FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,055
shipping
245
quality
12,363
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146,140 reviews

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New York
1 review
0 helpful votes
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Super smooth procces
I wish I buy a bigger size, but still is a healthy tree so I will have to wait couple of years before see lemons

Date of experience: April 30, 2020
Illinois
1 review
0 helpful votes
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Dying plants.
June 12, 2020

Received my plants much later than was told due to delay in shipping even though I had specified shipping date to give plenty of time to arrive before my anniversary. And the plants were in terrible shape with one that's now lost all of its leaves and the other struggling to hang on even with plenty of sunlight and water. We've even put additional compost and nutrients without any revitalization.

Date of experience: April 30, 2020
California
1 review
0 helpful votes
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Green giant
April 30, 2020

Only dissapointment had concerns with my trees left several messages but no call from customer service

Date of experience: April 30, 2020
Florida
1 review
0 helpful votes
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Wax Myrtle's will order more
April 30, 2020

Ordered 4 Wax Myrtles and after 6 weeks, they have grown about 10"! I will be buying more this year.

Date of experience: April 30, 2020
South Carolina
1 review
0 helpful votes
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BlackBerry bush damaged
June 4, 2020

Everything came in fine and is doing well except for the blackberry bush which must have been damaged because it has produced no leaves, nor any growth whatsoever, just seeing what your thoughts were on this matter, I can send pictures if need be. Thank you for your time in this matter.

Date of experience: April 30, 2020
Racheal S. — FastGrowingTrees.com Rep
over a year old

We'll be happy to cover this plant under our dormancy guarantee. We're so sorry it never leafed out and we'll reach out privately to assist you with this!

Massachusetts
1 review
0 helpful votes
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Fig Trees
June 12, 2020

I received my order but I am definitely not satisfied with the product. For the price paid the trees are sub-standard.

Date of experience: April 30, 2020
Louisiana
1 review
0 helpful votes
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Replacement Tree
April 30, 2020

My first tree was delivered in bad shape and the folks at FastGrowing Trees were very nice and helpful. Shipped a new tree out immediately and this one looks much happier! Thank you.

Date of experience: April 30, 2020
Pennsylvania
1 review
0 helpful votes
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The phone call didn't get the desired response, however, email response was good. Product arrived much later than anticipated.

Date of experience: April 30, 2020
Wyoming
1 review
0 helpful votes
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Received fine, but tree was dry
April 30, 2020

The tree was quite dry when received, and some of the upper branches lost their leaves and probably died. Otherwise, everything was okay.

Date of experience: April 30, 2020
Nevada
1 review
0 helpful votes
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So far so good!
April 30, 2020

My tree arrived quickly, packaged well and blooming! It is in the ground and although it did seem to go into shock (lost leaves, blooms feel) I believe it is rebounding nicely. It is unrolling some beautiful new leaves now and seems to like the spot we chose. This was not my first order from this site and it won't be my last! Thank you.

Date of experience: April 30, 2020
New York
1 review
1 helpful vote
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So impressed with everything!
April 30, 2020

We ordered 4 plants (2 hydrangeas and 2 sprawling yews). They arrived intact and healthy- very well packed. My husband planted them the next day and already we are seeing new growth! These are the most impressive online plant purchase we have made to date - and we usually order about a half dozen or more online each year. Will be back for more. Thank you!

Date of experience: April 30, 2020
Illinois
1 review
0 helpful votes
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Arborvitaes
April 30, 2020

Great business, great plants. Would recommend Fastgrowingtrees.com. Only issue was our arborvitaes seemed a little rootbound.

Date of experience: April 30, 2020
Ohio
1 review
0 helpful votes
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$#*! Willio
April 30, 2020

Weather finally cooperated and we were able to plant the $#*!willo. One week in the ground, and it looks good.

Date of experience: April 30, 2020
Florida
3 reviews
0 helpful votes
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Beautiful healthy tree
April 30, 2020

Package arrived early and the tree was very healthy and undamaged. Followed the instructions and planted in our backyard this tree has already grown 4 inches!

Date of experience: April 30, 2020
South Carolina
1 review
0 helpful votes
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Very very tiny but alive
April 30, 2020

My initial order arrived severely damaged... the delivery company did not follow the instructions on the box and it was almost folded in half. However, the trees were not properly packaged inside the box either. I am glad I purchased the route insurance as I am not sure who would have been responsible for this dual problem. Two new trees were shipped out immediately and were properly packaged the second time around. Both shipment contained very tiny trees. I would say neither shipment was as big as what I had paid for. At least 1 to 2 feet shorter. However, I successfully planted the trees from the second shipment and they are alive and well with new branch growth and leaves. Overall happy with the experience, just temper expectations about the size of tree you are getting for the price.

Date of experience: April 30, 2020
New Hampshire
1 review
0 helpful votes
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Doubleknockout Roses
June 4, 2020

Polite and helpful customer service staff, but very poor product.

Date of experience: April 30, 2020
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're reaching out privately to see how your roses are doing. We're so sorry they arrived in poor condition!

Virginia
1 review
0 helpful votes
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Outstanding
April 30, 2020

Outstanding products, well packaged to eliminate damage, delivered on time!

Date of experience: April 30, 2020
Pennsylvania
1 review
0 helpful votes
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Beautiful!
April 30, 2020

I ordered banana trees and was extremely pleased with the condition they arrived in and how well they were packed. Thank you.

Date of experience: April 30, 2020
Florida
1 review
0 helpful votes
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Great delivery!
April 30, 2020

Wonderful experience with multiple trees and shipments!

Date of experience: April 30, 2020
New York
1 review
0 helpful votes
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Order was sent too early
June 12, 2020

My tree was sent to me too early. We still have freezing temperatures at night and the tree I received already had leaves on it. Also, it came in the bag with dry soil and the leaves were all dropped and sad looking. I had to plant this poor tree in the cold and wrapped it up in the plastic to protect from prizing temperature. I hope it will make it. I wish they didn't send it to me this early in the season.

Date of experience: April 30, 2020