FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,054
shipping
245
quality
12,363
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146,705 reviews

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Minnesota
1 review
0 helpful votes
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I didn't receive my order
June 3, 2020

This is asking for my review. Well, I didn't receive my order. I am still waiting to hear back from the company.

Date of experience: May 4, 2020
Racheal S. — FastGrowingTrees.com Rep
over a year old

It looks like your order arrived shortly after this review. We apologize for the long shipping times. Due to the current pandemic we have had to scale back to ensure safety during the busiest time of the year for us. We are working to fulfill orders as quickly as possible.

Florida
1 review
0 helpful votes
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Great plants!
May 4, 2020

Great experience and my plants are perfect! Will use again!

Date of experience: May 4, 2020
Pennsylvania
1 review
0 helpful votes
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The order was received quickly and undamaged. One of the bottle palms fans was covered with scales however. I tried to call several times, never got an answer or the opportunity to leave a message. I sent 2 e-mails and never received any response at all. The palms I bought are to be house plants and really didn't want my other plants infested. I gave up trying to reach them and wrote it off as a bad experience, a $90.00 one. I would never buy from them again or recommend them in any way. If this gets any response I'll gladly amend it, but I won't hold my breath.

Date of experience: May 4, 2020
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are very sorry we never received your emails and that your plant arrived in poor condition! We are getting a replacement plant sent out right away!

North Carolina
1 review
0 helpful votes
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I bought a tree with the warranty it died. I sent all the pictures etc and they said they would replace the 29.99 tree for 19.99 shipping cost billed me over 2 month ago and I have never got the replacement yet. I guess I never will...

Date of experience: May 4, 2020
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry for the delay in getting your replacement! It looks like it has since arrived!

Indiana
1 review
0 helpful votes
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60 giants
May 4, 2020

I ordered 60 of the thaluga giants over about three orders. One order was a tree short and they sent another one without question. All are doing great and look healthy. Great company Thanks.

Date of experience: May 4, 2020
Florida
1 review
0 helpful votes
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Blueberry bush
June 12, 2020

I purchased a blueberry bush. Upon arrival all I received was a pot of dirt with no bush. I called customer service when I was told that I needed to water the dirt and be patient. After several weeks I just gave up

Date of experience: May 4, 2020
Illinois
1 review
0 helpful votes
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Great Cherry Pie Tree
May 4, 2020

Good looking tree and so far is doing well. I planted it per the instructions provided. Very good experience. I will buy more trees from FastGrowingTrees

Date of experience: May 4, 2020
New York
1 review
0 helpful votes
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Very bad experience I am not happy. I plaint I am not sure it will be live or will die.

Date of experience: May 4, 2020
Racheal S. — FastGrowingTrees.com Rep
over a year old

We have reached out privately to help out with this. We're so sorry that your tree arrived in poor condition!

Kansas
1 review
0 helpful votes
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Frost Proof Gardenia Shrub
May 4, 2020

Very happy with this product, this is second time I ordered, last Spring purchased one has lots flower bloom with wonderful smell, but moved inside from cold winter, still growing...

Date of experience: May 4, 2020
California
2 reviews
0 helpful votes
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Excellent product
May 4, 2020

Delivery was prompt. Had a second growth so I was able to get two trees from my purchase.

Date of experience: May 4, 2020
Georgia
1 review
0 helpful votes
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Quick shipping, quality trees (6ft and 2ft), no damage, and both trees are thriving. Time will tell on the fruit, but so far so good.

Date of experience: May 4, 2020
South Carolina
1 review
0 helpful votes
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Love it
May 4, 2020

Fast and always great! I will never buy from any other!

Date of experience: May 4, 2020
West Virginia
1 review
0 helpful votes
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I was very pleased with the items I ordered. They came in good condition and well packaged. No signs of disease or pests.

Date of experience: May 4, 2020
California
2 reviews
0 helpful votes
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Great Trees
May 4, 2020

Fast shipping, trees arrived well packed and undamaged

Date of experience: May 3, 2020
Massachusetts
1 review
0 helpful votes
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Great trees as a great price
May 3, 2020

Got two trees to add to my yard, and they're doing quite well. This is only the first year though, will have to see how the summer treats them.

Date of experience: May 2, 2020
Virginia
1 review
0 helpful votes
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Tree order
May 2, 2020

Quick delivery and the trees arrived in great shape

Date of experience: May 2, 2020
California
1 review
0 helpful votes
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Love my banana plant
May 2, 2020

Plant had a few leaves that were bent/broken, but honestly it was fine given that this was shipped cross country. I'm super happy with the banana plant and it has been growing really well!

Date of experience: May 2, 2020
Texas
1 review
0 helpful votes
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Great Experience
May 2, 2020

The fiddle leaf tree was well packaged and delivered quickly. It it's in great condition and would definitely buy again.

Date of experience: May 2, 2020
Virginia
1 review
2 helpful votes
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Pretty Good
May 2, 2020

Clementine was beautiful and blossoming. Key lime was nice and healthy. Received Meyer lemon bush instead of tree as ordered. Functionally same plant but had to prune and stake myself. Some bug damage to leaves. Bay leaf was roughly a third dead and not producing new growth but the plant started slowly recovering after pruning away that section. Overall, pretty good.

Date of experience: May 2, 2020
Maryland
2 reviews
0 helpful votes
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Satisfaction Garantie!
May 2, 2020

I started with FGT a few years back. When I've had issues, they were taken care of immediately. My latest command arrive earlier than I expected. My two plants, an avocado and a banana plant are doing well. Both are waiting to be transplanted. I brought the banana inside because we had some temperatures hovering too close to freezing, but it is going to go outside for the summer. I am adding pictures of plants I have purchased from FGT, the last seven years or so. I have attached pictures of the banana tree and the avocado I've just purchased, plus my two plum trees full of baby plums.

Date of experience: May 2, 2020