FastGrowingTrees.comReviews 31,388

My experience with company was excellent, my experience with the plants not so great. They were a bit smaller than I expected when they arrived, but I thought would be "fast growing." I meticulously planted them with the accompanying soil according to the instructions and they are receiving adequate water and sun//shade, as described. There is the same kind of plant flourishing in the same soil right nearby. Its been over 2 months and the plants have not grown at all. No new leaves, some drop off; the plants appear weak. I'm concened that they will survive. Any advice is welcome!

The nactarine tree came in a slim box, and was surprisingly light weight. It was an extremely hot week regardless, so I actually wasn't surprised to find the tree wilted. It did surprise me that almost all the leaves ended up calling within a week, and eventually an entire main branch died. BUT. Two months later, and the tree is filled back with leaves and appear happy! I did get the extra features of burlap ball with nutrients and the planting fungus soil(or some such)

I have ordered twice now and have the same response so I am comfortable posting this. Having ordered both trees and bushes, the same comments apply to both. The customer service reps are polite, knowledgeable and patient. The orders were filled accurately and both arrived in near perfect condition. The instructions sent explained exactly what to do when the plants arrived. The ONLY reason I did not give them a 5 star rating is because I would have preferred quicker shipping... but patience is a virtue and that is in my rear view mirror as I watch my beautiful plants grow!

Ordered three trees for close to $300. Willow appears fine but flowering cherry trees where pest infested; evidenced by holes in the leaves while other leaves were eaten along the edges. Called the company and immediately they went into defensive mode explaining how none of their trees could possibly be damaged since they check them and would never ship a tree such as I received. I played the picture game which appears to be part of the new run around game.Not once but twice. Their only concession was to ship them back at my expense so they could better assess the healthiness of the two trees. Not gonna do that. Oh, and I forgot. They offered me.'an extended warranty of 45 days'. What was that going to do for me? Just bought the trees and they refuse to replace them when received damaged. One should read the emails they send. They talk around and over the problem like life is good and any problem can be cured by me and a Q tip scrubbing behind the ears of all the little leaves. Unbelievable. I could go on and on. It's been nothing but a complete waste of my money, time on the phone and taking pictures only for the purpose of them appearing to be concerned about the problem yet doing nothing!
So... this is what you do: you save your money, you buy locally and see what your buying and you avoid rip off artists on the internet. These people have no intention of making good on trees they sell. Once they have your money, they have no intentions of giving it back or making good on their end of the sale! They will not take care of the customer!

I ordered a Meyer Lemon bush and the thing I got while healthy was not really a bush and sort of a deformed tree -- three branches together on one side with a long trunk. I contacted them and they immediately replaced it with a healthy lemon bush. The new one is great and arrived immediately. We have had Meyer lemons before and are looking forward to this one growing and giving us lemons. I would definitely order from them again.

Bought couple of trees late March, a pomegranate an a cherry tree which arrived in a single long shipping box. The Pomegranate tree in the shipping box had fallen down to the other end and resting on the pot of the bigger Cherry tree with branches all bent over. Its root ball was also separated from the dirt and was exposed. I called the customer service and upon providing some photos of the damage, they shipped another pomergranate tree.
Fast forward 3.5 months later, the replacement pomergranate is doing well (still very little but green). The surprised cherry tree, however, started loosing leafs and as of last month has been all dried up. I contacted customer service to see if it is normal and, if not, get a replacement for it. But, they want me to buy a 1 year warranty to be added to my order now for $34.43 to get a store credit for the tree (their 1 year warranty only costs $7!). So, I have to pay arounf $35 plus shipping cost to replace the tree that cost me about $80 and didn't last few months. BTW, I followed all of the planting, fertilizing, and watering instructions. Do yourself a favor and order either locally or online from HomeDepot, Lowes, etc. You will save $$ and can just return them for the full amount if needs be. I have attached couple of photos of the trees.

Tree arrived in very poor condition. Emailed company immediately and was told that it should recover when planted. It did not. The wilted leaves that were hanging on when it arrived dried up and fell off and since then there have only been two sprouts at very bottom of tree. I am very unhappy with the tree and the service that I received and from this company. So much for the "100% satisfaction guarantee" I believe I should be reimbursed or at the very least receive a replacement tree.

I bought Hass Avocado Tree from Fast Growing Tree.com, right after I received the plant they immediately requesting that I give them Review/Rating, I replied to them to get back to me a year later when the plant is a tree and producing fruit. Well the plant died within 6 months after I received it; Of course, I did not buy the warranty when I placed the Order, so now they are telling me "Thank you for contacting us. I'm sorry to hear that your Hass Avocado Tree is having issues. What I can do, as I did not show the order had the 1 Year Warranty, is I can add it as a courtesy for $13.67 and this will cover all of the plants on the order. We would then issue out store credit in the amount paid for the tree which can then be used to purchase the same one or anything on our website.
Look at all their Ratings, they are all about turn around time for delivery and the conditioned the plants are in on arrival. NOTHING about longevity of the plant NOTHING about survival rate of the plant I wonder why?... I will go to the Local Garden Center and buy one instead.