On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
FastGrowingTrees.com Reviews Summary
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
One item - the gator water bag is not performing as expected. Water is released much faster than advertised - 1-2 hours tops versus 4-5.
My plants were delivered early and healthy! They easily transplanted into the ground and showed signs of growth right away!
Plants were in great shape and bigger then I expected.
Hello, my tree arrived relatively healthy, but shortly after has just started dying rapidly. All the leaves are dead now and I'm not sure why?
The box arrived squished and ripped, even though it was marked 'fragile'. For how much it cost to ship, I expected better. Fortunately the plant wasn't damaged much (but the stakes had all been snapped) and it's growing well now.
My tree came exactly as described and in perfect condition! I would definitely order again!
Delivery took a few days, but received in a package. I planted it right away, but after three weeks two of the ten are dead. Other than that, the whole process was easy.
I ordered this tree three weeks ahead for Father's Day when it was guaranteed to arrive on time. It was not shipped until the Monday after Father's Day so it arrived several days after needed. However I have had such good experience with this company in the past, that I am willing to be flexible under the difficulties presented by working during a pandemic/protests that have affected all systems. The tree arrived in good condition and it happily in our years with it's companions.
I order the 4 in 1 apple tree and it is doing amazing! I was a little worried about it shipping over the country but it came in great condition and it doing wonderful!
I purchased the 5-6 ft citrus trees in mid-May and received them about two weeks later. Both are a bit over 6'. They arrived in reasonable shape although a few limbs were damaged in the shipping process. Unfortunately, that entailed losing four immature fruits between the two of them--very disappointing. Overall, they looked a bit stressed but nothing too severe. The other minor issue is that despite rinsing them off a few times, the leaves continue to have a spotty residue on them.
I decided to acclimate the two trees to the outdoor sunshine very slowly and cautiously to avoid damaging the leaves on the plants. To facilitate the ease of moving them and reduce the stress of the shipping process, I also waited four weeks to repot them. I purchased and used the associated products recommended by FGT (Root Rocket, Superthrive, and Citrus Tree Care Kit) when transplanting them. One new bloom appeared in the four weeks since they arrived; I now have one very immature fruit on each tree. Hoping to see more very soon.
As far as my experience with the company/purchase experience, I found it to be efficient and would consider doing it again. It's too soon to say if I am totally satisfied with this purchase re. The plants' longer term viability and fruit production.
Great company recommended to everybody I know. I placed an order with quite a few things and one plant got left out contacted fast growing trees.com and same day my plan with shipped out.
I was unhappy with the state my plants arrived in. I wrote a negative review because the site promises healthy arrival of plants. Mine were not. My review was never posted to their site and no costumer service rep contacted me.
Everything was packed well and I was updated when shipping was delayed.
While their customer service is great, shipping is inconsistent. About 50% of my orders arrive dead or almost dead, out of the pot or broken, the others look terrific. Unlikely I would order from them again.
We ordered 2 Fig trees, Jane Magnolia tree and Fragrant tea olive and love all of them. Great packaging and arrived in timely manner.
Easy to order, felt informed about what to do and plant was in great condition!
1 looks like it is dying but sprouted A new cane from the base first. I'm pretty certain my soil was not quite ready. Other plant looks good and also looks like a new cane sprouted from it's base already. This is my first garden so I have a lot to learn.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so sorry that you never received the response from us! We're going to reach out again privately to help!