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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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I was very pleased with the kind of customer service I received. I am anxious to see how they all look next spring.
The avocado trees arrived on time. The cold hardy one experienced some shipping shock (the leaves were folded together) but it's getting much better. Following the instructions that came with the plants, I set them outside in the sun. Unfortunately it was over 100 and the Haas leaves burned. I later received an email that said not to set in the hot sun but unfortunately the damage was done.
I've called several times with various questions and everyone has been extremely patient and helpful. There is new growth now on both trees (3 weeks later) with the cold hardy definitely more. I will start the acclimation process of bringing them inside. I plan on babying these plants like no other because We are really looking forward to having fresh avocados.
Small, small elderberry got 2 different cuttings in one St jones and some other one. Disappointed
And the black berry triple crown was a total disappointment
I don't think it's gonna make it
I received that tiny plant all beat up leaves all dried up and brown canes
Disappointed again
The only thing that was ok Was my Thuja trees those look ok!
I ordered a banana and key lime tree originally. I ordered the banana tree originally but when I saw that you charge $15 for shipping and offer free shipping for orders over a certain amount I ordered the key lime tree as well to qualify for free shipping. What I got was this very small banana tree which eventually became somewhat discolored no key lime tree and although I wasn't charged for the lime tree I was charged for shipping. When I received an email from fast growing trees about my purchase ilold them about all of this and sent them pictures of the banana tree. I never got a response. I planted the banana tree In an obscure part of my yard hoping that it will grow strong and healthy and Immediately went to Walmart to buy another banana tree That was cheaper than my purchase from fast growing trees ( including shipping) that was about 7 x as big And obviously much healthier and planted it where I was going to originally plant the tree from fast growing trees... near the waterfall if my pond. The Walmart has grown several leaves since then and is healthy looking. Regarding the "fast growing trees" tree... although it still looks alive and I water it every night it still doesn't look healthy and still hasn't grown any leaves. Needless to say I am dissapointed.
My trees shipped quickly and looked great upon arrival.
I thought the tree were going to be bigger that arrived. Other than that they arrived on time as promised.
Thank you for the immediate shipment. Fast Growing Tree response to orders or complain immediately which I liked it a lot. Although they forgot to ship two of the 4 items, they quickly send it right after.
Trees were delivered as promised in good condition.
Waiting for them to grow now.
Perfect, even had figs on them when they arrived. I am always amazed at what good a condition the arrive in.
Simply purchasing and shipping. Tree arrived in great shape and was packaged well.
I've ordered BlackBerry plants from several providers. Fast Growing Trees sent the best looking plants so far.
Met with Fed X driver, at first he said they didn't load my order, then found it on truck, it was mislabeled. Everything good.
Arrived in good condition. The looked healthy & vibrant. Doing great in the TX heat. Happy with the purchase.
We were delighted with our purchase!
We recommend Fastgrowingtrees.com for your plants and shrubs purchase. They deliver in a timely manner, too!
I found our local R. Store in Lebanon, Ohio, they also sale the red maple tree with 7-8 feet high only asked for $26.95.
Compare what I paid to you that make me feel "I am real stupid".
I don't know — it was to my daughter at another address.
I ordered two different plum trees as gifts and they both came in good condition and ready to plant. My neighbors were very happy to receive these and get them in the ground. Thank you!
While ordering and delivery were professional and efficient, the plants themselves were not in bloom (as described) and have still not bloomed.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.

