FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,273 reviews

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Illinois
1 review
0 helpful votes
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Tree
October 8, 2020

I never bought plants online however we decided to redo our backyard after many plant stores were out of stock, the tree looks like a branch not smalltree, the endlessbloom looks nothing likethe picture, I will never recommend this service

Date of experience: September 8, 2020
Colorado
1 review
0 helpful votes
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Hot or miss
October 8, 2020

The site isn't a scam, they do ship out trees, and I order from them because they only ship live trees and I've never had luck with bareroot. But the trees arrive in good condition about half the time. The other half they appear to be just tossed into a shipping box and arrive snapped in half, missing main branches, or with just a few leaves on them. Overall I would say the value for the price is pretty bad. Larger, healthier, better rooted trees can be purchased at a local nursery or big box store for half the price, and they don't get mangled in shipping. Also they don't guarantee their trees unless you purchase added protection.

Date of experience: September 8, 2020
Michigan
1 review
0 helpful votes
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Trees were great. Arrived in good condition. Doing well

Date of experience: September 8, 2020
Texas
2 reviews
0 helpful votes
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Owner
September 8, 2020

Great healthy plant & great personal service. The plant came a few days after ordered and was packed the right way.

Date of experience: September 8, 2020
Virginia
1 review
0 helpful votes
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Trees
September 8, 2020

One tree was a little brown and wilted. May not be able to save it. Others are doing well.

Date of experience: September 8, 2020
South Carolina
1 review
0 helpful votes
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We Love FastGrowingTrees
September 7, 2020

Love FastGrowingTrees! Almost everything we've ordered is thriving and the few that haven't were quickly and professionally addressed. We're big fans!

Date of experience: September 7, 2020
North Carolina
1 review
0 helpful votes
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Ficus
October 7, 2020

It was beautiful when we received it and we followed instructions. We have lost many leaves. It is not looking very healthy now.

Date of experience: September 7, 2020
North Carolina
1 review
0 helpful votes
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Trees Arrived in Great Condition
September 7, 2020

Excellent customer service and support with a ridiculously huge selection of trees and foliage.

Date of experience: September 7, 2020
Utah
1 review
0 helpful votes
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Fig Trees
September 7, 2020

I bought 3 different varieties of fig trees. Took about 3-4 to get shipped and shipping took about a week after being shipped. The only reason I'm giving a 4 is that I'm having a little trouble with one of the fig trees.

Date of experience: September 7, 2020
New Jersey
1 review
0 helpful votes
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Cute little tree about 1 foot tall
September 7, 2020

The tree arrived in perfect condition. I do think it is a bit pricey for the size, but I couldn't find it anywhere else. That's why it's 4 stars.

Date of experience: September 7, 2020
Virginia
1 review
0 helpful votes
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3 of 4 plants couldn't be happier with
September 7, 2020

Quick Delivery 1 of the 4 plants purchased was in rough shape. I ordered two lemon bushes but one of them looked a little rough, I've treated it the same as my other lemon bush but within the month all of the leaves have wilted off while the other is thriving. Not sure what the issue is and may be me because I'm a new plant mom but it seems like it was delivered in rougher shape than the rest.
The other three plants I couldn't be happier with and they're all doing well and some arrived taller than expected. They were all delivered quickly too.

Date of experience: September 7, 2020
Oklahoma
2 reviews
0 helpful votes
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Extremely unhappy!
September 8, 2020

I ordered a mango tree. A lychee tree and a mulberry tree. The lychee arrived in very poor condition and died with a few days. The mango was in a crushed pot but survived ok. A replacement lychee was finally sent after I was first told I could pay extra to " guarantee" my trees. The replacement arrived DEAD. I immediately called and eMailed dated time stamped pictures of the plant and packaging - to date - not a si hole reply or response. My final tree the mulberry arrived yesterday in a crushed container, wilted, dry and broken. Once again. No reply to email or phone messages left. Extremely upset and unhappy with over 300$ spent for so far one live tree. Spend your $$ elsewhere!

Date of experience: September 7, 2020
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience. I do hope we can work together in providing the best solution for you and your plants! We're reaching out privately to offer some assistance!

Minnesota
1 review
0 helpful votes
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Banana and Avocado trees.
September 7, 2020

Sadly I lost my Avocado tree but my Banana tree is thriving very well. Packaged well, fast shipping.

Date of experience: September 7, 2020
Florida
1 review
0 helpful votes
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Tea Olive Tree
September 6, 2020

Love my new tree. It is flourishing. Can't wait for it to bloom.

Date of experience: September 6, 2020
Texas
1 review
0 helpful votes
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You folks are good.
September 6, 2020

100% of the time Fedex delivers my packages to the wrong home. I have complained numerous times. Their customer service is hideous, Moving around the packages like that is damaging your trees.

Date of experience: September 6, 2020
New York
2 reviews
0 helpful votes
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Great Tree
September 5, 2020

I received them and planned them same day. They are growing great.

Date of experience: September 5, 2020
California
1 review
0 helpful votes
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Good service
September 5, 2020

The original magnolia tree arrived dead, but they replaced it with another tree which was green and healthy. They were quick and efficient.

Date of experience: September 5, 2020
Ohio
1 review
0 helpful votes
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I've ordered several trees from Fast Growing Trees over the last year. I have 3 apple trees, a 5/1 plum, 2 cold hardy pomegranates, a vanilla plant, 2 cherries, and a nectarine. The Apple, plum, and pomegranate trees are doing fine, but things could change.

The vanilla, cherry, and nectarine are all struggling. I bought into Fast Growing Trees because of their 1 year warranty and their claim to have a better rootstock. My nectarine is dying even though I water and fertilize as directed, one of my cherry trees died, and every other plant was damaged upon delivery.

I've had decent luck with my trees from Fast Growing Trees and the problem trees have been covered and replaced with the warranty, but Fast Growing Trees does a real shoddy job of packaging their plants for shipment. Most trees that arrive have broken branches (bing cherry, Lapins cherry, black tartarian cherry, 5/1 plum, nectarine) and the latest tree, bing cherry, was snapped in half. Also, when my vanilla plant arrived it was completely unpotted, the roots were destroyed, and the plant was in multiple pieces.

I'd still recommend Fast Growing Trees but I'd make sure to inform who I'm telling that you should expect a less than ideal tree when it's delivered. The silver lining is that Fast Growing Trees will send you a new plant or will give you a store credit if their is a problem with your order, which has happened several times for me.

Date of experience: September 5, 2020
Alabama
2 reviews
0 helpful votes
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On the website, the size of the tree I ordered was listed at 1-2 gallons. It was more like a quart. I was pleased with the shape they were in - they were well packed. Just know that the trees will be much smaller, for $18.95, than you can get at Lowe's for $13.95.

Date of experience: September 5, 2020
California
2 reviews
0 helpful votes
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Plants are going great and growing despite the California heat wave!

Date of experience: September 5, 2020