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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
FastGrowingTrees.com Reviews Summary
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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I bought this tree 3 weeks ago, but USPS had serious delays. It took 3 weeks, and I presumed the tree would be dead once it arrived. Interestingly, it was alive and well, and I think it is healthy!
People were very pleasant. Trees are buried under a foot of snow now. Glad I bought insurance. Trees arrived in great condition.
I had questions when ordering my trees and plant. A customer service agent quickly answered the phone and helped me with my order. Explained things well and coordinated shipping. When I received my plant, I had questions and talked with one of their plant care experts. He was also very reassuring and helpful.
I thought it was supposed to come with a white pot but it didn't which is why I gave it four stars.
Unfortunately with black Friday shipping my plants took longer to get here, and when I did get my plants they were in bad shape. I am hoping that I can revive them.
Separate orders arrived broken and damaged. Multiple calls to be told "they're alive, give it time". Well, the avacado tree is a stick in some dirt that I'm trying to revive. Everything else is dying or dead. Very expensive and poor customer service.
Looked dead the day if delivery. Leaves were already falling off of the plant. Hoping to keep it alive with some extra love
I received 1 banana tree that was damaged during shipping. The banana plant was shipped in the same box with 1 of the 2 blueberry plants, neither plant was secured in the box and the top third of the banana had broken off. I think you need to better secure the plants in the box so that they don't shift in the box during transit.
I sent this to my brother in Allentown, Pa. It arrived on time and well packaged. He sent a photo and I was surprised at the size of the plant! It was much larger than I thought and very healthy looking. He and i were so pleased with it and since I purchased the extended warranty, I expect him to enjoy it for years to come!
Hi there. I was recommend by a friend to buy plants from fast growing trees website so I was actually very looking forward to it and it's also my first experience buying plants online. Unfortunately I think I will never do that again. Firstly the shipping was delayed and I am not sure whether I should blame the shipping company or who else to blame that cause the plants hurt so much.
Secondly, I had bought an olive tree and a monstera plant but they are pretty much destroyed upon arrival. I was very hesitant to take any picture because they look so sad. The olive tree had several branches broken off, branches are everywhere in the shipping box. The monstera, on the other hand, doesn't even had a good leave.
If refund is an option, I will choose to do a refund. But very unfortunate I will never want to do this again. Hope to hear from you soon.
My Meyer lemon bush came to us in great shape. Wish us luck that I can keep it alive ;)
The plant arrived much smaller than what I expected at the price I paid. I will not purchase plants by mail again
Received a healthy plant. Have some flower after a week. Very happy with the plant, will order again.
Beautiful pot, nicely priced! Delivered fast, too.
$69.95 Japanese Gold Dust Aucuba has been delivered in one box with Orange Tree 'Flying Dragon'. Tender evergreen leaves of the Acuba (which, by the way, were not very healthy from the beginning), appeared very heavy damaged, teared and torn off by Orange Tree huge thorns.
The Meyer lemon tree was packed well, its obviously in its winter dormant stage. After a week here in Washington State with our weak winter sun, it seems to be perking up living by a south window.
Not happy. Plant arrived wilted from frostbite. Hoping for a resolution.
We're so sorry to hear how your plant arrived! We're happy to hear you're willing to give it some time and will be available to help if it does not recover!
Leland Cypress trees arrived quickly, healthy and a little bigger than expected.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're so sorry to hear how your plants arrived! We have reached out privately to offer some help!