On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
FastGrowingTrees.com Reviews Summary
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The was delivery of the blueberry plant was on time. The plant was not damaged and is doing well.
I ordered two plants. One plant turned black and dead within a week; the other seems to be thriving. The plants were packed very haphazardly: The box was clearly marked with "this end up;" inside, one of the plants was in the box with pot carefully enclosed in plastic to keep the soil in the pot, and the pot at the "down" end (so the green and growing end of the plant would have been "up"). The other plant was just boxed up with no preparation or plastic to protect the pot and roots, and put in the box with the green end facing the "down" end of the box. (So, the plants were packaged with the leaves of each facing one another -- no matter what happened, one was going to be dumped out.) One plant arrived effectively bare root -- the soil was in the box, but the roots were "up" and the soil was in the leaves.
Tree is looking great so far Came boxed very carefully
My tree was delivered within a few days of order, and looked really healthy and well maintained. There were even small greet fruits on it already. I re-potted it, and am enjoying looking at it in front of my south facing window.
I ordered my tree and it was an effortless experience. They kept me informed on shipment and I received the article ahead of schedule.
Arrived to my home very healthy. Good size trunk. Looking forward to fresh pears
It was a fast and easy company to work with. The tree was delivered within 3 days.
Tree was not as healthy as we had hoped! It seems very wilted and not sure it is going to survive the winter.
The tree shipped fast and was in great condition, one month later and it's still green and happy.
Received my order quickly; however, they are quite small for planting outside so I left them inside in original pots till the Spring, but at least one of my shrubs appears damaged and doesn't look like it will survive.
My tress arrived as described. Cant wait for my trees to grow. Thanks
This was a gift to my brother in law. He loved it and has planted it in his yard.
I purchased the emerald green arborvitae & was very pleased with the speed of delivery, the high quality of the plants & the email communications from the seller. When they emailed me that the plants would arrive on a specific date; they did. All the plants are still alive & doing well. Thanks!
The plants arrived in good condition and thriving well. I do think the monstera plant has some fungus gnats in it but i was able to control it. Hope it doesn't go out of control.
Ordered three hollies and they arrived promptly and in great shape!
Ordered a bunch of plants from FastGrowingTrees and when a few were damaged in shipping they promptly replaced them. The rest of the plants all arrived in great shape.
I called to thank you and if you had a larger palm. I hope after Christmas you will.
Bushes arrived safely packaged. Small but so far healthy looking bushes.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members