FastGrowingTrees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FastGrowingTrees.com

FastGrowingTrees.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
See all photos
How would you rate FastGrowingTrees.com?
grey stargrey stargrey stargrey stargrey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,051
shipping
245
quality
12,363
This company does not typically respond to reviews

Instant Feedback

147,655 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
Follow Richard K.
Unfollow Richard K.
Share Review
Report Review

Delayed Shipping
January 14, 2021

Found out when contacting customer service that shipping won't happen until April '21. Would have been nice to have known this when I placed the order in Dec '20. The original online order indicated a 4 Jan shipping date. The customer service representative was friendly and provided a valid explanation, but it would have been nice for the company to reach out to me and not me have to contact them inquiring why I hadn't received my order. Guess we now wait until Spring... only then will know if the product is as I hoped.

Date of experience: January 13, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear about the miscommunication regarding the shipping time for your order. We have reached out privately to see if we can help get them to you sooner!

Missouri
1 review
0 helpful votes
Follow Karen Z.
Unfollow Karen Z.
Share Review
Report Review

Time Will Tell
January 13, 2021

My order came quickly and in ok condition. Today is 1/13/2021 and my Hass Avocado Tree has only 4 leaves remaining (but they do not look very good). I have the tree in front of my sliding glass door (with indirect sun) so I have a 60watt LED bulb next to it 24/7. I have watered it once a week. I am not sure if it will survive or not. Any suggestions?
My Burning Bush is dormant (of course) so I will not know anything until spring.
Karen Sisco

Date of experience: January 13, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

It sounds like the tree may be experiencing some stress after shipping, but we've reached out to get some photos so we can take a better look!

North Carolina
1 review
0 helpful votes
Follow Daniel C.
Unfollow Daniel C.
Share Review
Report Review

A little confused
January 13, 2021

I received my flying dragon variety citrus tree but when talking with the person at fast growing trees I expressed interest in a yuzu tree and was led to believe that the flying dragon was a variety of yuzu. Evidently not.

Date of experience: January 12, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that you received the incorrect information! We have reached out privately to help clear up the confusion!

Florida
1 review
0 helpful votes
Follow Scott J.
Unfollow Scott J.
Share Review
Report Review

Very impressed and very happy.
January 13, 2021

Everything was well done from the ordering, to the delivery and the instructions.

Date of experience: January 12, 2021
California
1 review
0 helpful votes
Follow candice T.
Unfollow candice T.
Share Review
Report Review

Delivery
January 13, 2021

Delivered quickly and was well packed. I do wish the delivery man had rung the doorbell so the plant was not out in freezing temps all afternoon.

Date of experience: January 12, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that they didn't notify you of arrival! Please let us know right away if you have any concerns!

Washington
1 review
0 helpful votes
Follow Cameron V.
Unfollow Cameron V.
Share Review
Report Review

Zero stars is sadly not an option
January 12, 2021

Tree spent 2 weeks in a box and to no ones surprise, it arrived dead. Shipping standards are extremely poor. You'd think that a company that specializes in selling plants would know better. I repeat, a living thing that needs sun and water. 2 weeks in a box. Almost feels like a scam. Waiting on another tree to be sent QUICKLY (do not want to be responsible for killing another tree because of their incompetence), or a refund. Currently have no confidence that either will happen so I have the BBB and a cc transaction cancellation on standby.

Date of experience: January 11, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your experience wasn't great! We are reaching out privately to get some additional details to assist.

New York
1 review
0 helpful votes
Follow Shawn K.
Unfollow Shawn K.
Share Review
Report Review

Meyer Lemon tree gift for my wife
January 11, 2021

The tree arrived in good shape despite it being shipped in the dead of winter. It is taller than we expected which is a nice surprise. It appears to be getting accustomed to its pot.

Date of experience: January 11, 2021
California
1 review
0 helpful votes
Follow Sheila G.
Unfollow Sheila G.
Share Review
Report Review

Cheese Plant
January 11, 2021

Ordering via websites flowers and plants to send to family, etc. is away a challenge--especially first time. The replicants sent pictures and was very impressed the the quality, looks, and healthiness of the plant. THANK YOU!

Date of experience: January 11, 2021
Texas
1 review
0 helpful votes
Follow Macon X.
Unfollow Macon X.
Share Review
Report Review

Great gift!
January 11, 2021

Arrived on time and was a Christmas hit! Hoping peaches start to grow soon.

Date of experience: January 11, 2021
Washington
1 review
0 helpful votes
Follow Esther O.
Unfollow Esther O.
Share Review
Report Review

My plant was dead there was no leaves on branch and much of dirt had fallen out of pot.

Date of experience: January 11, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear how your plant arrived! We have reached out privately to offer some assistance!

Colorado
1 review
0 helpful votes
Follow Benjamin R.
Unfollow Benjamin R.
Share Review
Report Review

Healthy bay tree delivered quickly
January 10, 2021

Our bay tree was a Christmas gift, and it arrived in excellent condition on time, which was a feat this year!

Date of experience: January 10, 2021
Washington
1 review
0 helpful votes
Follow Carol K.
Unfollow Carol K.
Share Review
Report Review

Well packaged. Healthy saplings.
January 10, 2021

5 stars. Would definitely purchase again and have recommended to friends and family.

Date of experience: January 9, 2021
Texas
1 review
0 helpful votes
Follow Deborah K.
Unfollow Deborah K.
Share Review
Report Review

Great!
January 9, 2021

The tree arrived quickly and was beautifully healthy. It was a gift for my daughter and she was very excited.

Date of experience: January 9, 2021
Mississippi
1 review
0 helpful votes
Follow Desiree C.
Unfollow Desiree C.
Share Review
Report Review

Mexican Fan Palms
January 9, 2021

We ordered three 3-4 ft. Fan palms. They arrived quickly and well packed. All three seem to be very healthy and ready to go into the ground here in coastal Mississippi. This is only the second time we have used this service and are very satisfied with the quality of the plants as well as the speed in which we get our order!
We will definitely be ordering more plants from you.

Date of experience: January 9, 2021
Ohio
3 reviews
0 helpful votes
Follow Helen H.
Unfollow Helen H.
Share Review
Report Review

Meyer lemon tree
January 9, 2021

Arrived quickly, packed well, no mess. Appeared to be pruned well and leaves looked healthy.

Date of experience: January 8, 2021
Texas
1 review
0 helpful votes
Follow Gerardo B.
Unfollow Gerardo B.
Share Review
Report Review

2 small trees
January 11, 2021

Hi not happy with the size of the tree. Very small for the price I just hope my Hoa does not say to remove them because the size is too small.

Date of experience: January 8, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree wasn't as large as you had expected! We have reached out privately to get some photos of what you received

North Carolina
1 review
0 helpful votes
Follow Ashley K.
Unfollow Ashley K.
Share Review
Report Review

Great trees
January 8, 2021

I ordered two lemon trees for my husband for Christmas. They were packed beautifully, and arrived very quickly. Theyre thriving, and already have some buds. We're excited to get some fruit in the future! Thank you.

Date of experience: January 8, 2021
New Hampshire
2 reviews
0 helpful votes
Follow Kassandra D.
Unfollow Kassandra D.
Share Review
Report Review

Was gifted 3 plants
January 11, 2021

Received all items in a timely manor. Was a little disappointed with them. The lemon tree i ordered was the 2'-3' category but stands maybe 12" tall. MUCH smaller then expected. The fiddle fig arrived very tightly wrapped underneath the 2 other plants. Because of that there is multiple leaves damaged and dying. Hoping I can nurture it back. The Swiss cheese plant is large and a beautiful green, just not much Swiss in the leaves. Was told to keep it in a sunny spot to allow the leaves to split. Time will tell.

Date of experience: January 8, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plants didn't travel well! We have sent a private message to you so we can help!

Colorado
1 review
0 helpful votes
Follow Eric S.
Unfollow Eric S.
Share Review
Report Review

So far so good
January 8, 2021

Trees were alive and in decent condition. Re potted them and so far seems like they are going to make it.

Date of experience: January 8, 2021
Florida
1 review
0 helpful votes
Follow Katie S.
Unfollow Katie S.
Share Review
Report Review

Great delivery and quality
January 8, 2021

We love the tree and the quality... speedy delivery too!

Date of experience: January 8, 2021