FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,055
shipping
245
quality
12,364
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145,752 reviews

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Florida
1 review
0 helpful votes
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Wonderful
March 15, 2021

My order arrived very quickly and professionally packaged. Thank you!

Date of experience: February 11, 2021
Georgia
1 review
0 helpful votes
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Easy and fast
February 11, 2021

Plants arrived quickly, not too roughed up in the box all things considered. Easily potted and growing

Date of experience: February 11, 2021
Oregon
1 review
0 helpful votes
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It was easy and I hope I can actually grow some beans

Date of experience: February 11, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear how your plant arrived! We're reaching out privately so we can get a look at it and assist you further

New York
1 review
0 helpful votes
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Beautiful Top Hat Bush
February 11, 2021

Purchased 1 gal Top Hat on 1/21/21. First time buying a plant from this site. Very well packaged. Shipped very fast. Loved that they left the bush as is so I can prune the stems the way I wanted. Healthy plant that is already sprouting leaves and budding flowers as of 2/11/21. Very happy with my purchase and will be a returning customer.

Date of experience: February 11, 2021
North Carolina
1 review
0 helpful votes
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Buddha's hand
February 11, 2021

It's already blooming! And very satisfied with the way it was shipped.

Date of experience: February 11, 2021
New York
1 review
0 helpful votes
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WHERE, S MY ORDER
February 11, 2021

I have not received any of my orders yet. I did get an email asking if I did get what I ORDERED, BUT I think I deleted the email by accident. Please send another form.

Date of experience: February 11, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

It looks like you are in a closed growing zone so we have suspended shipping until Spring. We apologize for the confusion!

California
1 review
0 helpful votes
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Buying plants online
February 11, 2021

I've placed a few large orders from FastGrowingTrees, and I have to say I am thoroughly impressed! They're mindful with transport— they prune/trim your plants upon arrival to focus on root growth & minimize damage during the journey. A few of my plants were dinged up in my first order, but since then they've grown quickly & beautifully (totally NOT FastGrowingTree's fault, FedEx was experience horrendous shipping delays due to COVID). I also love their unique selection— I purchased a Yerba Mate tree & Hass avocado tree; no idea where else I'd be able to find those! So if you enjoy being a plant parent & want some dope plants, I highly recommend FastGrowingTrees. (:

Date of experience: February 10, 2021
Florida
2 reviews
0 helpful votes
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Eastern Redbud Purchase
February 11, 2021

The tree is beautiful and arrived in great condition.

Date of experience: February 10, 2021
New Mexico
1 review
0 helpful votes
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It was dead
February 11, 2021

Orchid arrived dead. This is the second plant I've gotten from this website which is dead. I'm never ordering from here again.

Date of experience: February 10, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear this! It sounds like it may have gotten too cold during transit but we're reaching out to get some photos so we can help!

California
1 review
0 helpful votes
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Great
February 10, 2021

FGT really are a great place for buying your trees etc. In fact I'm waiting for spring because I have more to purchase.
My dealing with Meredith G couldn't have gone any better!

Date of experience: February 10, 2021
Virginia
1 review
0 helpful votes
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Great company to deal with!
February 10, 2021

The tree is an exceptional specimen; the packing was done with genuine care for a living being. I would without hesitation purchase from this company again.

Date of experience: February 10, 2021
Washington
1 review
0 helpful votes
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Loving our Baby Trees
February 10, 2021

Had 30 1' tall Thujas delivered for a natural fence line and they are doing great! Would definitely order from Fast Growing Trees again for future landscaping projects. Easy to order, lots of info on the website, and quick, trackable shipping from one coast to the other.

Date of experience: February 10, 2021
Washington
1 review
0 helpful votes
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Customer service really comes through!
February 10, 2021

My initial order had some issues. Wrong tree and a tree completely out of the container during shipment and was a bare root mess. I was contacted by a FGT customer service expert and after a few e-mails were exchanged back and forth with some photos, replacements were sent out. The replacements trees arrived today and I was truly impressed by them. I was not only made "whole" for the purchase, but truly saw an example of excellent customer service. When I initially contacted FGT about my order I indicated that my repeat business in the future was in doubt. I can now say without hesitation or reservation that I look forward to placing my next order with FGT. Highly recommend!

Date of experience: February 10, 2021
Maryland
1 review
0 helpful votes
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The trees seemed fine. Can't wait to see them grow

Date of experience: February 10, 2021
District of Columbia
1 review
0 helpful votes
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Plant size
February 11, 2021

I was disappointed by the actually plant size when it arrived.

Date of experience: February 10, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear this! We have reached out privately to help out!

California
2 reviews
0 helpful votes
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All delivered, too early to tell
February 10, 2021

Trees arrived, looking a bit brown around the edges. Too early to tell how they're adapting.

Date of experience: February 10, 2021
Florida
1 review
0 helpful votes
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Great bushes
February 10, 2021

Ordering was easy and delivery was fast. Planted the same day i received but something ate all of the branches off of one. Made wire fences to go around each of them. Hopefully the one comes back. Just a stem sticking out of the ground now

Date of experience: February 10, 2021
Tennessee
1 review
0 helpful votes
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Great service.
February 10, 2021

Love this company. Were great in customer service and support.

Date of experience: February 10, 2021
South Carolina
1 review
0 helpful votes
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Very beautiful
February 10, 2021

Perfect little trees! I always order my plants from here.

Date of experience: February 10, 2021
Georgia
1 review
0 helpful votes
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Catawba tree
February 10, 2021

I have no idea what to tell you until spring when and if it gets leaves,. I planted it exactly to your specification we will see.

Sorry,
Archie Cook

Date of experience: February 10, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

Thank you for the feedback! We look forward to hearing how it does this Spring!