FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,226 reviews

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Oklahoma
1 review
0 helpful votes
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Gardenia trees came in and open up boxes to find extremely yellowed leaves on bushes. Now the leaves are falling off. Don't think trees are going to survive.

Date of experience: February 22, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear about your concerns with your trees! We are reaching out privately to get some photos so our plant specialist can help out!

New York
1 review
0 helpful votes
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Great experience
February 23, 2021

Website is easy to use, delivery was fast, plant arrived in good condition and is doing well!

Date of experience: February 22, 2021
New Mexico
1 review
0 helpful votes
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Horrible!
February 23, 2021

I am very disappointed, I am an experienced gardener, I've purchased dozens of fruit trees online and garden centers (including apricot trees), I know what they should cost and the condition to expect, I know when to expect a dormant tree, I know how to tell if they are alive or not. My order arrived, trees are supposed to be 2-3' tall and able to produce fruit the first year. They are less than 2' tall, the top few inches are clearly dead (black, shriveled, and curling under), the thickness of a cheap clothes hanger, and no branches. Without TLC these won't thrive. There is no way they will produce fruit in the first season (it helps to have branches) or could hold up to a fruit it might produce. From my experience maybe the 3rd year they would produce fruit. Not at all what I expect from an $80 tree. I contacted customer service, they agreed about the condition based on pictures, they sent out 2 more trees that are just as bad. I once again complained, now I'm being told it's because they are dormant. What a rip-off!

Date of experience: February 22, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're very sorry to hear that your trees haven't been what you expected! It looks like we are currently assisting you with some replacements for these and will continue to help make this right.

North Carolina
1 review
0 helpful votes
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Good overall
February 22, 2021

While my first order did not meet my expectations, they did promptly ship replacements. These were better specimens though I wouldn't say they were excellent. I am happy overall and will still probably order again if only because the customer service was good.

Date of experience: February 22, 2021
New York
1 review
0 helpful votes
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Plum tree
February 22, 2021

Seems
To be very happy in the house. Will wait
Till weather clears
Up to move outside

Date of experience: February 22, 2021
Florida
1 review
0 helpful votes
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Perfect! Not dead... dormant
February 22, 2021

The came perfectly pack. The Olive tree looks great, a lot of leaves. The peach and pear trees came "looking dead" but they are dormant! They are looking great now. Still in the same pot I wll transplant them this coming weekend and I see a few green leaves!

Date of experience: February 22, 2021
Virginia
1 review
0 helpful votes
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Size
February 22, 2021

Hi. I love the plants, but was a little discouraged by the size of the plant versus the amount of money spent. I guess I didn't look at the size of the snake plant that closely. Overall, wonderful plants.

Date of experience: February 22, 2021
Maryland
1 review
0 helpful votes
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The 3 in 1 stone fruit tree I received looks like it was originally a 5 in 1 that had a couple failed grafts removed. The nectarine branch is living and came with a bud that blossomed. The plum branch hasn't shown signs of life yet. The peach branch appears to have a fungal disease that required me to remove a chunk of branch and treat with a fungicide in hopes of preventing it's spread. It clearly experienced a lot of stress in shipping and I'm waiting to see what survives.

Date of experience: February 22, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're very sorry to hear about the troubles you're experiencing with your tree! We are reaching out to get some photos so we can help out with this!

Alabama
1 review
0 helpful votes
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Nice but 1 very crooked
February 22, 2021

We are happy with all the trees we have bought from Fast Growing Trees this year except our plum tree we paid the most for is quite crooked - the trunk & also significantly above the trunk. We hope it will eventually grow enough to even itself out.

Date of experience: February 22, 2021
North Carolina
1 review
0 helpful votes
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Quick, Easy and Great Product
February 22, 2021

I ordered some trees as a gift to my parents, and they arrived quickly with no problems. My parents were so happy and love the trees. Great product! I will order again from this company.

Date of experience: February 21, 2021
Texas
1 review
0 helpful votes
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Always have to follow the whole entry ways for your re-enter your name re-enter the order number re-enter all the problems otherwise you can attend an email that's not customer friendly

Date of experience: February 21, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We've reached out so we can assist you with this. We apologize that you haven't been able to get through to us!

California
1 review
0 helpful votes
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Passion fruit vine
February 22, 2021

It came fast. Unfortunately dried up in box. I planted it right away and it's trying for a comeback. So we will see.

Date of experience: February 21, 2021
Texas
1 review
0 helpful votes
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Review
February 22, 2021

It was overall good, most plants arrived in good condition. The only plant that was damaged was the tamarind plant that all the leafs had fallen and were on the package box. Overall was a good experience

Date of experience: February 21, 2021
New York
1 review
0 helpful votes
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Meyer and Satsuma
February 22, 2021

Ordered 2 small trees, Meyer lemon and Satsuma. They arrived poorly packed with the dirt displaced, broken bamboo stake (on Meyer broken and poking through the pot) and most of the leaves crushed. There was mold around the roots of the Satsuma as well. Cleaned roots and repotted in well draining soil. Fortunately they're reviving. Paid way too much for such poor packaging and damaged trees. This is what I would have expected for items rescued from the clearance section of a big box store. Reached out to customer support after I received the damaged trees and their response was to wait for new growth.

Date of experience: February 21, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have reached back out so we can help resolve this for you!

North Carolina
2 reviews
0 helpful votes
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Meyer Lemon Tree
February 22, 2021

I was very pleased with FastGrowingTrees service. I received my tree quickly and very well packed. The directions were included, which were helpful and my Tree is doing well and looking healthy. I'm very happy and would order from Fast Growing Trees again.

Date of experience: February 21, 2021
Texas
1 review
0 helpful votes
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New Shrubs
February 22, 2021

The shrubs I purchased arrived in a very fresh condition. My only concern is the near 0 degree temperature we experienced here this week.

Date of experience: February 21, 2021
Texas
1 review
0 helpful votes
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Purchased a few indoor plants and one of them was not good in a state when received as the leaves were falling off. After I reached out to the support department, they immediately sent me a replacement for it. The company has good products and a great customer service.

Date of experience: February 21, 2021
Texas
1 review
0 helpful votes
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Small trees
February 22, 2021

Placed two orders, one for palms and the other for Magnolias. Both orders of trees were way smaller then expected.

Date of experience: February 21, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plants weren't what you had expected! We're reaching out privately to get some photos of what you received so we can assist you further!

South Carolina
1 review
0 helpful votes
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Red Rocket crape myrtle.
February 21, 2021

Packaging was great delivery was terrible they just threw them on the porch upside down. Thank goodness for the way they were packed

Date of experience: February 21, 2021
Utah
1 review
0 helpful votes
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We got two large trees and a 10 gal of wisteria. The trees were great but the wisteria was dry and damaged. We still planted it but its not looking good.

Date of experience: February 21, 2021