FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,273 reviews

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Texas
1 review
0 helpful votes
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Excited
February 25, 2021

We are so excited to watch our new tree take root and grow. Upon receipt of the tree the snow storm was headed our way so we kept tree indoors through the thaw. Hoping that time period will not affect its growth. Thank you!

Date of experience: February 25, 2021
New Mexico
1 review
0 helpful votes
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3rd Order
February 25, 2021

Always helpful. Needed to buy a flower for a family member who's dog passed away, and living flowers that will bloom for years are always a better choice than cut flowers

Date of experience: February 25, 2021
Maryland
1 review
0 helpful votes
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Horrible shipping
February 26, 2021

Shipping was horrible. The UPS man tossed our boxes of 20 trees on the ground from the truck and even though it clearly says do not stand up he had the boxes standing up on our porch. Many of the pots are broken and there is dirt everywhere. Not happy at all with shipping. I also thought our trees would not be sent until March 30 because that's what it said on the website. I was happy with this because we would not plant until April. They arrived in January in the freezing cold only to sit in my basement. Not happy with the entire situation

Date of experience: February 25, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear how the carrier handled your plants and also that they shipped sooner than expected! We're reaching out privately to see what we can do to help!

Washington
1 review
0 helpful votes
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Kumquats
February 25, 2021

My first time ordering trees from fastgrowingtrees.com and they showed up within a week of ordering and look perfect.

Date of experience: February 24, 2021
Texas
1 review
0 helpful votes
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First time buyer and glad I did. Fast delivered and in great condition.

Date of experience: February 24, 2021
California
1 review
0 helpful votes
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Too early to tell
February 26, 2021

I ordered some hydrangea as a gift to my wife. The ordering process was smooth, and delivery was fairly fast. That part was very good. Knowing full well that this is an investment that will payoff on the future, it was still a bit underwhelming to look at my purchase out of the box. I'm sure the way it was trimmed down for delivery will ensure it grows up nice and strong, but it looks like a dying bush with small signs of life so far.

Date of experience: February 24, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about your disappointment! Your plants are dormant right now so they may not look like much. Come Spring they'll be beautiful and you'll see lots of new growth! Reach out to us if you have any concerns!

North Carolina
1 review
0 helpful votes
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Lemon tree seems great.
February 26, 2021

Unfortunatly the mandarin orange tree isn't doing as well as the lemon. Temperamental I guess. All leaves are dropping and I'm not overwatering. Let's see in another week

Date of experience: February 24, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear this! We've reached out so we can assist with the issues with your tree!

Wisconsin
2 reviews
0 helpful votes
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Knowledgeable staff, friendly service.
February 24, 2021

I had a question about my order and they answered it quickly.

Date of experience: February 24, 2021
Maryland
1 review
0 helpful votes
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Damage
February 26, 2021

The tree was not protected from sliding in the box by bubble wrap or other filler, so there were several feet of open space. The tree slide forward during shipping and several branches broke when it slid forward against the top of the box, including the leader. I planted it. We'll see.

Date of experience: February 24, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear how your tree arrived! We're reaching out so we can take a look and help!

North Carolina
2 reviews
0 helpful votes
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Two (brown) thumbs up!
February 24, 2021

Very healthy trees, super fast shipping, great customer service - very pleased with purchase.

Date of experience: February 24, 2021
South Carolina
2 reviews
0 helpful votes
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Got my trees
February 24, 2021

All trees arrived quick and well. My red lady papaya is borderline. The papaya lot many leaves only a few left. Maybe shock from transit. Overall we are happy with the trees. Jackfruit, papaya, navel orange, and 4 in 1 plum.

Date of experience: February 24, 2021
Texas
1 review
0 helpful votes
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Totally Satisfied
February 24, 2021

Have bought a few trees through this company, never disappoints!

Date of experience: February 24, 2021
Michigan
1 review
0 helpful votes
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First Order
February 24, 2021

The website is set up well with a wide variety to choose from although it would have been a little easier to navigate if you could filter by one zone and it stay filtered after you view something. We ordered a little over $800 of various trees and plants. Some didn't arrive with our order because even though the website said they were in stock and I paid for them, they actually were not. Glad I called and told them we didn't receive them because the shipping invoice showed they were all delivered. Some of the plants and tree had broken branches,. But that can be expected from shipping small plants and trees. The company did refund me for the ones that didn't arrive. The ones we did receive are now planted and already sprouting green growth. Time will tell if they are indeed fast growing tree!

Date of experience: February 24, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

Thank you for the feedback! We apologize for the inconvenience and we're looking into where the breakdown occurred with your order!

Massachusetts
1 review
0 helpful votes
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Five stars
February 24, 2021

Quickly received. Just as described. Packaged well and healthy upon arrival. I'll be buying more.

Date of experience: February 24, 2021
North Carolina
1 review
0 helpful votes
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Honey crisp apple tress
February 23, 2021

They arrived in good condition and I planted immediately, one honey crisp and one granny, Smith. I hope the pollination works as recommended.

Date of experience: February 23, 2021
California
1 review
0 helpful votes
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Trees arrived in not good shape
February 24, 2021

Planted and trying to keep them alive but not in the best shape when they arrived. Bought two mini palms exactly the same from Home Depot and they are thriving.

Date of experience: February 23, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have reached out privately so we can get a look at what you received and we'll be happy to assist in getting this resolved!

California
1 review
0 helpful votes
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Tulip tree
February 23, 2021

Arrived within one week. Excellent packaging. Tree was in perfect condition, ready to plant. Very pleased with the purchase.

Date of experience: February 23, 2021
Tennessee
1 review
0 helpful votes
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Healthy Plants
February 23, 2021

The trees arrived very quickly and are really healthy. I can't wait to see the fruits they will bear and my family will enjoy!

Date of experience: February 23, 2021
Maine
1 review
0 helpful votes
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Tree Arrived in Bad Shape
February 24, 2021

I've been growing several of the same type of tree successfully for three years. They came a local nursery. The tree from fast growing trees arrived heavily pruned and top heavy, the tips of the branches were black, already dead. They refused to refund my money.

Date of experience: February 23, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear about your experience! We have reached out privately to see what we can do to help!

Florida
1 review
0 helpful votes
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Order
February 23, 2021

Everything came in good condition except for the Cocoa which he leaves were burnt and dead. The stem is still green so here is hoping that it will send out new shoots.

Date of experience: February 23, 2021