FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,051
shipping
245
quality
12,363
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147,916 reviews

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Pennsylvania
1 review
0 helpful votes
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Beautiful roses
March 23, 2021

Let me say first, I do not have a green thumb. I was a little worried buying online since the last batch of flowers I bought from a local nursery died. The rose tree I purchased from Fast Growing trees is the exception. The tree started blooming a week after it was in the ground and I had flowers through mid November. I have ordered 3 more and can't wait for them to arrive!

Date of experience: March 22, 2021
New Jersey
1 review
0 helpful votes
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Trees were misshipped. They look like twigs.
March 23, 2021

Customer service completely non-existent. I ordered trees to ship in april. Twigs were delivered on the first week of March while the ground was still frozen with snow on it.

Juan in customer service didn't seem to care.

Date of experience: March 22, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this! I have reached out privately to discuss this further.

Texas
1 review
0 helpful votes
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Trees
March 22, 2021

Arrived as promised. One zip tie was loose which caused the soil spill out ( almost half way) and the roots were disturbed.

Date of experience: March 22, 2021
North Carolina
1 review
0 helpful votes
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2021 Yardscape
March 22, 2021

The trees and plants all came quickly! Packaged well and in good shape.
They have a large variety of items and very thorough explanations of all the items they sell.
Waiting to see how the plants grow, so can't really say much about that!

Date of experience: March 22, 2021
Texas
1 review
0 helpful votes
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Avocado Sick Tree
March 23, 2021

I feel that I was sent a sick tree because the tree arrived with leafs that had holes like a insect was eating on the leafs and dark brown. The packaging was good. All the dirt stayed in the pot. I bought the insurance for the tree but don't know if I will receive another cold hardy avocado tree.

Date of experience: March 22, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! We are confident that this has been resolved but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

Utah
1 review
0 helpful votes
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Great Service - Treat Trees
March 22, 2021

Very professional outfit. The trees where shipped ASAP and came in a very professional backed condition.

Date of experience: March 22, 2021
North Carolina
1 review
0 helpful votes
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Great experience
March 22, 2021

Great experience. Will order again with confidence. Well packed and quick shipping.

Date of experience: March 22, 2021
California
1 review
0 helpful votes
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Customer
March 22, 2021

Trees were perfect! Very pleased. Arrived well secured and packed.

Date of experience: March 22, 2021
California
1 review
0 helpful votes
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It's alive!
March 22, 2021

Ordered a areca palm
It shipped out quickly!
The plant arrived in good health and was packaged securely to minimize damage to the plant, im glad to say that the palm is healthy and
Growing new fronds!

Date of experience: March 22, 2021
Nebraska
1 review
0 helpful votes
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Reset delivery of trees
March 22, 2021

I ordered trees several weeks ago. Delivery date was early in April. My weather may not cooperate with planting the trees at that time. Fast Growing was accommodating in delaying delivery until late in April.

Date of experience: March 22, 2021
Washington
1 review
0 helpful votes
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Plant looks beat...
March 23, 2021

One of the plants look like it is already on its last leg.
Leaves broken off and in the bottom of the box.
Hoping that it recovers or its a waste money.

Date of experience: March 22, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and have reached out privately to see how we can help!

Illinois
1 review
0 helpful votes
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Love their trees!
March 22, 2021

We decided to plant a orchard and my daughter bought our first apple tree from here. Hadn't used them before but we certainly have since. The trees come securely packaged and have all been great shaped, well developed trees. Now they don't sell the largest variety of fruit trees so we have had to buy a couple from stark brothers and yes there is a huge difference. Starks may be cheaper but the trees are nowhere near the same quality, i've just planted a damson tree which I'll be surprised if it survives because the roots were severely hacked at and all four trees came squished in the same box.

Date of experience: March 22, 2021
Maryland
1 review
0 helpful votes
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Poor packaging
March 23, 2021

I ordered few different plants which arrived in different packaging. The Azaleas arrived in a very poor conditions all with broken branches. I called and they sent replacement for 3 out of 4 Azalaeas, and yet again they arrived with broken branches, I am very disappointed with Azaleas I have received.

Date of experience: March 22, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! We are confident that this has been resolved but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

Georgia
1 review
0 helpful votes
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Quick Delivery and Healthy Trees
March 22, 2021

I have ordered several trees and they have all arrived quickly, well packaged, and very healthy in appearance. About a month has passed since I planted them, and they are all growing well. I am completely satisfied.

Date of experience: March 22, 2021
Nevada
1 review
0 helpful votes
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A great experience.
March 22, 2021

I was apprehensive at first. I mean who buys a tree online? Turns out... ME. Lol far exceeded my expectations, packed great, she had a very long trip from South Carolina to Nevada. She is doing very well and happy!
I would recommend and buy from them again.

Date of experience: March 22, 2021
Florida
1 review
0 helpful votes
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Poor quality
March 23, 2021

Deceiving pictures... you will get a twig... terrible customer care... they ask for pictures... why don't they get from their supplier

Date of experience: March 22, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and have reached out privately to discuss this matter.

Virginia
1 review
0 helpful votes
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Great company
March 22, 2021

Wonderful customer service. Fedex lost my first shipment and customer service reshipped the tree and it is is very healthy and beautiful. It is a great company to work with. I bought some sugar maples a few years ago that are now tall and strong.

Date of experience: March 22, 2021
Minnesota
2 reviews
0 helpful votes
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Experience with Fast Growing Trees
March 23, 2021

I am very disappointed because I never received the plant I ordered. Also, no correspondence as to why the plant wasn't shipped or when I could expect to receive it. I didn't answer the earlier requests for feedback because I hate to be negative and I assumed I would hear something from them. Sadly, I have not.

Date of experience: March 22, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear that you are disappointed and are reaching out privately to offer some assistance!

Texas
1 review
0 helpful votes
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Love the trees
April 5, 2021

As a first time customer, I was a little apprehensive about ordering my banana, orange and hydrangea tree from these folks. Although I'm not impressed with their customer service, the trees are doing well. We are very happy with them.

Date of experience: March 22, 2021
California
1 review
0 helpful votes
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Avocado tree is in "transition" as all leaves that were on the tree when it arrives have fallen off. New buds look healthy. Shipping container and tree arrived in perfect condition. Nicely designed box for this tree.
Meyer lemon tree arrived in perfect condition. In the ground and looks healthy and stable. Was not damaged in shipping.

Date of experience: March 21, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear that your Avocado is going through some shipping shock along with acclimating to its new environment. After a few weeks of getting used to everything, your plant should perk right up! Also, very happy to hear about your Meyer Lemon Tree!