FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,207 reviews

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Florida
1 review
0 helpful votes
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30 days after my purchase
April 2, 2021

I received my order, was surprised how well packed the trees came, except for one box that got damage. The plants were healthy, kind smaller then I expected for the size I paid for. One tree was not a good one, was disappointed, after writing to customer service I received a 10% off, did help a bit.
Was a ok experienced, not sure if I ever buy from then again.

Date of experience: March 31, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear that you had some trouble with your order! We are reaching out privately to see if there is anything further we can do to assist!

Colorado
1 review
0 helpful votes
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Russian Pomegranate
March 31, 2021

Very please tree arrived relatively fast from a SC nursery, next day I planted its been a couple of weeks now and leaves buds are starting to sproud.

Date of experience: March 31, 2021
Tennessee
1 review
0 helpful votes
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Love my trees
March 31, 2021

They were very great to work with. I had gotten a coupon with my first order to use on my next order and I completely forgot to put the code in when I ordered. I called them, little to no wait time if I remember correctly, and they put the coupon code in and I had my refund almost immediately. The trees were packaged wonderfully and they arrived in great condition. Thank you! Two of them are memorials for lost loved ones so they mean the world to me.

Date of experience: March 31, 2021
Arkansas
1 review
0 helpful votes
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Trees are doing fantastic
March 31, 2021

My trees are doing fantastic and show lots of new growth after only being in the ground a month.

Date of experience: March 31, 2021
Texas
2 reviews
0 helpful votes
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Texas Blueberry Plants
March 31, 2021

FastGrowing had the variety best suited for my region. Plants arrived quickly and in excellent shape. A bit pricey, but worth the experience.

Date of experience: March 31, 2021
California
1 review
0 helpful votes
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June Plum Trees
March 31, 2021

I received 2 June plum trees without leaf and branches. Both of them shipped to me just like the chopsticks. Never buy from you guys again. I wished I can post the pictures here.

Date of experience: March 31, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer assistance!

Virginia
1 review
0 helpful votes
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Great plants fast
March 31, 2021

Fantastic. Quick and amazing stuff. Great service and knowledge.

Date of experience: March 31, 2021
Georgia
1 review
0 helpful votes
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Wonderful selection of specimens. Shipping was as described and product was as well. However, the price was triple what can be expected at a local nursery or brick and mortar store.

Date of experience: March 31, 2021
Arkansas
1 review
0 helpful votes
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Very responsive company!
March 31, 2021

Was very pleased with their response when one of my shrubs arrived very sickly. Called them and explained situation and sent photos. They immediately sent a replacement.

Date of experience: March 31, 2021
Oregon
1 review
0 helpful votes
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Quality of plants
March 31, 2021

I ordered six drift roses. They were clearly smaller and placed in larger pots and charged me for the larger size. The result was a lot of loose dirt which didn't ship well and was a mess upon arrival. Not sure how many of the six will survive.

Date of experience: March 31, 2021
New Jersey
1 review
0 helpful votes
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Robin is Awesome!
March 31, 2021

I bought a tree from fast growing trees. And I had questions for my salesperson Robin. Robin was incredible! She answered all my questions though they were many. And my lovely tree is now planted and beautiful!

Date of experience: March 31, 2021
Virginia
1 review
0 helpful votes
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I am glad I was able to send the gift of a tree to my friend. She really enjoys gardening and she said the tree was a wonderful surprise. It is already decorating her house, and it will be a reminder of our friendship.

Date of experience: March 30, 2021
New York
1 review
0 helpful votes
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Poor quality trees
March 31, 2021

Bought 2 Tulip Poplar Trees. Both didn't make it. Bought new trees from Gurneys. Dont waste your time and money.

Date of experience: March 30, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear this and are reaching out privately to offer assistance!

New York
1 review
0 helpful votes
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Just got them
April 30, 2021

Cannot rate right know just got and planted them I will rate you later

Date of experience: March 30, 2021
Florida
1 review
0 helpful votes
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Received sick plant
March 31, 2021

The seller said the plants would be inspected and healthy before they were shipped. I received a sick plant. I notified Fastgrowing Trees. There plant expert told me what treatment I should BUY to fix the problem with the plant. If I went to the store I never would have brought that plant home. When the plants in town go by there prime they are discounted 50% Then you can decide if the plant is worth the trouble and time to make it right.

Date of experience: March 30, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear this and are reaching out privately to offer assistance!

California
1 review
0 helpful votes
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Persian 'Bearss' Lime Tree
March 30, 2021

The plant is very healthy. It was shipped with well packing. The plant arrived my home in excellent condition.

Date of experience: March 30, 2021
Florida
1 review
0 helpful votes
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Do Your Research First
March 30, 2021

If you're a novice landscaper, even one who's smart enough to do some research before buying, purchasing plants online can be very deceiving. The site is very upfront in saying, "Photos are of mature plants/shrubs, etc.," and that's all they're legally required to do. The rest is up to you. But when you receive a shrub that looks like dead sticks in a pot, it's a little distressing, especially when you paid $50 for each one! I'd like to see THAT photo listed right beside the one on the site and another note that says, "This is what your shrub or plant will look like when you receive it."
This happened with the Hummingbird Summersweet shrubs I ordered. They literally looked liked like dead, brown twigs in a pot. They were very much alive, though, and after two weeks (in Florida) there are the beginnings of green tips on all of them, and I expect them to be beautiful this summer.
The same is true wrt to the Boxwoods I ordered. They are about 10-12" high and I was planning to use them to make a hedge along my driveway. I'll be able to do that in several YEARS, but they only grow a few inches a year. Shame on me for not knowing, and we planted them in another area where they look quit nice, but again, the site is misleading unless you are experienced in using any/each plant, tree, or shrub you order.
That said, we are reasonably satisfied with our purchase even though we spent $750 for nine shrubs. I did the entire front of our house and another large area that looks beautiful for less then $250.

So... buyer beware. Or... live and learn, right? That said, I may use them again in the future.:-)

Date of experience: March 30, 2021
Nevada
1 review
0 helpful votes
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Great company
March 30, 2021

Great company

Can't think of anything I would recommend to improve my experience

Date of experience: March 30, 2021
Tennessee
1 review
0 helpful votes
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Good business,
March 30, 2021

Ordered a ginger lime tree, received it super quick? Like 2 days - tree was in good shape, still in good shape after a month I think? Evan had flowers and blooms that it kept after the shock of shipping and replanting!? Proves they take care of their orders/customers.

Date of experience: March 30, 2021
Colorado
1 review
0 helpful votes
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No communication on my order status. Disappointing

Date of experience: March 30, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

It looks like you are in a closed growing zone (5). We’re reaching out privately to offer some assistance!