FastGrowingTrees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FastGrowingTrees.com

FastGrowingTrees.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
See all photos
How would you rate FastGrowingTrees.com?
grey stargrey stargrey stargrey stargrey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
This company does not typically respond to reviews

Instant Feedback

145,253 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Winnie S.
Unfollow Winnie S.
Share Review
Report Review

I have pursed hundreds of dollars of plants/trees from this nursery and none of the items have been any better than Lowe's or Home Depot.

Most notably, I purchased a Cherry Blossom from them - it arrived with a broken container resulting in damaged roots. The leaves were burnt and contained numerous holes which looked like the plant had been eaten alive.

After NUMEROUS calls, emails and photos I kept being told to give the tree a chance, give it more time.

Almost two months later with no new growth on the tree - I just gave up contacting this company because it was obvious they didn't care.

Date of experience: April 1, 2021
Washington
2 reviews
0 helpful votes
Follow Barney Q.
Unfollow Barney Q.
Share Review
Report Review

Maybe to cold?
April 2, 2021

Great customer service, got product quickly, but product not doing well

Date of experience: April 1, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! We are confident that this has been resolved but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

Washington
1 review
0 helpful votes
Follow Fleshvirus T.
Unfollow Fleshvirus T.
Share Review
Report Review

Beautiful trees, expertly packed.
April 1, 2021

I am a returning customer. I love the trees and vines I have ordered. They always arrive packed so everyone arrives healthy and happy.

Date of experience: April 1, 2021
Tennessee
1 review
0 helpful votes
Follow Ray S.
Unfollow Ray S.
Share Review
Report Review

Can't read or don't care
April 2, 2021

My son gave me a gift certificate from these folks. I checked out the site and found something I would like to have. The website does not indicate how they ship, so I sent Customer Service, through their Contact Form, a note to NOT ship FedEx. FedEx and I have QOS issues and I won't have them on my property.

I made sure that the Contact info was clear about shipping FedEx.

They shipped FedEx, anyway. Unless they reroute it (and they have not yet made contact with me for an alternate destination) this tree will be returned to them from the FedEx depot.

Date of experience: April 1, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so so sorry to hear this and are reaching out privately to offer assistance!

North Carolina
1 review
0 helpful votes
Follow Jeff G.
Unfollow Jeff G.
Share Review
Report Review

Chinese pistache
April 1, 2021

Very satisfied with the products. Also it was shipped and arrived before the due date.

Date of experience: April 1, 2021
Missouri
1 review
0 helpful votes
Follow Joe Q.
Unfollow Joe Q.
Share Review
Report Review

Beautiful Tree
April 1, 2021

Tree arrived two weeks early and in great shape. Looks very healthy and ready for fruit. Thanks

Date of experience: April 1, 2021
Texas
1 review
0 helpful votes
Follow Rodrick Q.
Unfollow Rodrick Q.
Share Review
Report Review

Happy customer
April 1, 2021

Cherry tree showed up in great shape and packed well

Date of experience: April 1, 2021
Mississippi
1 review
0 helpful votes
Follow Allison M.
Unfollow Allison M.
Share Review
Report Review

So far so good
April 1, 2021

I've ordered the Ice Cream Banana Tree and a Christmas Palm. Both arrived in excellent condition and are growing well!

Date of experience: April 1, 2021
Missouri
1 review
0 helpful votes
Follow Bob P.
Unfollow Bob P.
Share Review
Report Review

I am very satisfied with the overall experience with this company.

Date of experience: April 1, 2021
California
1 review
0 helpful votes
Follow david D.
Unfollow david D.
Share Review
Report Review

Just as described, fast delivery & boxed carefully

Date of experience: April 1, 2021
South Carolina
1 review
0 helpful votes
Follow Melinda J.
Unfollow Melinda J.
Share Review
Report Review

Perfect name.
April 1, 2021

I purchased my red dogwood to commemorate the passing of our fur baby. I was worried how long it would take to do anything. 2 weeks after planting it. BOOM... leaves everywhere!

Date of experience: April 1, 2021
Georgia
1 review
0 helpful votes
Follow Gary R.
Unfollow Gary R.
Share Review
Report Review

First Time Customer
April 1, 2021

Overall good experience. Plants and trees were packaged and shipped carefully. Only one cherry tree is not looking good.

Date of experience: April 1, 2021
Utah
1 review
0 helpful votes
Follow David D.
Unfollow David D.
Share Review
Report Review

Dissatisfied beyond belief!
April 2, 2021

I received my first tree today. It was basically a 17 inch twig with a few leaves. All of the main branches were broken. This was a Santa Rosa plum. I am 75 years old and have been growing fruit for 50 years. I have bought trees from Stark Brothers and from local garden centers. This $79 tree was a disgrace to say the least.

Date of experience: March 31, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so so sorry to hear this and are reaching out privately to offer assistance!

Nevada
1 review
0 helpful votes
Follow Kimberly V.
Unfollow Kimberly V.
Share Review
Report Review

Unhappy
April 1, 2021

I received it very wilted, sick looking and with spider mites.

Date of experience: March 31, 2021
Alabama
1 review
0 helpful votes
Follow Michael R.
Unfollow Michael R.
Share Review
Report Review

Mrs Kim lilac tree
April 1, 2021

My experience was excellent! And my tree is already blooming 2 weeks after planting!

Date of experience: March 31, 2021
Missouri
1 review
0 helpful votes
Follow Hannah G.
Unfollow Hannah G.
Share Review
Report Review

Meyer Lemon Tree
April 1, 2021

Super happy with my Meyer lemon tree. It arrived today and looks so nice and healthy. I can't wait until it starts bearing fruit.

Date of experience: March 31, 2021
District of Columbia
1 review
0 helpful votes
Follow Jayne A.
Unfollow Jayne A.
Share Review
Report Review

Nice and healthy tree; packaged well. Tree purchased as a memorial for my daughter and hopeful this will grow as beautiful and unique as she was.

Date of experience: March 31, 2021
Washington
1 review
0 helpful votes
Follow Tom F.
Unfollow Tom F.
Share Review
Report Review

Disappointing
April 2, 2021

Took advantage of the oversized tree sale despite what seemed like a hefty premium. After very delayed delivery, tracking showed the 3 trees had been stuck in a shipping warehouse over a week. I expressed concern to the nursery about the health of the trees. On delivery, a willow, though quite thin, seemed okay in its container. A crab apple was dry but was resuscitated with soaking though I was disappointed to find that there was no root ball in the container. I ended up planting what really seemed like a bare root tree that had been stuck in a plastic pot and covered. The thuja was very dry with brittle brown branches at the growing tips and throughout the top third of the tree. Asked for a replacement and was told it was "bronzing" due to harsh weather. Well, the bronzing would have been the overwintering at the nursery and still resulted in a non premium "no longer oversized " tree. Too much expense, too little service, unimpressive quality.

Date of experience: March 31, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so very sorry that your trees were delayed with the shipper but am happy to hear they arrived in an okay condition. The thujas are still going through the winter dormancy here in the nursery as well and once you do have them planted and allow them to get acclimated you will be able to see the greenery come right back out for you. If you were to have any further questions or concerns, please do not hesitate to make us aware. We would love to help!

New Jersey
1 review
0 helpful votes
Follow Kevin K.
Unfollow Kevin K.
Share Review
Report Review

Excellent
March 31, 2021

Product was in excellent condition. Great packing and fast shipping.
Would definitely buy again.

Date of experience: March 31, 2021
North Carolina
1 review
0 helpful votes
Follow Nancy I.
Unfollow Nancy I.
Share Review
Report Review

A delight from start to finish
March 31, 2021

Web site was easily navigated. Delivery was quick. Products were well packed when shipped. My oak leaf hydrangea has doubled in size after two weeks in ground. Other items are loaded with buds. Will definitely order from this company again.

Date of experience: March 31, 2021