On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
FastGrowingTrees.com Reviews Summary
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Trees arrived moist and healthy and in great shape.
Packaging was very well done with no shipping damage.
Great quality and on time shipping.
Plants fruited next year, arrived healthy, Fast Trees customer service was pleasant, deliver was okay/plant arrived upside down.
Excellent plants and service. On time delivery and items are always packaged well.
The "Free" warranty does not allow for an additional growing season. Have had several trees die just days-weeks after the warranty date simply due to having to wait for signs of growth through the winter and spring after which the warranty has expired. An 8-pack should come with 2 -year warranty based on the investment alone
I've been purchasing trees, shrubs, and plants from FGT for ten years. Beautiful and healthy plants, thoughtful packing/shipping, and great customer service.
I've been ordering from FGT for the last 8 years, and I've always been impressed by the plants and the customer service.
Always great costumer service, never a problem even wen twice a tree died ad i was credited fo it. I bought again and trees are thriving.
In a past purchase, a tree didn't thrive, sent a Pic and purchase was refunded with no hassles.
Product was right price, packed well, arrived in great condition and appear to be healthy, have already grown almost a foot in the first month!
Excellent all the plants I have ordered are healthy and thriving.
I've ordered with this company previously with great results. I'm looking forward to the arrival of my next purchase!
Only buying again because I can't get locally. And they are native trees but no one carries them
Good prices. Other than the thujas I bought last year with several dying, I've had good success. Thujas that were planted right next to each other, some of them living some of them dying
The plants and trees I have received were healthy and disease free and really took once planted in the yard. So far I have received in the mail an orange tree, and a sweetheart blueberry bush. I was out of town and forgot to unpack the blueberry it lost all it's leaves but that sweet heart had heart because it came back and is the greenest thing in the yard! All were high quality plants, perfect green leaves, couldn't be more impressed! I went to a local plant fair and found some cool varieties but they were not nearly in as good condition as what I received from FGT.
Quick easy to use service, even had a video on what to expect! And I saw in that video the planting instructions including a cool diagram of the depth it should be planted at, looks pretty awesome! And the variety of trees is impressive as well as the number shipped, and the 60 day guarantee makes me feel very confident in the quality even though it's a first time order. Looking forwards to planting this thing soon!
The shipping time is reasonable and the sale prices are great. They carry some hard to find plants which is great. They honored their 1 year guarantee, a tree I bought died within a month of planting it. I contact FGT and I sent their team pictures, they sent a replacement for free!
I ordered a baby blue spruce in 2024. It's grown a bit in height, but hasn't thrived. It's very small but looks pretty healthy and handled the bad winter OK but, maybe I messed up something up when planting it.
Well I just typed this in the other box...
I bought several trees & bushes from you couple years ago, one of the Hass Avocados & one of the Sweetheart Blueberries were puny, died fairly quickly & you did nothing about it, refused to stand by your product, or honor your guarantee, which at the time was for a full year. Some "expert" of yours emailed me back & forth a couple of times, then ghosted me. Everything else did very well, giving you one last chance to send me some healthy trees. Don't disappoint me again.
Plants are very excellent, I have no issues with the root structure or plants. My only issue is this Company chooses to use FEDEX which is very questionable! I have had serious issues with the FEDEX drivers tossing my plant boxes around. I now order from plant companies who has a UPS option to ship!
I've placed a couple of previous orders with fast growing trees. With each order the plants ordered were healthy and, now that it's spring, producing new leaves / buds. They appear to be thriving.
The only issue I experienced was that the delivery person left one box containing two trees vertically on its end on our porch (thus one tree was upside down in the box, instead of both trees being flat). Thankfully the packers did an excellent job and minimal damage resulted. Both trees are planted; I don't foresee any long-term damage.
Based on my ordering experience — the desired plants were in stock and the "sale / discount" was very good. Based on prior ordering experience, my plants arrived quickly and in excellent health. The packaging was excellent and included detailed planting and care instructions.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members