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FastFilings

4.2

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FastFilings Reviews Summary

FastFilings generally enjoys a positive reputation for its efficiency and ease of use, with many customers praising the quick turnaround times for essential documents like certificates and permits. Users often highlight the intuitive website and responsive customer service, which enhances their overall experience. However, significant concerns persist regarding communication issues, particularly delays in responses and a rigid no-refund policy, leading some customers to feel frustrated and misled. This duality in customer feedback suggests that while FastFilings excels in speed and user experience, it must address its customer service shortcomings to improve overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
52
value
48
shipping
37
returns
29
quality
45
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Texas
1 review
0 helpful votes
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They are very polite and easy to work with. Great communication. I had a very positive and amazing experience with them. I will definitely recommend their services to anyone

Date of experience: July 6, 2022
Florida
1 review
0 helpful votes
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Good service
July 3, 2022

Very easy to filled everything had no problems and they followed up to make sure I received my order

Date of experience: July 2, 2022
California
1 review
0 helpful votes
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Quick and easy
June 29, 2022

I used fast fillings because filling directly through the cdtfa was a little confusing. There were some questions I didn't know how to answer and I'm glad I used fast fillings instead. It was super easy and I got my permit before the 10 days. I know you may be a little worried as to whether or not this is legit, but it is. I was worried about that too, but I'm glad I used them. I needed my sellers permit to be able to sell my handmade goods at street fairs and what-not and it was so easy. I recommend them for sure.

Date of experience: June 28, 2022
Illinois
1 review
0 helpful votes
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Excelente
June 19, 2022

It was fast and easy great on line service. Excelente very easy to use fast really helpful fast response as they put on their site

Date of experience: June 17, 2022
California
1 review
0 helpful votes
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AMAZING!
May 27, 2022

I cannot say enough positive things about this service. When I had a question, they answered almost immediately. I had attempted several times to complete my forms for my sellers permit. I am from another state and it just was too complicated for me. Although the processing time stated was one to three weeks, this AMAZING processing company did it in DAYS! Without a doubt, will use again for ANY necessary needs! OUTSTANDING!
Kimberly Gates

Date of experience: May 27, 2022
California
1 review
0 helpful votes
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Best Experience Service
May 25, 2022

Fast Fillings was very patient and provided excellent service despite my inexperience. Would stronglt recommend. Thank you

Date of experience: May 24, 2022
California
1 review
0 helpful votes
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The money is worth it and guaranteed… we also receive a hard copy that comes later in the mail… Sameday delivery is within 24hrs… regular delivery within 5 business days (depending) through email…

Date of experience: May 12, 2022
New York
1 review
0 helpful votes
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I was in a hurry to file for a statement of information for my business in California to stay compliant. I was unable to do it through the CA secretary of state direction. I went through fast filings and they got it done immediately and emailed me the completed statement of information.

Fast Filings to the rescue. No wonder why they have such great reviews.

Thank yyou fastfilings.com

Date of experience: May 3, 2022
California
1 review
0 helpful votes
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Tim from fast filings - A+++ all the way
April 20, 2022

Tim, single handedly, ensured that I will return to fast filings for future needed services. His prompt, professional, business demeanor was more than well received and I would not hesitate to recommend him and fast filings to anyone, truly. Thanks again Tim!

Date of experience: April 20, 2022
New York
1 review
4 helpful votes
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Absolute SCAM! STAY AWAY from this company
April 5, 2022

Order S*******was placed on March 29th, 2022 for 1-3 days processing for a $99.95 fee
emailed twice to check for order status but received no response (did check my spam folder as advised)
Called *******301 and was prompted to contact via email without being able to leave a message
Contacted the NY state tax dept to verify if a filing was made on my behalf and the answer was "no"
This is CLEARLY A SCAM and the positive reviews are self-generated by this scammer... A fraud alert will be forwarded to the San Francisco district attorney and local BBB

Date of experience: April 5, 2022
Texas
1 review
0 helpful votes
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Thank you Fast Filings for fast and great service I appreciate it. I ordered a wholesale license filing request for an Indiana wholesale license. Getting one directly through the state is very difficult and time consuming so i was for sure a bit skeptical that fast filings could even do it. They quoted 3-5 business days of processing.

The license was emailed to me in 2 days. Faster than they quoted.

Great service, will definitely use them again in the future.

Date of experience: March 29, 2022
Illinois
2 reviews
1 helpful vote
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Horrible service
March 19, 2022

I paid for rapid service it was 60.00 more then normal so I could have my certification in 3 days it's now been 7 and nothing so now it's in the normal time frame that I could have saved 60.00 however that's the the worse of things these people will not even respond back to let me know why the delay. This place is absolute garbage think twice before you pay them to file anything for you.

Date of experience: March 18, 2022
California
1 review
0 helpful votes
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Fantastic service
March 10, 2022

Very easy and efficient service. Can't quite believe how fast my seller's permit was expedited. I received within 24 hrs!

Date of experience: March 9, 2022
California
1 review
0 helpful votes
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Fast delivery
March 8, 2022

Excellent service with less than 24hrs delivery time. Very easy to apply on their website, thank you!

Date of experience: March 7, 2022
California
1 review
0 helpful votes
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I used Fast Filings to file for my statement of information for my LLC. They were super fast, and emailed me the completed statement of information.

I had a few questions for them as well, and their support staff was super fast to respond, friendly, and helpful.

I have also used Fastfilings.com in the past to do my seller's permit, and also had a great experience.

Highly, highly recommended.

Date of experience: February 21, 2022
California
1 review
0 helpful votes
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I used their service for doing an LA DBA. Super convenient. I placed the order, and a few days later all the paperwork to complete the DBA filing arrived. It was completely filled out and prepared for me. All I had to do was sign it and mail it in with a check for the LA county fee. Easy peasy. Great service. Thank you Fast Filings.

Date of experience: February 15, 2022
California
1 review
0 helpful votes
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I ordered a California Statement of Information filing from Fast Filings. They emailed me right away because they caught a mistake that I made, and emailed me to correct it. Wow! Talk about great service. Within 1 day, I had the completed Statement of Information in my inbox from them.

I would strongly recommend Fast Filings for your business filing needs. It's much easier than going through the state and filing by paper.

The web form was super intuitive and straight forward.

Date of experience: February 15, 2022
California
1 review
0 helpful votes
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Fast Turnaround
February 13, 2022

The reviews I read before were very good. That has been my experience too. I received the certificate within 24 hours.

Date of experience: February 11, 2022
California
1 review
3 helpful votes
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Misleading and Deceptive Business Practices
February 3, 2022

By the letter of the law, Fast Filings did not do anything illegal, and I will be the first to take responsibility for being duped. However, it's important to highlight their website and business practices are misleading and deceptive.

I requested the express DBA service for $69.95 because it was less expensive than the leading global company that many attorneys use. Unfortunately, it turns out I literally paid $69.95 simply to have Fast Filings fill out a form that I could have done myself in 5 minutes. I still have to have the document notarized at my expense (NOT disclosed on their website). Then I have to mail it in to the county with additional fees (this was disclosed), then I have to pay a 3rd party newspaper to publish the statement (NOT disclosed on their FAQ page, but nebulously alluded to on another page on their site as "plus publication fees"). It's only AFTER I paid their fee and received the paperwork that I saw explicit and clear instructions that publication would cost around $42 and is payable to another entity.

Interestingly, their website now says they no longer offer DBA filing services in CA (see picture attached).

The company's response to other 1-star reviews state they are "crystal crystal clear" about the services they provide. My experience and the pictures I've included very much prove otherwise.

Caveat Emptor!

Date of experience: February 3, 2022
California
1 review
0 helpful votes
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Insanely fast
January 15, 2022

I can't believe how fast I got my sellers permit. I have been a bit of a pinch to get things going with my new business and fast filings helped make of possible to not be set back with my deadlines. Highly recommend! Thank you fast filings!

Date of experience: January 14, 2022