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FastFilings Reviews Summary
FastFilings generally enjoys a positive reputation for its efficiency and ease of use, with many customers praising the quick turnaround times for essential documents like certificates and permits. Users often highlight the intuitive website and responsive customer service, which enhances their overall experience. However, significant concerns persist regarding communication issues, particularly delays in responses and a rigid no-refund policy, leading some customers to feel frustrated and misled. This duality in customer feedback suggests that while FastFilings excels in speed and user experience, it must address its customer service shortcomings to improve overall satisfaction.
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Quick response to my inquiry! Also very great customer service! I appreciate all the help I have received!
Govfilings provided quick and excellent customer service. They were able to answer all my questions with detailed responses no matter the time of day.
Very good customer service and response time. My inquiry was answered politely and thoroughly and I would utilize their business again in the future.
I had an issue arise in the registration process that I informed them of and it was resolved in less then 30 minutes.
I really appreciate the support I recieved from this organization.
I made a terrible mistake and authorized a purchase for EIN, after I was supposedly read the terms and conditions which stipulates that there should be no refund.
After explaining my circumstances.
They listened to me and refunded me $214
I was really humbled
Needed a sellers permit ASAP and fastfilings hooked it up. Super fast, easy and sent me my permit within hours and were able to answer all my questions!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members