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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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41,329 reviews

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California
1 review
0 helpful votes
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Chanel Brooch
April 20, 2025

Ordering was easy, delivery time was quick and I'm fully satisfied with the quality of the brooch.

Date of experience: April 10, 2025
Georgia
1 review
0 helpful votes
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I Love it!
April 20, 2025

Gucci Belt Bag is in excellent condition. I am thoroughly pleased. I will order again! Delivery was prompt.

Date of experience: April 10, 2025
California
1 review
0 helpful votes
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Lovely earrings! Quality is good and I can't wait to wear them. Purchase and shipping experience was very seamless.

Date of experience: April 9, 2025
Florida
1 review
0 helpful votes
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Excellent
April 20, 2025

Very good great pics great condition like it said. Very happy with aervice will definitely order again

Date of experience: April 9, 2025
South Carolina
1 review
0 helpful votes
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I am so happy for this purchase, the quality is better than I expected. Excellent condition

Date of experience: April 9, 2025
California
3 reviews
1 helpful vote
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Awful experience!
April 19, 2025

I have been a loyal customer of Fashionphile for over three years, having spent more than $10,000 with them. Unfortunately, my recent experience has left me incredibly frustrated and disappointed. I made a return for a recent order and returned everything that was sent to me. However, Fashionphile is refusing to refund me, claiming I did not return a dustbag. The issue is, there was no dustbag included in the items I received. Despite my explanation, they have only provided a picture from their warehouse as "evidence" that the dustbag was included, which is completely irrelevant because I never received it in the first place. I have tried to resolve this issue with them, but they are insisting I'm at fault, even though I've followed their return process to the letter. I had plans to purchase a different purse, but after this experience, I will never be returning to Fashionphile. I am not wealthy, I work hard for my money, and to be treated this way after spending so much is unacceptable. Fashionphile has lost a loyal customer, and I will not be recommending them to anyone going forward. I even offered to send a dustbag that was the same one and they refused. Now I am stuck with a $3,000 purse. I have lost my job and really needed my money back. Awful awful awful!

Date of experience: April 9, 2025
Texas
1 review
0 helpful votes
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I trust Fashionphile
April 19, 2025

Fashionphile is the only destination you need for preowned luxury items! I have shopped with them numerous times before. I can trust them for accuracy in the description of the product (especially when showing flaws), and for authenticity purposes. What a superb Gucci bag this is! I'm very pleased.

Date of experience: April 9, 2025
Hawaii
1 review
0 helpful votes
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Good quality
April 19, 2025

Fast delivery, good service. Thank you very much!
Looking forward to next deal

Date of experience: April 8, 2025
North Carolina
1 review
0 helpful votes
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It was an easy, great experience.
April 19, 2025
Updated review

Very sufficient in ordering. My wallet was delayed a few days from original delivery date, but it was no big deal.

Date of experience: April 9, 2025

Quick and easy to use
April 9, 2025
Previous review

Quick and easy to use

Date of experience: March 30, 2025
Florida
1 review
0 helpful votes
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Amazing Quality
April 19, 2025

I was very surprised at how new the watch looked. Very minor wear shown.

Date of experience: April 9, 2025
Virginia
1 review
0 helpful votes
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Exceeds expectations
April 19, 2025

This is my very first experience purchasing with Fashionphile and I am amazed by the selection, and quality of merchandise. I purchased a beautiful Marc Jacobs handbag in excellent condition and it arrived much sooner than expected and in pristine condition. I expect to continue to shop with Fashionphile as a Buy, Sell, Repeat costumer

Date of experience: April 11, 2025
Illinois
1 review
0 helpful votes
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Amazing!
April 19, 2025

Would shop again with Fashionphile. Fashionphile the absolute Best! Had 2 not so good experiences with two other competitors with products received.

Date of experience: April 9, 2025
New York
1 review
0 helpful votes
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Happy Customer!
April 19, 2025

My first time shopping with Fashionphile and I am extremely satisfied! My bag was in even better condition then described! Very happy!

Date of experience: April 9, 2025
South Carolina
1 review
0 helpful votes
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Birthday gift
April 19, 2025

I've bought from here numerous times and have always received items that were better than expected! This time I bought a wallet that was rated as ok and it definitely exceeded my expectations.

Date of experience: April 9, 2025
New York
1 review
0 helpful votes
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Love it!
April 19, 2025

Price was the best of all! Shipping was super super fast! I love my item it is flawless!

Date of experience: April 9, 2025
Arizona
1 review
0 helpful votes
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Just as described
April 19, 2025

Speedy was just as described in great condition. Bag arrived quickly.

Date of experience: April 8, 2025
Florida
1 review
0 helpful votes
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Apprehensive
April 19, 2025

Ordering and delivery was excellent, I do have to question about the the authenticity of my LV purse. I have the real one and the material on your product is very different as well as the zipper and logo on the purse. I think I overpayed for a fake as these designer bags all come with a product of authensencity the size of a credit card from the manufacturer with serial numbers and NO such card was inside the product, I really hope I'm wrong

Date of experience: April 8, 2025
New Jersey
1 review
0 helpful votes
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Perfection
April 19, 2025

My experience was amazing. I found the shoe i wanted. I was able to check out in less than five minutes

Date of experience: April 8, 2025
Georgia
1 review
0 helpful votes
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Thanks to Fashionphile agents for that assistance for my latest purchase!

Date of experience: April 8, 2025
Pennsylvania
1 review
0 helpful votes
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Reliable
April 18, 2025

Good customer service. Good return policy. Reliable with authenticity features

Date of experience: April 8, 2025