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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
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Extremely happy with my purse! Fast shipping! And it was exactly like the photos.
This was one of the best purchasing experiences I've had in a long time! The items and their condition are exactly as described. It's so refreshing to purchase from a company you can trust!
I love how the purchase came with the fun dots and the nail file
Overall, the experience was average and what I have come to expect from Fashionphile. I was surprised that they did not disclose the cologne odor. I am not sensitive to scent, but some people are and this would have caused disappointment and the return of the product. Given the 15 day (from shipping) return policy, it would have been a hassle and a mad dash depending on the location of the item. Had the scent been horrible, I would have certainly returned it.
Perfect item and fast shipping, as always! Item was carefully packed and arrived in pristine condition. Thank you!
Having never purchased from Fashionphile before, I agonized over this buying this piece but finally took the plunge based on positive online reviews from influencers and general postings. The bag arrived and it is STUNNING in every way! The shipping was reasonable and the packaging was quite adequate. Inside the handbag were three LV dust bags; one with the chain strap; one with the mirror; and one for the handbag itself. The one for the handbag is slightly too small for the bag to fit into. Because I would like a matched set that coordinates with all pieces, and per a satisfaction email I received directly from Fashionphile, I attempted to contact customer service re this matter - first via phone, and could not get through to anyone or even a voicemail. I then reached out via email. As of this writing I still have not received a response. This was a $4000+ purchase for me and something I saved for & had on my wish list for a long time. The bag itself is lovely. The customer service not-so-much, which definitely tarnished my experience. I might have anticipated this from The RealReal or a different, less reputable reseller but, based on positive reviews, I expected more from your company. The wrong LV dust bag, combined with essentially nonexistent customer service, is why I deducted one star. It is also why will likely reconsider future purchases from Fashionphile. Customer service should be paramount in the luxury market experience, even on resale sites.
Process was great. Description was on point. My Daughter was ecstatic.
Quality item can't wait to wear for bday! Thank you for a great and authentic purchase.
Fashionphile is always my to go when looking for something exclusive. I feel their products are curated. Great service. Love the packaging especially that "Thank you" on the bottom of the box.
Contacted the VIP services because I saw a Picotin in a rare color and need to grab it fast but have it shipped ASAP, I was on a timeline! Well they did it, it got to me and is beautiful. Thanks Stephen for all your help!
Its just like the picture and super fast delivery! Ive already started using it. I will definitely order again!
It's my first time and I will buy it your product again and again
Product arrives fast and in awesome condition. What a pleasure doing business with Fashionphile
Great experience and reliable luxury site where you can almost every high end designer that's out there.
Very please with my 2nd purchase from Fashionphile. I trust their authenticity process and the item came perfectly as described.
Great shopping experience always. Too small for belt bag. Returning this one. Look forward to finding something else.
The Gucci handbag was delivered later than expected. I paid more to get it delivered early; but received two days later than expected. With the exception of the zipper closure issue, the Gucci handbag is in pretty good condition.
I ordered a bag on 3/28, and it arrived from NY on 4/4. When the bag arrived one full week later, I was out of town and won't be back in time to see the bag. I had to have my husband send it back. The return policy should go back to either 30 days or 15 days from the date of receipt of the bag, not from the shipping date.
Amazing! So happy with my purchase! The purse was graded as good, but it's in almost perfect condition! So glad that I got it and it came in the specified delivery time. In a fashionfile, dust bag! Looking forward to my next purchase!
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

