Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Product shipped quickly. Purse was exactly as described. Best prices for resale! I've sold to Fashionphile and glad to have purchased from them!
I traded in a bag to purchase another bag. The process did take a few days. I was concerned that I wouldn't receive my store credit before the bag I really wanted would be sold, but thankfully it wasn't. I would highly recommend shopping with Fashionfile for your pre-owned luxury items.
I visited Fashionphile in California and the experience from start to finish was as expected- beautiful!
The showroom was bright and bright, the bags on display were stunning and all in excellent like new condition. I was able to look at all the bags that were in my cart and take my time with which bag I wanted to purchase. It was a great experience and I'll be back again!
It was my first time using fashion pile bc it can recommended by a friend. I'm always weary to not buy new and direct from the designer but this was an incredible deal, the bag was exactly as described and I'm obsessed. Can't wait to get my next bag! My only complaint was that it didn't come with the original cover.
The bag's condition is not as good as described. The box it was shipped in was squished and pretty much destroyed. But the bag is ok-ish.
Checking the website for the item was very helpful and l am very satisfied with the item when l received it.
It was a smooth experience. Lots of options for what l was looking for. I wish you have a promotion going on now.
Fast and the quality was better than expected. I think you grade your purses well. I expected worse and the product was better.
Bag was better than I expected. Shipping was super fast. I would definitely purchase from fashionphile again.
No issues with the shopping experience and product quality is great. My only gripe is the necklace I ordered when I opened the package the chain was in a large not. It took my close to an hour to get the knot out before I could even try the necklace on. A bit disappointing considering what I paid for it!
Order was delivered quickly and bag was as pictured and in excellent condition! Will definitely be using again
Fast shipping, packaging and the bag is gorgeous. Updates on it's arrival were very good
I bought a louis vuitton purse for my wife and when received it the purse was in immaculate condition. The shopping was so good due to great selections to choose from.
I am in love with FASHIONPHILE! I have ordered several items and sold back an item. Each experience has been A+. My orders are received fast and the products are in great condition. Selling was a seemless process.
I am very satisfied with the quality of the bag and how quickly it arrived.
When I open the box than I enwrap the bag omg š± want a beautiful handbag I mean very clean well taken care of and it was good to know it was not fake that's was very important to know. Thank you so much for such gorgeous handbag. I recommend your website and customer service⦠forgot to mention that I received my order fast. Thank you again.
The piece came impeccable, the packaging was perfect, I'm super satisfied with this order!
They had what I was looking for, at a great price. They had listed it as used/worn condition. Pretty sure this watch was never worn. It was brand new/perfect condition.
Fast shipping! My purse is lovely! Almost looks brand new! I'm very pleased with my order!
Much better in person! I bought the Neverfull GM and Chanel Duevell but ended up loving the Chanel way more. Excellent quality. Much better than expected. Will be coming back!
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators ā all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators ā all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

