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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
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Always shop with you guys, always will! I buy and sell on this platform. Customer service department is always helpful.
Love fashionphile, shop all the time
The Fashionphil shopping experience was very easy. The description and images of their bags made my feel confident in my purchase. I will definitely shop with them again. I'm very pleased with my Fendi Sunshine tote.
The process was easy. From ordering to shopping an delivery.
I had a great experience with fashionphile. The items came in a timely manner and was in excellent condition.
My YSL LouLou was described as Excellent but when I received my order it looked like a brand new purse!
I purchased the item based on the specific size that was in the details.
Upon arrival i noticed the item looked a bit small.
I measured it and indeed it was incorrect in its description. Overall condition and quality were great.
Had to send back as it was not what I wanted.
The entire process was easy. The options were awesome. The options to pay for your purchase is great as well. Would highly recommend this website.
2nd purchase and just very much pleased with quality and fast delivery. Looking forward to future purchases. Thank you.
From the customer service to the exquisite selection, you have a customer for life.
My experience went well, but I didn't like how it automatically made my purchase need a signature at delivery. I'm rarely home during the day, so this made it hard to get my package. I had to contact UPS and get my delivery method changed.
I made the "right" decision to return my purchase and instantly regretted my decision. On a limb, I contacted FP by chat, and asked if my return can be cancelled, received, and sent back to me! And that is exactly what they did- returned and sent back out the very next day via 2 day ship. Exceptional service- this is exactly why I make pretty much all of my luxury purchases on Fashionphile.
The Louis Vuitton Epi Twist I just received is beautiful. The descrition was accurate. Sometimes I find the prices too high but this one bag worked for me. If the prices are reasonable (unlike store prices these days), I will purchase more in the future. I have been shopping at Fashionphile for more than 15 years and I really like their return policy, (although now we have to pay return charges), in the past we did not.
I have purchased a few items from Fashionphile. They are accurate on wear descriptions, stand behind their authenticity, and prompt with shipping and delivery.
App is easy to navigate. Will shop here again. Purse was true to description and assessment.
The site is very easy to navigate. The item description was thorough, and the pictures are really good. However, I must say that the bag arrived even better than described!
The site is very easy to navigate, and options are plenty.
- no reply to request for customer service - item smelled odd - $14.99 return fee AND UPS charged $2 for tape I'm in the market for a few bags and will go elsewhere to buy
Purse arrived quickly and was exactly as described. Will order again from you all
I have purchased several brand name purses and a wallet from fashiophile. Everything came in great condition and packaged well. Will buy again.
Ive been happy with fashionphile so far
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

