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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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41,329 reviews

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Georgia
1 review
0 helpful votes
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Love Fashionphile
June 21, 2025
Updated review

Always shop with you guys, always will! I buy and sell on this platform. Customer service department is always helpful.

Date of experience: June 11, 2025

Love fashionphile, shop all the time
February 16, 2025
Previous review

Love fashionphile, shop all the time

Date of experience: February 6, 2025
Texas
1 review
0 helpful votes
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So happy
June 21, 2025

The Fashionphil shopping experience was very easy. The description and images of their bags made my feel confident in my purchase. I will definitely shop with them again. I'm very pleased with my Fendi Sunshine tote.

Date of experience: June 11, 2025
Arizona
1 review
0 helpful votes
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Good experience
June 21, 2025

Order was delayed, but everything worked out and love my purchase

Date of experience: June 11, 2025
Pennsylvania
1 review
0 helpful votes
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I love my never full gm
June 21, 2025

The process was easy. From ordering to shopping an delivery.

Date of experience: June 11, 2025
New York
1 review
0 helpful votes
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I received my orders
June 21, 2025

I had a great experience with fashionphile. The items came in a timely manner and was in excellent condition.

Date of experience: June 11, 2025
South Carolina
1 review
0 helpful votes
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Amazing condition
June 21, 2025

My YSL LouLou was described as Excellent but when I received my order it looked like a brand new purse!

Date of experience: June 10, 2025
Georgia
1 review
0 helpful votes
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Great
June 21, 2025

Great service, but it took couple days to shop the order out.

Date of experience: June 10, 2025
Washington
1 review
0 helpful votes
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Great but too small!
June 20, 2025

I purchased the item based on the specific size that was in the details.
Upon arrival i noticed the item looked a bit small.
I measured it and indeed it was incorrect in its description. Overall condition and quality were great.
Had to send back as it was not what I wanted.

Date of experience: June 10, 2025
Georgia
1 review
0 helpful votes
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Awesome
June 20, 2025

The entire process was easy. The options were awesome. The options to pay for your purchase is great as well. Would highly recommend this website.

Date of experience: June 10, 2025
Maryland
1 review
0 helpful votes
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2nd purchase!
June 20, 2025

2nd purchase and just very much pleased with quality and fast delivery. Looking forward to future purchases. Thank you.

Date of experience: June 10, 2025
Oregon
2 reviews
0 helpful votes
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Excellent
June 20, 2025

From the customer service to the exquisite selection, you have a customer for life.

Date of experience: June 10, 2025
Minnesota
1 review
0 helpful votes
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LOUIS VUITTON
June 20, 2025

My experience went well, but I didn't like how it automatically made my purchase need a signature at delivery. I'm rarely home during the day, so this made it hard to get my package. I had to contact UPS and get my delivery method changed.

Date of experience: June 10, 2025
Arizona
1 review
0 helpful votes
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Above and beyond service!
June 20, 2025

I made the "right" decision to return my purchase and instantly regretted my decision. On a limb, I contacted FP by chat, and asked if my return can be cancelled, received, and sent back to me! And that is exactly what they did- returned and sent back out the very next day via 2 day ship. Exceptional service- this is exactly why I make pretty much all of my luxury purchases on Fashionphile.

Date of experience: June 2, 2025
Arizona
1 review
0 helpful votes
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Great condition
June 20, 2025

The Louis Vuitton Epi Twist I just received is beautiful. The descrition was accurate. Sometimes I find the prices too high but this one bag worked for me. If the prices are reasonable (unlike store prices these days), I will purchase more in the future. I have been shopping at Fashionphile for more than 15 years and I really like their return policy, (although now we have to pay return charges), in the past we did not.

Date of experience: June 14, 2025
Texas
1 review
0 helpful votes
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I have purchased a few items from Fashionphile. They are accurate on wear descriptions, stand behind their authenticity, and prompt with shipping and delivery.

Date of experience: June 14, 2025
California
1 review
0 helpful votes
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App is user friendly
June 19, 2025

App is easy to navigate. Will shop here again. Purse was true to description and assessment.

Date of experience: June 9, 2025
New York
1 review
0 helpful votes
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The site is very easy to navigate. The item description was thorough, and the pictures are really good. However, I must say that the bag arrived even better than described!

Date of experience: June 9, 2025

The site is very easy to navigate, and options are...
April 13, 2025
Previous review

The site is very easy to navigate, and options are plenty.

Date of experience: April 3, 2025
New York
2 reviews
0 helpful votes
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Never again
June 19, 2025

- no reply to request for customer service - item smelled odd - $14.99 return fee AND UPS charged $2 for tape I'm in the market for a few bags and will go elsewhere to buy

Date of experience: June 9, 2025
South Carolina
1 review
0 helpful votes
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Dior purse
June 19, 2025

Purse arrived quickly and was exactly as described. Will order again from you all

Date of experience: June 9, 2025
Tennessee
1 review
0 helpful votes
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Purses are great
June 19, 2025
Updated review

I have purchased several brand name purses and a wallet from fashiophile. Everything came in great condition and packaged well. Will buy again.

Date of experience: June 14, 2025

Ive been happy with fashionphile so far
June 18, 2025
Previous review

Ive been happy with fashionphile so far

Date of experience: June 7, 2025