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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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41,329 reviews

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Canada
1 review
0 helpful votes
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Good
January 25, 2024

Good experience but had to put the order through 3 times because it kept getting cancelled and it's very difficult to get help.

Date of experience: January 25, 2024
Florida
1 review
0 helpful votes
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Beautiful Bag
January 25, 2024

The bag I purchased is even prettier in person. The description was spot on.

Date of experience: January 25, 2024
Florida
1 review
0 helpful votes
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LV Croisette
January 25, 2024
Updated review

Some scratches I didn't expect. Other than that the bag is beautiful

Date of experience: January 25, 2024

So far so good
January 12, 2024
Previous review

So far so good

Date of experience: January 12, 2024
Canada
1 review
0 helpful votes
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Great
January 24, 2024

Shipping was incredibly fast. Was not disappointed. Bag is beautiful.

Date of experience: January 24, 2024
North Carolina
1 review
0 helpful votes
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Like new
January 24, 2024

Beautiful, looks and smells brand new. I been have been looking at this bag in the Louis Vuitton store for months and was pleasantly surprised when I found it on Fashionphile in very good condition at a reasonable price. I saved a few hundred dollars.

Date of experience: January 24, 2024
Ohio
1 review
0 helpful votes
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Easy & Thorough
January 24, 2024

The bag came as described, on time, and in the expected conditions.

Date of experience: January 24, 2024
Georgia
1 review
0 helpful votes
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LV: Favorite MM bag
January 24, 2024

Love my bag! Great customer service with fashionphile.

Date of experience: January 24, 2024
Massachusetts
1 review
0 helpful votes
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First purchase - very happy!
January 24, 2024

I was nervous to make an online purchase for a handbag but could not have been happier with my YSL bag. Fast shipping, the bag is in perfect condition and it's a color that is discontinued that I love

Date of experience: January 24, 2024
New York
1 review
0 helpful votes
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Lv neverfull damier ebene
January 23, 2024
Updated review

Great customer service and love the layaway program!
It gives us the opportunity to have a luxury item without the hassle of spending a lot more money or getting to use CC

Date of experience: January 23, 2024

App does not work to make final payment of reserve...
January 2, 2024
Previous review

App does not work to make final payment of reserve items. We cannot change shipping address and have to call and wait over 20 minutes on the phone

Date of experience: December 26, 2023
Massachusetts
1 review
0 helpful votes
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Perfect 👍
January 22, 2024

I liked overall smooth process choosing product and purchasing it. Delivery was also very swift which was very satisfying especially when you're keen to see the item condition.

Date of experience: January 21, 2024
Minnesota
1 review
0 helpful votes
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I sold a bag to you which was easy and quick. And what I've purchased was shipped quickly!

Date of experience: January 21, 2024
Virginia
1 review
0 helpful votes
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Love my new purse!
January 21, 2024

It was so easy to find the purse that I wanted that was gently used. I received the purse within a week. It was packaged neatly and matched the item description. I can't wait to use my new purse!

Date of experience: January 21, 2024
Massachusetts
1 review
0 helpful votes
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Ring came in great condition!
January 21, 2024

My ring that i ordered came in amazing condition :) I love it!

Date of experience: January 21, 2024
Michigan
1 review
0 helpful votes
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Great experience!
January 21, 2024

The Louis Vuitton bag arrived as described. I was very pleased with the Cruiser 40 condition.

Date of experience: January 20, 2024
Arizona
1 review
0 helpful votes
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Awesome experience as always
January 20, 2024

Bag was in even better condition than described. Plus we got an extra discount so we could not be happier and shipping was crazy fast. Thank you!

Date of experience: January 20, 2024
Canada
1 review
0 helpful votes
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Complete details in site. The photos posted on the site are clear, all the wear and creases shown on the bag are accurate and no flaws were hidden. The bag was in very good condition and there was enough update on the shipping.

Date of experience: January 20, 2024
Connecticut
1 review
0 helpful votes
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Very little communication regarding shipping, no mention of adult signature required, no updates as to exactly when delivery would take place. Many other online shopping I have used have provided up to the minute delivery info. UPS took over 4 days to redeliver package with no solid updates.

Date of experience: January 19, 2024
Aruba
1 review
0 helpful votes
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Gucci purse
January 19, 2024

Competitive pricing, excellent co diction, great variety

Date of experience: January 18, 2024
New Jersey
4 reviews
20 helpful votes
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Prior to making my purchase, I requested an additional pic, which was provided promptly. As I made my online purchase over a long weekend, shipment took a few days, but once my item shipped it was received within 2 days time. Unfortunately, I did up returning it, as I decided the bag wasn't to my taste - the size was smaller than depicted, so the pics of the bag being modeled were a tad inaccurate, which I've reflected in the amount of stars I've awarded. The condition of the bag was just as pictured and came with everything in the description. The bag was carefully packed in the shipping parcel, and included confetti and a small branded gift. Signature was required upon delivery to ensure a safe delivery. I would definiely shop with Fashionphile again. I completely trust the authenticity of their merchandise and can expect excellent customer service.

Date of experience: January 18, 2024
Texas
1 review
0 helpful votes
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Gucci
January 18, 2024

Love my bag! It was perfect! I'll be buying more again!

Date of experience: January 18, 2024