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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
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The bag I purchased is even prettier in person. The description was spot on.
Some scratches I didn't expect. Other than that the bag is beautiful
Beautiful, looks and smells brand new. I been have been looking at this bag in the Louis Vuitton store for months and was pleasantly surprised when I found it on Fashionphile in very good condition at a reasonable price. I saved a few hundred dollars.
I was nervous to make an online purchase for a handbag but could not have been happier with my YSL bag. Fast shipping, the bag is in perfect condition and it's a color that is discontinued that I love
Great customer service and love the layaway program!
It gives us the opportunity to have a luxury item without the hassle of spending a lot more money or getting to use CC
App does not work to make final payment of reserve items. We cannot change shipping address and have to call and wait over 20 minutes on the phone
I liked overall smooth process choosing product and purchasing it. Delivery was also very swift which was very satisfying especially when you're keen to see the item condition.
I sold a bag to you which was easy and quick. And what I've purchased was shipped quickly!
It was so easy to find the purse that I wanted that was gently used. I received the purse within a week. It was packaged neatly and matched the item description. I can't wait to use my new purse!
My ring that i ordered came in amazing condition :) I love it!
The Louis Vuitton bag arrived as described. I was very pleased with the Cruiser 40 condition.
Bag was in even better condition than described. Plus we got an extra discount so we could not be happier and shipping was crazy fast. Thank you!
Complete details in site. The photos posted on the site are clear, all the wear and creases shown on the bag are accurate and no flaws were hidden. The bag was in very good condition and there was enough update on the shipping.
Very little communication regarding shipping, no mention of adult signature required, no updates as to exactly when delivery would take place. Many other online shopping I have used have provided up to the minute delivery info. UPS took over 4 days to redeliver package with no solid updates.
Prior to making my purchase, I requested an additional pic, which was provided promptly. As I made my online purchase over a long weekend, shipment took a few days, but once my item shipped it was received within 2 days time. Unfortunately, I did up returning it, as I decided the bag wasn't to my taste - the size was smaller than depicted, so the pics of the bag being modeled were a tad inaccurate, which I've reflected in the amount of stars I've awarded. The condition of the bag was just as pictured and came with everything in the description. The bag was carefully packed in the shipping parcel, and included confetti and a small branded gift. Signature was required upon delivery to ensure a safe delivery. I would definiely shop with Fashionphile again. I completely trust the authenticity of their merchandise and can expect excellent customer service.
Love my bag! It was perfect! I'll be buying more again!
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

