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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
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I always have a great experience when ordering from fashionphile it's just this particular order the glasses were a lot smaller then what I expected
One of my unicorn bags. Great condition, item description was spot on. Love FASHIONPHILE & will definitely shop for all my preloved bags here. Shipping fast.
My recent order from Fashionphile arrived in a disappointing state. The package had been opened and clumsily retaped, with the item carelessly tossed into a box too large for it. It was evident that whoever packed it lacked attention to detail. I've ordered multiple items from Fashionphile with exceptional care put in to the packaging, so the way this items arrived is by far subpar.
Pretty happy with purchasing experience overall, shipped out and arrived quick and got exactly what I ordered as described.
I haven't ordered for a few years. It used to be free return but now there's a charge and the price is not so much of a deal like it used to be.
The interface of the website is easy to navigate and all the photos/pictures of the bags were very detailed. As I lived overseas, I opted for UPS international shipping and the shipping fees were very affordable. A lot of effort has gone into the packaging as well, because I received my bag in a huge box that was properly cushioned on the inside and tightly secured on the outside with pilfer proof tape.
I found my item online, purchased it, and it was received exactly how it was described.
The delivery was fast, well packaging. The item was in excellent condition. I love it.
The item received was NOT as described. The corners were in poor condition
My shoes and bag were in pristine condition. Packed extremely well I love this site
I found my item easily, purchased it, and it arrived on the date expected. The item was in the condition as described. You cannot ask for better than that.
Easy to shop for, fast shipping, and a good deal on a Louis Vuitton handbag!
I received my bag in wonderful condition. Packaged perfectly and any of the "flaws" described in the listing are pretty much invisible when staring at the bag. I am beyond thrilled with the entire process.
Beautiful bag for my mom, it was better than expected and showed up on time. Great transaction
Always always always read the item description and especially the "comes with" section! Once, I bought an item without reading and just relying on the pictures, (I guess the staff was too lazy to take different pictures, and was re-using the same pictures of the same items). The pictures of the item I bought clearly showed the luggage tag, but the "comes with" section didn't say anything. So I tried to contact customer service but it was like emailing a "wall"… leant my lesson! :(
Fantastic from start to finish! My shoes were even more beautiful than described.
I have shopped with them many times. Their Client Services are great and so are their Personal Shoppers. The only aspect I dislike is that they only use UPS for shipping. UPS is the most troublesome for international shipping.
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

