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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,329 reviews

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California
1 review
0 helpful votes
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Worked out great!
April 8, 2024

Paid. Shipped. Delivered. Fast. No issues.
Thanks.

Date of experience: March 29, 2024
California
1 review
0 helpful votes
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Always always always read the item description and especially the "comes with" section! Once, I bought an item without reading and just relying on the pictures, (I guess the staff was too lazy to take different pictures, and was re-using the same pictures of the same items). The pictures of the item I bought clearly showed the luggage tag, but the "comes with" section didn't say anything. So I tried to contact customer service but it was like emailing a "wall"… leant my lesson! :(

Date of experience: March 28, 2024
Virginia
1 review
0 helpful votes
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Gorgeous Shoes
April 8, 2024

Fantastic from start to finish! My shoes were even more beautiful than described.

Date of experience: March 28, 2024
Canada
1 review
0 helpful votes
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Great service
April 8, 2024
Updated review

I have shopped with them many times. Their Client Services are great and so are their Personal Shoppers. The only aspect I dislike is that they only use UPS for shipping. UPS is the most troublesome for international shipping.

Date of experience: March 28, 2024

Very easy to use website
December 28, 2021
Previous review

Very easy to use website

Date of experience: December 28, 2021
Oregon
1 review
0 helpful votes
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Fast shipping, great product
April 7, 2024

The items purchased matched the description online

Date of experience: March 28, 2024
Michigan
1 review
0 helpful votes
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Enjoyed My Experience!
April 7, 2024
Updated review

Viewing was easy. Ordering was easy. Communication was clear and frequent. There were no surprises or hitches for delivery.

Date of experience: March 28, 2024

You always have what I want
November 20, 2023
Previous review

You always have what I want

Date of experience: November 20, 2023
Tennessee
1 review
0 helpful votes
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Amazing purchase
April 7, 2024

Bag was received on time and as described! I'm very satisfied with my purchase.

Date of experience: March 28, 2024
New York
1 review
0 helpful votes
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Better than described
April 7, 2024

The bag is beautiful and almost flawless. It really is better than the description.

Date of experience: March 28, 2024
New York
3 reviews
8 helpful votes
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Great
April 7, 2024

I love my bag. Pristine. Great price.
But, when spending so much money on a bag second day shipping should be complimentary.

Date of experience: March 28, 2024
Canada
1 review
0 helpful votes
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Overcharged
April 7, 2024

You can't list something for higher than the retail price. That is wrong. Do better. The original price of this bag is $990 CAD and you charged me $1,055 + $70 shipping. For a USED bag. I will never recommend this site to anyone.

Date of experience: March 28, 2024
Hawaii
1 review
0 helpful votes
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Beautiful Vintage LV Bag
April 7, 2024

I was going to return it but when I received the bag, I felt in love with it. It described as "Very Good" but it is actually in almost New condition. The original craftsmanship from LV is the best! I am very happy!

Date of experience: March 27, 2024
Florida
1 review
0 helpful votes
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My Chanel sunglasses were as described, with the box and case. My optician fixed the loose stems and sent them off for my prescription lens to be placed in. This is my second purchase with Fashionphile. The only complaint that I would have is I wish the return policy started at the day of delivery instead of when the item shipped. It arrived on time but it took 8 days.

Date of experience: March 27, 2024
California
1 review
0 helpful votes
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Fabulous!
April 7, 2024
Updated review

I absolutely love Fashionphile. They provide amazing quality bags at affordable prices. I am obsessed with designer bags but don't want to pay full price. I just received my Louis Vuitton Kiragami clutch and it's even more stunning in person. Shipping was fast and it came beautifully packaged. Fashionphile is a company I trust and I will absolutely be buying from them again!

Date of experience: March 27, 2024

Great selection and prices!
February 7, 2022
Previous review

Great selection and prices!

Date of experience: February 7, 2022
Washington
1 review
0 helpful votes
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Perfect
April 7, 2024

Fantastic trusted website that I use over and over again. I love that their description is spot on for every piece I have ordered and sometimes even better than expected. I would highly recommend them. The one downside is it's very rare to see them having sales.

Date of experience: March 27, 2024
Georgia
1 review
0 helpful votes
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Burberry tote
April 7, 2024

I purchased a Burberry small tote and it arrived less than a week. The product descriptions are accurate. The tote is in even better than excellent condition and exceeded my expectations. Love this purchase!

Date of experience: March 27, 2024
Missouri
1 review
0 helpful votes
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Very happy with my purchase, I will shop here again in the future.

Date of experience: March 27, 2024
Georgia
1 review
0 helpful votes
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Good condition
April 6, 2024

I don't think this handbag was in very good condition, there are quite a bit of scratches visible. Also, the strap does not look like the photo, but perhaps it was in the fine print.

Date of experience: March 27, 2024
California
1 review
0 helpful votes
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Fast shipping, easy transaction! I've been looking for this bag for quite some time, so happy to have it now.

Date of experience: March 27, 2024
Canada
2 reviews
2 helpful votes
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Really nice!
April 6, 2024

Good product, as shown good product, as shown good product, as shown

Date of experience: March 27, 2024
California
2 reviews
0 helpful votes
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Loved The Shoes
April 6, 2024
Updated review

Ordering was quick and easy. Product came quickly.

Date of experience: March 27, 2024

Went quickly
April 24, 2023
Previous review

Went quickly

Date of experience: April 23, 2023