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business logo of FASHIONPHILE

FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,329 reviews

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Nevada
1 review
0 helpful votes
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Accurate and easy
April 24, 2024

The item received was exactly as described, and came in a timely manner.

Date of experience: April 14, 2024
Maryland
1 review
0 helpful votes
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Love Fashionphile
April 24, 2024

Great selection. Easy to work with. They keep me up to date with orders.

Date of experience: April 14, 2024
Georgia
1 review
0 helpful votes
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This is my 3rd time making a purchase with Fashionphile. Related to this specific purchase (Pebbled Calfskin Soho Chain Backpack Black), I rate the overall experience as 5 stars. I would give an average rating for all three purchases of 4 stars. This is mainly due to one of the handbags looking much older and worn than the pictures (had to be returned). The return process was explained very well with clear instructions. I received a refund within 5 business days of delivery confirmation.

Overall, the detailed descriptions, condition label, and pictures are - for the must part - accurate when compared to the actual product in person. I would definitely recommend Fashionphile and plan to make future purchases.

I haven't used their buyback program yet, but I will write a review for that process as well.

Date of experience: April 14, 2024
Missouri
1 review
0 helpful votes
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My experience is always amazing. I appreciate that this site sells authentic design goods and takes the worry out of purchasing something you love.

Date of experience: April 14, 2024
Massachusetts
1 review
0 helpful votes
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Been searching for this bag
April 24, 2024

Excited about my purchase. I've wanted it for so long.

Date of experience: April 13, 2024
North Carolina
1 review
0 helpful votes
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Great condition
April 24, 2024

My pm agenda looks great and i couldn't be more satisfied. The item came with so much care the packaging was immaculate.

Date of experience: April 13, 2024
Pennsylvania
1 review
0 helpful votes
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Great Experience!
April 23, 2024

It's my first time purchasing on here, and I can confidently say I'll do it again. Product in excellent condition, timely delivery!

Date of experience: April 13, 2024
Puerto Rico
1 review
0 helpful votes
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Fabulous service!
April 23, 2024

I purchased a purse and requested it be sent to me asap because I was leaving for a trip in 3 days. The purse was expedited perfectly and arrived in time. It was in perfect condition. Highly recommend Fashionphile!

Date of experience: April 13, 2024
New York
1 review
0 helpful votes
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Gorgeous bag!
April 23, 2024
Updated review

I celebrated my 26th birthday and I wanted to get myself a gift, enter Fashionphile!

Date of experience: April 13, 2024

Love
February 22, 2024
Previous review

What an easy experience I love fashionphile so chic

Date of experience: February 22, 2024
Georgia
1 review
0 helpful votes
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1.st class experience
April 23, 2024

I have purchased and sold with FASHIONPHILE since their beginnings and have always had nothing less than exceptional service. The products are authentic and as described and pictured.

Date of experience: April 13, 2024
Ohio
1 review
0 helpful votes
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Love my bag!
April 23, 2024

Love my Gucci bag. Exactly as imagined and described.

Date of experience: April 13, 2024
AE
1 review
0 helpful votes
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So pleased with my purchase!
April 23, 2024

Great website to browse and shop, easy checkout and seamless international delivery experience. Bag arrived 4 days earlier than expected and I am so happy! My first time buying second hand item and the whole experience exceeded my expectations:-)

Date of experience: April 13, 2024
Nevada
2 reviews
1 helpful vote
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FASHIONPHILE makes it almost too easy
April 23, 2024
Updated review

Ok, so there's a lot. The best things are, the quality selection with detailed photos and condition level, quick and secure shipping, and ease of getting results contacting customer service. A bonus is your item arrives in a sturdy intact box. (unlike others who ship flimsy and is usually damaged with your white LV bag inside) Your item is in thick dust bag wrapped in packing paper. And confetti. Nice.

Date of experience: April 12, 2024

Hope they fit
June 12, 2023
Previous review

Hope they fit

Date of experience: June 11, 2023
California
1 review
0 helpful votes
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Amazing
April 22, 2024

Everything was amazing and better than I expected, from personal shopper to shipping and receiving. So happy with my purchase, it's so much more than I expected.

Date of experience: April 12, 2024
Maryland
1 review
0 helpful votes
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Glad with my purchase
April 22, 2024

The item 100% matches to the listing description and condition. I'm very glad I made my purchase at Fashionphile after compared the same item on few other similar online shops.

Date of experience: April 12, 2024
Arizona
1 review
0 helpful votes
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Exactly like described
April 22, 2024

Love the purchase. Looked exactly like described and I am so happy with this purchase.

Date of experience: April 12, 2024
Arizona
1 review
0 helpful votes
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Great value
April 22, 2024

Cheapest price for the item I needed. Great quality and packaged very well. A+

Date of experience: April 12, 2024
Michigan
1 review
0 helpful votes
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Very pleased with purchase
April 22, 2024

They had what I wanted in stock shipped quickly arrived on time. Great overall experience.

Date of experience: April 12, 2024
District of Columbia
1 review
0 helpful votes
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Flawless Purchase
April 22, 2024
Updated review

Called Fashionphile at Neiman Marcus in King of Prussia, PA. Purchased my new Hermes Bracelet with the help of Nabriah! She's very knowledgeable about all the brands, knows the buying and selling trends and always has great advice and tips. Always so pleasant and helpful. Makes my experience so much fun, buying or selling!

Date of experience: April 12, 2024

Always Pleased
September 21, 2023
Previous review

Reserving my item was fast and easy. Received it with no problems via UPS and on time. Fashionphile never disappoints!

Date of experience: September 21, 2023
Nevada
1 review
0 helpful votes
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Awesome!
April 22, 2024

Love it and easy shopping. Good deals good items! Good payment terms

Date of experience: April 12, 2024