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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Such a relief to be able to actually call & get an actual person for any issue. This alone gives me confidence to continue shopping here, as I had 1 previous order w/ an issue & it was handled very nicely by the customer service reps I spoke with.
I have been a customer for some time now and I have been very pleased with each and every purchase. I was worried this time due to the fact the package was left my porch and the tape was very comprised. I took photos before and opened it. I was happy to see everything inside was perfect, though I'm pretty sure someone was going to steal the bag and probably was about to be caught so they stopped.
I have purchased numerous items from FASHIONPHILE and have been very happy with all of them. I have had nothing but exemplary customer service whenever I have reached out to them with questions or advice. I have experience with comparable merchandisers in the luxury goods market but none of them driver quite like FASHIONPHILE and I have to say that I trust their expertise above all!
Great options, good quality, sales, good conditions
Great and easy with awesome filters
Easy deal, fast shipping and very happy with the purse we received. It's just as described and we are thrilled.
Awesome experience. I'm happy with my purchase. I've been a long time customer and have very little complaints.
Everything was easy and affordable. Delivery on time.
Repeat customer. As always, super easy to purchase & receive
Andrea was my SA at Scottsdale Fashion square. She was beyond helpful. I didn't like my first LV Monogram Melie bag she helped me pick out a different LV Melie & had it shipped to me by UPS overnight. My Louis Buitton bag is is. EXCELLENT condition. It looks brand new. I'm super excited to style it‼
I received my JLC without any issues. The watch works well and looks almost brand new, except for the naturally worn strap. I just wish the watch had come in a better box, but otherwise, it was a great experience.
Im so incredibly happy with my Fashionphile experience! Not only was i able to get a brand new bag at a great rate, but i was able to receive it in 2 days, just in time for my Eid holiday!
I wandered into The Fashionphile, Carlsbad boutique, and had the great fortune to meet Sam. His enthusiasm for lovely and unique bags rivaled my own. It was such a pleasure working with different team members from Fashionphile, it was just as fun as my newest bag acquisition. Also, big shout out to Brandon, the manager, wonderfully knowledgeable and professional.
The bag is so perfect as described.I love it so much
Shipping is not accurate at all! I paid for overnight and got it a week later
Love the quality and the fact that they usually include authentic boxes and pouches.
Another perfect experience with fashionphile. I love my new glasses so much. They are just as advertised and I am obsessed. Thank you a million times over.
The service is good, the product was sent and delivered on time. The product corresponds to its description. I recommend this store! I'll shop around here more than once.
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

