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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,329 reviews

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New York
1 review
0 helpful votes
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Excellent customer service
April 22, 2024

Such a relief to be able to actually call & get an actual person for any issue. This alone gives me confidence to continue shopping here, as I had 1 previous order w/ an issue & it was handled very nicely by the customer service reps I spoke with.

Date of experience: April 12, 2024
Tennessee
2 reviews
0 helpful votes
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Absolutely lovely
April 22, 2024
Updated review

I have been a customer for some time now and I have been very pleased with each and every purchase. I was worried this time due to the fact the package was left my porch and the tape was very comprised. I took photos before and opened it. I was happy to see everything inside was perfect, though I'm pretty sure someone was going to steal the bag and probably was about to be caught so they stopped.

Date of experience: April 12, 2024

Love the lay a way!
April 29, 2021
Previous review

Love the lay a way!

Date of experience: April 29, 2021
Puerto Rico
1 review
0 helpful votes
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Great
April 22, 2024

I love my new bag and the shipping was so fast! I highly recommend this site.

Date of experience: April 12, 2024
Texas
1 review
0 helpful votes
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Very pleased!
April 22, 2024

I have purchased numerous items from FASHIONPHILE and have been very happy with all of them. I have had nothing but exemplary customer service whenever I have reached out to them with questions or advice. I have experience with comparable merchandisers in the luxury goods market but none of them driver quite like FASHIONPHILE and I have to say that I trust their expertise above all!

Date of experience: April 12, 2024
Florida
2 reviews
0 helpful votes
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Surprised
April 22, 2024

Delivery was great... product was more than expected... Excellent condition Perfect!

Date of experience: April 12, 2024
New York
1 review
0 helpful votes
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Awesome
April 22, 2024
Updated review

Great options, good quality, sales, good conditions

Date of experience: April 11, 2024

Great and easy with awesome filters
November 12, 2021
Previous review

Great and easy with awesome filters

Date of experience: November 11, 2021
Florida
1 review
0 helpful votes
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Great find, great condition.
April 21, 2024

Easy deal, fast shipping and very happy with the purse we received. It's just as described and we are thrilled.

Date of experience: April 11, 2024
New York
1 review
0 helpful votes
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Van Cleef & Arpels vintage necklace
April 21, 2024
Updated review

Awesome experience. I'm happy with my purchase. I've been a long time customer and have very little complaints.

Date of experience: April 11, 2024

Love FASHIONPHILE
September 12, 2021
Previous review

Love FASHIONPHILE. Great pieces and good prices.

Date of experience: September 11, 2021
Texas
2 reviews
1 helpful vote
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Value for purchase
April 21, 2024

Everything was easy and affordable. Delivery on time.

Date of experience: April 11, 2024
Florida
1 review
0 helpful votes
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Always a smooth transaction
April 21, 2024

Repeat customer. As always, super easy to purchase & receive

Date of experience: April 11, 2024
Arizona
1 review
0 helpful votes
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Perfect Pirse‼
April 21, 2024

Andrea was my SA at Scottsdale Fashion square. She was beyond helpful. I didn't like my first LV Monogram Melie bag she helped me pick out a different LV Melie & had it shipped to me by UPS overnight. My Louis Buitton bag is is. EXCELLENT condition. It looks brand new. I'm super excited to style it‼

Date of experience: April 11, 2024
Minnesota
2 reviews
0 helpful votes
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Nice watch, nice experience
April 21, 2024

I received my JLC without any issues. The watch works well and looks almost brand new, except for the naturally worn strap. I just wish the watch had come in a better box, but otherwise, it was a great experience.

Date of experience: April 11, 2024
California
1 review
0 helpful votes
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Best Recommerce experience
April 21, 2024

Im so incredibly happy with my Fashionphile experience! Not only was i able to get a brand new bag at a great rate, but i was able to receive it in 2 days, just in time for my Eid holiday!

Date of experience: April 11, 2024
California
1 review
0 helpful votes
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Most fun shopping ever!
April 21, 2024

I wandered into The Fashionphile, Carlsbad boutique, and had the great fortune to meet Sam. His enthusiasm for lovely and unique bags rivaled my own. It was such a pleasure working with different team members from Fashionphile, it was just as fun as my newest bag acquisition. Also, big shout out to Brandon, the manager, wonderfully knowledgeable and professional.

Date of experience: April 11, 2024
California
1 review
0 helpful votes
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Good service
April 21, 2024

The bag is so perfect as described.I love it so much

Date of experience: April 11, 2024
Mexico
1 review
0 helpful votes
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Excellent service and seller
April 21, 2024

Product as described and fast shipping
Will buy again

Date of experience: April 11, 2024
Maine
1 review
0 helpful votes
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Shipping is not accurate at all! I paid for overnight and got it a week later

Date of experience: April 11, 2024
Maryland
1 review
0 helpful votes
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Favorite Site
April 21, 2024

Love the quality and the fact that they usually include authentic boxes and pouches.

Date of experience: April 11, 2024
New Mexico
1 review
0 helpful votes
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Perfect as always
April 21, 2024

Another perfect experience with fashionphile. I love my new glasses so much. They are just as advertised and I am obsessed. Thank you a million times over.

Date of experience: April 11, 2024
Bulgaria
4 reviews
0 helpful votes
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The service is good
April 23, 2024

The service is good, the product was sent and delivered on time. The product corresponds to its description. I recommend this store! I'll shop around here more than once.

Date of experience: April 11, 2024