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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very smooth experience no issues at all. The bag was better than I expected, I'm impressed!
My necklace that I spent 650$ on is fake. I'm hoping I can get a refund or something.
Purchased a Hermes Kelly purse which was rated "Excellent". It lived up to the rating — if anything they under graded it.
The site is easy to use. Wife cut the tags already so we cannot return them. They also looked kinda dirty. If they were cleaned and polished that would have been fine for the price. I have to go out of pocket and buy polish
FAST AND EASY! I wish that they could help Canadians by putting the cost of zero on the courier packages I ended up paying an additional 300 dollars for my package. Although the item was Nothing short of amazing! I don't know if I would order again due to this extra high cost
From start to finish was seamless. I felt like I could safely make a large purchase since there was a refund policy in place. The images were identical to my item and the condition was correct! I am so happy and impressed. Fashionphile has captured my attention and I've been spreading the word! This company does circles around other pre-owned luxury businesses. I couldn't be happier.
Love Fashionphile. I'll never get off Ban-Island with the great inventory found on this site. 💕
So easy and super fast delivery. I was impressed with packaging and i really like the structure of the app.
Absolutely fantastic!, I had a concern about a coupon and I contacted customer service and they upgraded my shipping so that I could my find faster to make up for not being eligible to use the coupon that I was concerned with.
The bag had 3 holes on the side of it. Never mentioned in the description nor were any there any pictures of them. I would have never purchased it, had I known about this. This is the 2nd time a bag is rated in good condition and it has holes in it. What a shame!
Very easy to work with. My 2 bags arrived and they looked brand new. Super excited. Cute packaging too
Request that you use the tamper tape on all corners looks as though the carrier is trying to open the box on the edge where no tape is located.
UPS was a mess. Responded quickly and was willing to work out their mess ups.
The bag looks fantastic, the condition should have read "great" instead of "good!" It is in pristine condition and the price was outstanding.
I was happy with the purchase. Shipping was incredibly fast. Product as described and well packed.
I had never even heard of this site before finding an item I've been looking for, for some time now. So I was a little skeptic but made the purchase anyways. Boy was I surprised. Thrilled with my purchase and Fashionphile. Will definitely shop here again.
Amazing! In great condition and I'm really satisfied with my purchase! I've always wanted a Chanel bag and this fell in my lap at such a good price, in pretty much brand new condition! Thank you
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

