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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,329 reviews

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California
1 review
0 helpful votes
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Very smooth experience no issues at all. The bag was better than I expected, I'm impressed!

Date of experience: April 17, 2024
Missouri
1 review
0 helpful votes
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My necklace that I spent 650$ on is fake. I'm hoping I can get a refund or something.

Date of experience: April 17, 2024
Florida
1 review
0 helpful votes
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New bag
April 27, 2024

I love my new bag so much. Arrived very quickly and exactly as described

Date of experience: April 17, 2024
California
2 reviews
0 helpful votes
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Exactly as Advertised
April 27, 2024

Purchased a Hermes Kelly purse which was rated "Excellent". It lived up to the rating — if anything they under graded it.

Date of experience: April 17, 2024
Illinois
1 review
0 helpful votes
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The site is easy to use. Wife cut the tags already so we cannot return them. They also looked kinda dirty. If they were cleaned and polished that would have been fine for the price. I have to go out of pocket and buy polish

Date of experience: April 17, 2024
Canada
1 review
0 helpful votes
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Good except for the duties and taxes
April 27, 2024
Updated review

FAST AND EASY! I wish that they could help Canadians by putting the cost of zero on the courier packages I ended up paying an additional 300 dollars for my package. Although the item was Nothing short of amazing! I don't know if I would order again due to this extra high cost

Date of experience: April 17, 2024

FAST AND EASY
March 27, 2024
Previous review

FAST AND EASY

Date of experience: March 17, 2024
New York
1 review
0 helpful votes
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First Time!
April 27, 2024

From start to finish was seamless. I felt like I could safely make a large purchase since there was a refund policy in place. The images were identical to my item and the condition was correct! I am so happy and impressed. Fashionphile has captured my attention and I've been spreading the word! This company does circles around other pre-owned luxury businesses. I couldn't be happier.

Date of experience: April 17, 2024
Georgia
1 review
0 helpful votes
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Damier Ebene Marias 36 Bucket Bag
April 27, 2024

Love Fashionphile. I'll never get off Ban-Island with the great inventory found on this site. 💕

Date of experience: April 17, 2024
New York
1 review
0 helpful votes
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Beautiful bag
April 27, 2024

So easy and super fast delivery. I was impressed with packaging and i really like the structure of the app.

Date of experience: April 17, 2024
New Jersey
1 review
0 helpful votes
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They did it again!
April 27, 2024
Updated review

Absolutely fantastic!, I had a concern about a coupon and I contacted customer service and they upgraded my shipping so that I could my find faster to make up for not being eligible to use the coupon that I was concerned with.

Date of experience: April 16, 2024

Always a great experience!
December 24, 2023
Previous review

Always a great experience!

Date of experience: December 24, 2023
Canada
1 review
0 helpful votes
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Awesome
April 27, 2024

Fast and efficient service
Tracking info was accurate

Date of experience: April 16, 2024
Florida
1 review
0 helpful votes
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The bag had 3 holes on the side of it. Never mentioned in the description nor were any there any pictures of them. I would have never purchased it, had I known about this. This is the 2nd time a bag is rated in good condition and it has holes in it. What a shame!

Date of experience: April 16, 2024
Indiana
1 review
0 helpful votes
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Excited Bag Lady
April 27, 2024

Very easy to work with. My 2 bags arrived and they looked brand new. Super excited. Cute packaging too

Date of experience: April 16, 2024
Virginia
1 review
0 helpful votes
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Shipping
April 26, 2024

Request that you use the tamper tape on all corners looks as though the carrier is trying to open the box on the edge where no tape is located.

Date of experience: April 16, 2024
Connecticut
1 review
0 helpful votes
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Great customer service
April 26, 2024

UPS was a mess. Responded quickly and was willing to work out their mess ups.

Date of experience: April 16, 2024
Michigan
1 review
0 helpful votes
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Perfect Condition!
April 26, 2024

The bag looks fantastic, the condition should have read "great" instead of "good!" It is in pristine condition and the price was outstanding.

Date of experience: April 16, 2024
Hong Kong
1 review
0 helpful votes
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Excellent purchase experience
April 26, 2024
Updated review

I was happy with the purchase. Shipping was incredibly fast. Product as described and well packed.

Date of experience: April 16, 2024

User friendly
May 23, 2021
Previous review

User friendly

Date of experience: May 23, 2021
District of Columbia
1 review
0 helpful votes
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First Timer
April 26, 2024

I had never even heard of this site before finding an item I've been looking for, for some time now. So I was a little skeptic but made the purchase anyways. Boy was I surprised. Thrilled with my purchase and Fashionphile. Will definitely shop here again.

Date of experience: April 16, 2024
California
1 review
0 helpful votes
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AMAZING
April 26, 2024

Amazing! In great condition and I'm really satisfied with my purchase! I've always wanted a Chanel bag and this fell in my lap at such a good price, in pretty much brand new condition! Thank you

Date of experience: April 15, 2024
Ohio
1 review
0 helpful votes
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Dior
April 24, 2024

Hi good experience. The purse however came without the belt

Date of experience: April 14, 2024