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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
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I'm a faithful customer and love love everything you sale! Description is always so accurate
I've been shopping with Fashion Pile for the past few years, great quality products and prices are reasonable and affordable.
I've purchased several bags from fashionphile and I have never been disappointed. Each item comes in the promised condition, shipping is fast and they are always available to help if I need assistance.
Siempre quedo satisfecha con mis compras. Me encanto mi bolsa
Siempre k he encargado bolsas con Fashionphile he tenido muy buenas experiencias las bolsas siempre llegan mucho mejor de como las espero. Parecen nuevas.100% recomendable. Gracias
I would have given Fashionphile a 5 star but the item I received did not look exactly like the pictures online. The Louboutin had a lot of sticky residue and lint under it. Luckily I was able to watch a YT video and figure out how to clean it.
My bag was beautiful, it was priced properly. Shipping was free. It came in five days. Packaged beautifully no complaints.
It would be nice to have free returns. I have reduced my shopping since shipping isn't free and I am worried what if it's not what I've expected it to be. Before it was easy to shop for a bag.
Hermès Videpoches bag listed color as Trench. I received the bag and tag says Etoupe, it is neither. I sent photos of the bag next to items in Trench and Etoupe that clearly show the difference and Fashionphile just ignored me.
Prior to purchasing an item I specifically called to make sure there were no odors within the bag. The representative said she detected a suede leather smell inside. Okay great, ordered the bag. It does not smell that of suede, it literally smells like smoke, like a cigarette smoke odor. Customer service was not helpful when notified.
Great selection of bags and efficient & clear layaway options. My bag shipped as soon as I paid the balance. I received a beautiful bag in just the condition described!
Very easy to shop and the product was in a pristine condition
The purchasing part was easy, the item in great condition, even better than expected. The shipping was a bit long though
Ordering was as expected and standard.
Received order as described.
No surprises along the way.
Main critique would be to have more specific details regarding the condition of the product as well as more detailed photos
I have made purchases and I have sold some bags thru Fashionphile. Highly recommend!
I love the product, but it didn't come without a hiccup and an adjustment.
First, let me say, this is my second purchase from FASHIONPHILE. With this one, the staff took too long to ship from the time of day and day (early week) I ordered it. I received several shipping dates beginning with the day after I purchased it. I live in a region close enough for a next day delivery, which was why FASHIONPHILE initial gave the next day as the delivery day. Something strange happened when my order was prepared and label printed, and that didn't happen.
Either way, I received it three days later. That doesn't appear to be problematic on the surface. However, I was out of town on the actual delivery date (because they changed the date and I'd made plans to be out of town based on my original delivery date. Therefore, I missed the second promised delivery date and had to wait an initial day to receive the product.
My second issue was the product (a Chanel purse) was a different color and description than pictured. The description on the certificate of authenticity was different from what was on the site, too. The purse looked different than what was photographed AND described.
Lucky for me, I love the actual color and style of the purse.
I bought my first Hermes scarf ring impetuously. I saw someone wearing one, and knew I had to have one. Without thinking, I ordered one of these rings from FASHIONPHILE. It was pretty expensive, and I had "Buyer's Remorse, afterward. Before it came, I was determined to return it. However, it arrived safely, and beautifully presented. The ring itself is bright, of good weight, and finished elegantly. The name Hermes is engraved on one of the rings. I decided to keep it.
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

