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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This is my 2nd purchase from Fashionphile. I am again more than satisfied with my purchase. My 1st purchase was an Hermes bag. This 2nd purchase was a CHANEL bag. I greatly enjoy the website/ app. It is easy to use. My package arrived reasonably fast. The packaging was gorgeous! The bag was as described. I have been searching for this pre-loved bag for quite a while. The price was better than expected! I highly trust and recommend Fashionphile.
I love my new watch, however the papers that indicated as being included were not in the shipment. Still waiting to hear back regarding that issue.
I've been giving myself a birthday present from FASHIONPHILE for almost 10 years now. Not going back anytime soon!
The bag is in better condition in person than in pictures. I'm very pleased!
Excellent product, received as promised, description of the bag is exactly what I expected, I will buy again
Not bad. I am not sure about the authenticity of the product
Never thought I could ever afford a Prada bag until I found Fashionphile. Bag is gorgeous, great price, and arrived quickly.
Very happy with my LV crossbody, fast standard shipping, nicely packaged. Very easy to get addicted to shopping at Fashionphile! This is not my first purchase, and won't be my last!
I researched this Gucci bag thoroughly for condition, price, etc. before purchasing. It arrived yesterday and is prettier than I expected. Fashionphile's packaging makes you feel like you're getting a very special item and it arrived very quickly.
Easy to navigate website, excellent description of items, and quick check out process.
Great experience, quality of the bag is exactly how it was described.
I have been purchasing with you for years, and for the most part, I am extremely satisfied. For this particular purchase, I was a bit disappointed that the details lacked a major flaw in the bag. The creases on the bag that were not very visible in the pictures are rather, strong and hard disfiguring the shape of the bag. I think it's important to remember details matter, so a flaw that impacts the shape of a bag should definitely be noted in the items condition.
I've been doing business with Fashionphile for more than a few years. To my surprise, I'm always impressed with the high quality, used items received. This particular order puts me at "purse peace," for now that is—I'll be back soon!
The sale associates at Fashionphile are great. I am indecisive and looked at over15 bags before i picked the right one. Both San Diego and New York location personal shoppers were very patience with me. A huge THANK YOU to Ty at the NYC store for going above and beyond for me!
I love my Balenciaga Hourglass Bag! Thanks A Lot! It was definitely worth the wait. The bag is in good condition and I am excited to wear my new Bag!
This is my second purchase. I'm pleased to say another great one. So happy for a coupon code that helped give me a nice birthday present!
Shipping was quick as well :)
This was my first purchase and most definitely will be my last purchase from Fashionpile. I paid $4505 for a Louis Vuitton bag that smells like someone dumped a bottle of perfume in. Now I have to waste more money to try and remove this awful smell. Company lacks transparency in the items they sell and I refuse to do business again with them. Would not recommend this company to anyone
Images on the website didn't reveal all the scratches / crease. I saw more on the actual bag
I love the wallet I ordered from FASHIONPHILE. My order came in fast and the item was in an excellent conditions.
I received my Chanel Sunglasses in a very timely matter. Very happy
I was quite thrilled when I received my Chanel sunglasses. They were in excellent condition!
My item was described as "very good", but to me it looks excellent! It looks like a brand new purse! And it arrived really fast. I'm in love with the purse and will totally buy from Fashionphile again!
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

