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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
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I purchased a Black Chanel Lambskin Classic Phone Holder on Chain in "Very Good" condition. This is my first designer bag purchase and I could not be happier with what I received. The bag looks like new besides a minor scratch on the bottom. It looks better in person than it did in the photos online.
I was very impressed with my whole experience; my item was in great shape and wrapped nicely and arrived pretty quickly.
I was looking for. A white tote bag and this one is absolutely PERFECT. The condition is exactly as described and it arrived quickly.
So happy I found this item, I got it for my daughter who has the 3 handbags. She was thrilled!
I've ordered from fashionphile for many years now. Not a bad experience at all.
I waited with this bag in my favorites for almost a month, hoping no one would buy it before I decided to take the plunge...and when I finally did, and received the bag...sooo worth it. Packaging was secured, bag was in fabulous condition and I am completely satisfied.
I love shopping at Fashionphile and I'm obsessed with bags! The prices are amazing and I'm so happy with the quality of my new purchase. I always shop with the app and always look out for new items. Can't wait for my next purchase!
Pretty happy with the purchase. Overall it was in good condition. However, there was one area with a little wear on the corner that was not displayed in photos.
I love purchasing from Fashionphile. My items always come better than the condition listed. I have yet to be disappointed. If you're thinking about purchasing, this is your sign to just make the purchase! You won't be disappointed!
Outstanding Customer Service! What a experience! So recommend Fashionphile to anyone!
Just try the reserve serves so let's see how that works. The online customer service however is not very helpful. The live chat is not available even within the operation hours and no follow up response at all.
Great experience! Looking for a last minute item to match a godmother of the bride ad dress and couldn't have found a better item.
First time buying here and I love it … 100% recommended! I got approved within 1 minute!
Always my first choose to buy and sell luxury items
And especially the bags had a lot and it's easy to get what you want.
I used to sell the bags I don't want to and they deposited money also very quickly so it's very convenient APP
I went to see the bag in person. I did like it. But didn't really noticed the smell, moldy in particular.
But, was just thinking that overtime it will go away. Unfortunately, I haven't used the item since I purchased it. It was a while since purchasing it., through Affirm/by payments.
If I can just return this item or exchange it to non smelling item even if I pay more, would be better. But I'm not sure if it's possible. Thank you.
Very happy with my experience, the bag that I bought is in even better condition than how it was described. The packaging and shipping experience was great, too.
As I said, the sale started after my purchase, way before I got my item. I called twice, both people were un apologetic, refused to credit my account. I have purchased several items from fashionfile. This would have gone a long way! Now I won't continue to shop with you. This purse had been on line for quite some time before I bought it!
Have ordered here before, it was great. Hoping for a repeat!
The purchasing process was easy and the item shipped quickly.
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

