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business logo of FASHIONPHILE

FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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41,329 reviews

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North Carolina
1 review
0 helpful votes
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Product exactly as described
September 15, 2024

The description was accurate and the piece looked great! I appreciate the quality package it came in too!

Date of experience: September 5, 2024
Minnesota
2 reviews
0 helpful votes
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Great!
September 15, 2024

Always easy and great to shop with fashion pile. I've shopped in store and online. Reliable and easy service

Date of experience: September 5, 2024
Illinois
1 review
0 helpful votes
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I saw the bag and thought about it. I called customer service to pull the back and look at it. They said it was a great buy and then I bought the bag.

Date of experience: September 5, 2024
Texas
1 review
0 helpful votes
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Amazing Chanel Brooch!
September 15, 2024

It was the first time I have ordered from Fashionphile and I ordered a Chanel brooch. It was exactly as described and even in better condition than I expected. Very happy with my purchase!

Date of experience: September 5, 2024
Washington
1 review
0 helpful votes
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Shipping
September 15, 2024
Updated review

The delivery time is too long.
I wish fashionphile would send it by a faster delivery method.

Date of experience: September 5, 2024
Zulma A. — FASHIONPHILE Rep
over a year old

Hello :)

We want to thank you for your feedback and for choosing FASHIONPHILE! We understand that delivery time is important, and we appreciate your patience. We're always looking for ways to improve our service, and your input is valuable to us. We're glad you found our prices to be reasonable, and we look forward to serving you again in the future!


Very efficient
July 25, 2021
Previous review

Very efficient

Date of experience: July 25, 2021
Florida
1 review
0 helpful votes
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I Love Fashionphile!
September 15, 2024

The items I order are always as described and great prices, too!

Date of experience: September 5, 2024
Alabama
1 review
0 helpful votes
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I
September 15, 2024
Updated review

I love my LV Damier Ebene Daily Pouch Scarlet. It was package very well. It is in excellent condition, just like new! Thanks Fashionphile for another authentic purchase!
Montgomery, AL

Date of experience: September 5, 2024

Fashionphile is definitely my go to consignment store
August 16, 2023
Previous review

Fashionphile is definitely my go to consignment store. I always enjoy my shopping experience!

Date of experience: August 16, 2023
Ohio
1 review
0 helpful votes
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Perfect Chanel!
September 15, 2024
Updated review

I purchased a Chanel bag and the quality exceeded my expectations! I am so happy! This is not my first purchase from Fashionphile and it will not be my last.

Date of experience: September 5, 2024

Gorgeous Tiffany Bracelet!
April 29, 2024
Previous review

The Tiffany cuff bracelet I purchased was exactly as described! I had ordered the same bracelet from a different site, but the size they had in the description was incorrect so I had to return it. I was so happy to find the exact same bracelet on Fashionphile in the size that worked for me. It came exactly as described, including the circumference measurement, and I absolutely love it!

Date of experience: April 19, 2024
Oklahoma
1 review
0 helpful votes
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Shoes are perfect and shipping FAST!
September 15, 2024

I placed my order and paid for rush shipping and they were delivered within 24 hours! The shoes were described as having minor wear but they appear to be brand new and never worn.

Date of experience: September 5, 2024
Arizona
1 review
0 helpful votes
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Finally got my Birkin
September 15, 2024
Updated review

Was on vacay in SoCal and decided to pop in to the Fashionphile flagship store in Carlsbad. Parking = easy. Seeing my selected items with super helpful associate = easy. Choosing the right bag = harder. Shipping to my home = easy, with tracking, it can a day early, yay!

Date of experience: September 4, 2024

Card thought it was fraud but I resent it
October 18, 2021
Previous review

Card thought it was fraud but I resent it

Date of experience: October 17, 2021
Georgia
2 reviews
0 helpful votes
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Good customer service
September 14, 2024

Excellent customer service and support, everything was easy to find.

Date of experience: September 4, 2024
Minnesota
1 review
0 helpful votes
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Gets better everytime!
September 14, 2024
Updated review

Have been shopping with Fashionphile for over 15 years! Love the selection and the pricing! Was searching for a Chanel bag and found exactly what I was looking for about $1000 less then competitors. Condition even better then I expected

Date of experience: September 4, 2024

Thank you!
September 8, 2021
Previous review

Thank you!

Date of experience: September 8, 2021
California
1 review
0 helpful votes
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Awsome
September 14, 2024

Quick and easy and product was much better than described so very happy

Date of experience: September 4, 2024
Ohio
1 review
0 helpful votes
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Great experience
September 14, 2024

I loved the fun packing materials, they made the experience fun. The watch I bought is perfect! Thank you!

Date of experience: September 4, 2024
Australia
1 review
0 helpful votes
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Great
September 14, 2024

Great thanks so much for the prompt sending of the bag its really beautiful

Date of experience: September 3, 2024
Washington
1 review
0 helpful votes
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Chanel Coco top handle small
September 13, 2024
Updated review

I'm satisfied with my purchase! The description and pictures are accurate to the item received. Thank you!

Date of experience: September 3, 2024

Love my Chanel Mini Rectangle Flap light pink bag!
July 2, 2024
Previous review

First time buyer! The product received is very accurate to the details descriptions and pictures shown on their website. I'm satisfied with my purchase! I'll continue my shopping here.

Date of experience: June 22, 2024
Alabama
1 review
0 helpful votes
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Beautiful!
September 13, 2024

The hand bag was in excellent condition, even better than I expected.

Date of experience: September 3, 2024
California
1 review
0 helpful votes
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Good
September 13, 2024
Updated review

I received the bag with some glitter on it. It was not mentioned in the condition or description.
However everything else was good.

Date of experience: September 3, 2024
Zulma A. — FASHIONPHILE Rep
over a year old

Hi Roudah,

Thank you for sharing your experience with us! We apologize for the oversight regarding the glitter on the bag, but we're glad to hear that everything else met your expectations. Your feedback is valuable, and we’ll use it to improve our descriptions. We’re happy you found our selection of Hermès bags and pricing to your liking, everyone here at FASHIONPHILE
looks forward to assisting you with future purchases!


Apple-pay was not accepted many times also all payment...
April 29, 2024
Previous review

Apple-pay was not accepted many times also all payment method we declined from the mobile app I hade to make the order from my computer.

Date of experience: April 19, 2024
California
1 review
0 helpful votes
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Easy
September 13, 2024

Quick and easy purchase. Delivery was on time and item was as expected. It was in great condition!

Date of experience: September 3, 2024
California
1 review
0 helpful votes
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My first Bottega Veneta evening bag and it's gorgeous!
September 13, 2024
Updated review

The leather on this BV is lamb skin so it's like butter! It's just exquisite and I'm very pleased with it! Thank you Fashionphile!

Date of experience: September 3, 2024

The only problem I'm having with the app is it doesn't...
September 7, 2024
Previous review

The only problem I'm having with the app is it doesn't provide a "Size" option when searching for an item! A lot of my time is wasted looking for something that doesn't need to be used if this feature was available!

Date of experience: August 27, 2024