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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The description was accurate and the piece looked great! I appreciate the quality package it came in too!
Always easy and great to shop with fashion pile. I've shopped in store and online. Reliable and easy service
It was the first time I have ordered from Fashionphile and I ordered a Chanel brooch. It was exactly as described and even in better condition than I expected. Very happy with my purchase!
The delivery time is too long.
I wish fashionphile would send it by a faster delivery method.
The items I order are always as described and great prices, too!
I love my LV Damier Ebene Daily Pouch Scarlet. It was package very well. It is in excellent condition, just like new! Thanks Fashionphile for another authentic purchase!
Montgomery, AL
Fashionphile is definitely my go to consignment store. I always enjoy my shopping experience!
I purchased a Chanel bag and the quality exceeded my expectations! I am so happy! This is not my first purchase from Fashionphile and it will not be my last.
The Tiffany cuff bracelet I purchased was exactly as described! I had ordered the same bracelet from a different site, but the size they had in the description was incorrect so I had to return it. I was so happy to find the exact same bracelet on Fashionphile in the size that worked for me. It came exactly as described, including the circumference measurement, and I absolutely love it!
I placed my order and paid for rush shipping and they were delivered within 24 hours! The shoes were described as having minor wear but they appear to be brand new and never worn.
Was on vacay in SoCal and decided to pop in to the Fashionphile flagship store in Carlsbad. Parking = easy. Seeing my selected items with super helpful associate = easy. Choosing the right bag = harder. Shipping to my home = easy, with tracking, it can a day early, yay!
Card thought it was fraud but I resent it
Excellent customer service and support, everything was easy to find.
Have been shopping with Fashionphile for over 15 years! Love the selection and the pricing! Was searching for a Chanel bag and found exactly what I was looking for about $1000 less then competitors. Condition even better then I expected
Quick and easy and product was much better than described so very happy
I loved the fun packing materials, they made the experience fun. The watch I bought is perfect! Thank you!
I'm satisfied with my purchase! The description and pictures are accurate to the item received. Thank you!
First time buyer! The product received is very accurate to the details descriptions and pictures shown on their website. I'm satisfied with my purchase! I'll continue my shopping here.
The hand bag was in excellent condition, even better than I expected.
I received the bag with some glitter on it. It was not mentioned in the condition or description.
However everything else was good.
Hi Roudah,
Thank you for sharing your experience with us! We apologize for the oversight regarding the glitter on the bag, but we're glad to hear that everything else met your expectations. Your feedback is valuable, and we’ll use it to improve our descriptions. We’re happy you found our selection of Hermès bags and pricing to your liking, everyone here at FASHIONPHILE
looks forward to assisting you with future purchases!
Apple-pay was not accepted many times also all payment method we declined from the mobile app I hade to make the order from my computer.
Quick and easy purchase. Delivery was on time and item was as expected. It was in great condition!
The leather on this BV is lamb skin so it's like butter! It's just exquisite and I'm very pleased with it! Thank you Fashionphile!
The only problem I'm having with the app is it doesn't provide a "Size" option when searching for an item! A lot of my time is wasted looking for something that doesn't need to be used if this feature was available!
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory


Hello :)
We want to thank you for your feedback and for choosing FASHIONPHILE! We understand that delivery time is important, and we appreciate your patience. We're always looking for ways to improve our service, and your input is valuable to us. We're glad you found our prices to be reasonable, and we look forward to serving you again in the future!