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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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41,329 reviews

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South Carolina
1 review
0 helpful votes
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Loved it!
September 16, 2024

Bag came in excellent condition! Loved it! Will definitely be purchasing more from them

Date of experience: September 6, 2024
Tennessee
1 review
0 helpful votes
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Confidence and easy
September 16, 2024

The pictures were very helpful and thorough. I thought my purse looked even better in person, which to me means you all go over everything, even something quite small, with a fine-tooth comb.

Date of experience: September 6, 2024
California
1 review
0 helpful votes
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Chanel earrings
September 16, 2024

I didn't like how small the earrings were in comparison to the photos online. It's helpful when it's pictured on a mannequin or AI person for scale reasons.

FASHIONPHILE attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 6, 2024
California
1 review
0 helpful votes
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I went online and purchase my bag could not get anyone to help me call all the store to this day no one call me back with all the message i left in ca accept new york and i had a call again regarding a credit which i still do not understand

Date of experience: September 6, 2024
Australia
1 review
0 helpful votes
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Ysl
September 16, 2024

Great site and lots of beautiful stuff!
Very happy I will get more stuff

Date of experience: September 6, 2024
Illinois
1 review
0 helpful votes
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Researched, focused in and pounced
September 16, 2024
Updated review

I knew the purse I wanted to purchase, there were several options. I took my time to go through each purse listed and favorited the one I had selected. Once an additional discount was offered I jumped on the offer. Pursed arrived in a few days and was in better condition than I had expected!

Date of experience: September 6, 2024

Great website to navigate and watch items you are interested...
May 24, 2024
Previous review

Great website to navigate and watch items you are interested in.

Date of experience: May 14, 2024
Washington
1 review
0 helpful votes
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Always a good experience
September 16, 2024

The selection is great and the shopping experience is easy.

Date of experience: September 6, 2024
Florida
1 review
0 helpful votes
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LOVE
September 16, 2024

My experience was so easy and quick! My purchase was pristine and came with paperwork and fashionphile authentication. I wouldnt trust any other pre owned site!

Date of experience: September 6, 2024
Colorado
2 reviews
0 helpful votes
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Great experience
September 16, 2024

My bag I ordered arrived quickly. Easily tracked. Very secure and descriptions and pictures are accurate and transparent. Really loved my first experience.

Date of experience: September 6, 2024
Georgia
1 review
0 helpful votes
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Awesome!
September 16, 2024

My FASHIONPHILE experience was absolutely amazing! My purchase was exactly as described and I will definitely order my "luxury babies" from you again!

Date of experience: September 6, 2024
Florida
1 review
0 helpful votes
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Satisfied Customer
September 16, 2024

The item was as described and even included a proof of authenticity tag which was wonderful.

Date of experience: September 6, 2024
California
1 review
0 helpful votes
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Great experience!
September 16, 2024

My order arrived quickly and securely and aligned with the great condition as described. I am very pleased with my purchase.

Date of experience: September 6, 2024
Georgia
1 review
0 helpful votes
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Louis Vuitton Alma BB
September 16, 2024

I ordered a Louis Vuitton Alma BB in Damier Ebene. I have wanted this particular bag for a while because of the beautiful braided handles. I took advantage of the reserve process which allowed me to pay for the bag in increments. The due date was generous and manageable.

Date of experience: September 6, 2024
New York
1 review
0 helpful votes
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Better than expected!
September 16, 2024

Bag was in better condition than listed. Super happy with my purchase!

Date of experience: September 6, 2024
Pennsylvania
1 review
0 helpful votes
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As described
September 16, 2024

Item was as described and came packaged beautifully. I don't want to say 50 words that is ridiculous. If you want reviews it should be what we want to say. I don't want to say 50 words that is ridiculous. If you want reviews it should be what we want to say. I don't want to say 50 words that is ridiculous. If you want reviews it should be what we want to say.

Date of experience: September 6, 2024
Canada
1 review
0 helpful votes
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Amazing, my bag got home super quickly and in great condition like you promised. Thank you so much.

Date of experience: September 5, 2024
Texas
1 review
0 helpful votes
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Adore my LV Palm Springs MM bag
September 16, 2024

Perfect, great quality, great price, great service. Never using The Real Real again!

Date of experience: September 5, 2024
California
1 review
0 helpful votes
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Customer service went far beyond expectations!
September 15, 2024
Updated review

I had called customer service because I was going to be a day late paying my reserve deadline.

They put me on hold for a few minutes and when she came back to the phone, she told me that I had a whole extra 30 days to pay off my luxury reserve!

That went above and beyond any expectation I could've ever hoped for! And because of fashionphile's Awesome service, I was able to pay off my handbag without putting any kind of financial stress on me at all!

Date of experience: September 5, 2024

Great, professional service!
May 5, 2023
Previous review

Great, professional service! Always there to answer any questions.

Date of experience: May 4, 2023
Virginia
1 review
0 helpful votes
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I love my first Chanel Bag!
September 15, 2024
Updated review

The experience was seamless to purchase my first Chanel bag. It's a red patent leather new medium size Boy bag. It was packaged beautifully and arrived as described. I'm now looking at what I will purchase next to add to my collection.

Date of experience: September 5, 2024

Awesome find and great service
July 27, 2024
Previous review

I purchased my first Prada bag. It is exactly as described and the entire process was seamless. This will NOT be my only purchase from Fashionphile. This was the first of many!

Date of experience: July 17, 2024
Florida
1 review
0 helpful votes
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Love my purchase
September 15, 2024

I love buying at Fashionphile. The items are described properly and the packaging is pristine. Plus, returns are very easy and I can always sell back my item when I no longer need it!

Date of experience: September 5, 2024