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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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41,329 reviews

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North Dakota
1 review
0 helpful votes
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Satisfied
September 13, 2024

I was satisfied with them, and I would order from them again.

Date of experience: September 2, 2024
Zulma A. — FASHIONPHILE Rep
over a year old

Hello Marilee,

Thank you so much for your feedback! We're thrilled to hear that you found the bag you had been searching for and that you’re satisfied with your FASHIONPHILE experience. It’s always our goal to help our customers find those special pieces, and we’re so glad we could be a part of that. We look forward to serving you again in the future!

Illinois
1 review
0 helpful votes
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Love my new bag
September 13, 2024

Didn't use it, but love the layaway option. Super fast shipping and i had to sign for my bag which increased the security. Super secure tape on packaging. Love love love my bag. Super unique and I won't see many people wearing it.

Date of experience: September 2, 2024
Florida
1 review
0 helpful votes
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NOT accurate description
September 13, 2024
Updated review

For the second time in less than a year, spent over $6000 on a Cartier LOVE Bracelet in yellow gold in a size 17. Bracelet came in and I have to say that just like my first one I purchased 6 months ago, it was in IMMACULATE condition. The color was different than my original one however, so I took it straight to Cartier. Was told that it had been given that "once in a lifetime polish", so to an educated eye, it would look like yellow gold, but it was indeed rose/pink gold. Super irritated as another YG one became available within days in even better condition that was in YG that I could have got instead. Now that one is sold and no other size 17 in a 2024 in new condition is available.

Date of experience: September 2, 2024
Zulma A. — FASHIONPHILE Rep
over a year old

Thank you for your detailed feedback, and we sincerely apologize for the frustration you've experienced. We're pleased to hear that the bracelet was in immaculate condition, but we understand how disappointing it must be to receive a piece that did not match your expectations in terms of color. We strive for accuracy in our listings, and it’s clear that this situation has fallen short of that standard.

We also apologize for the delay in our response and any inconvenience this caused. We value your trust in us and are committed to resolving this. Please reach out to us directly at Email: [email protected] | Phone: 844.619.8902 so we can continue to discuss possible solutions. We regret that the yellow gold bracelet you were interested in is no longer available, but we'll do our best to assist you in finding a suitable alternative.


Love Fashionphile!
March 9, 2024
Previous review

Love Fashionphile! Quick and easy!

Date of experience: March 9, 2024
California
1 review
0 helpful votes
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Which item are we talking about?
September 13, 2024
Updated review

I buy things from you all the time I do not know which item you're asking about. A picture with this

Date of experience: September 2, 2024

Quick and easy
January 2, 2022
Previous review

Quick and easy. Very secure

Date of experience: January 2, 2022
Arizona
2 reviews
0 helpful votes
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I've ordered from many sites like this one, but really love the selection on fashionphile! The item descriptions are really detailed and everything I've ordered has been exactly as expected! Got my item really quickly, too (about 4 days after ordering compared to 7 to 10 days from other sites!)

Date of experience: September 2, 2024
California
1 review
0 helpful votes
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Great quality and fast shipping
September 13, 2024

Super satisfied! Great quality product came with the original box and fast shipping!

Date of experience: September 2, 2024
California
1 review
0 helpful votes
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Better than expected
September 12, 2024

My wallet arrived in better shape than expected from the site. Gorgeous, perfect- and quick!

Date of experience: September 2, 2024
California
1 review
0 helpful votes
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I received my item within a reasonable timeframe and the item was in very good condition!

Date of experience: September 1, 2024
California
1 review
0 helpful votes
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Better than described!
September 11, 2024

Quick shipping, great price. Very happy with my order! The watch was in better condition than expected!

Date of experience: September 1, 2024
New Jersey
1 review
0 helpful votes
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Good price—Excellent in product!
September 11, 2024

Easy so far—can't wait to receive my purchase for it to arrive

Date of experience: August 31, 2024
New York
1 review
0 helpful votes
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Better than the pictures!
September 11, 2024

Awesome experience! First time buyer here and although I was a little hesitant, my friends reassured me it was worth it, and they were right! My bag is gorgeous and the process was seamless!

Date of experience: August 31, 2024
California
1 review
0 helpful votes
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I thought the product I bought was lime green - when I got it it was a mint blue-green. Wanted this for Halloween. Also, the chain was too short.

Date of experience: August 31, 2024
Florida
1 review
0 helpful votes
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Fashionphile is the way to go
September 10, 2024
Updated review

I love Fashionphile! Especially when I find luxury handbags in excellent condition $500-$1000 under retail!

Date of experience: August 31, 2024

I love finding treasures on Fashionphile!
September 26, 2023
Previous review

I love finding treasures on Fashionphile!

Date of experience: September 26, 2023
Missouri
1 review
0 helpful votes
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Happy
September 10, 2024

Easy to use, efficient, fast service, and good communication.

Date of experience: August 31, 2024
Tennessee
1 review
0 helpful votes
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Great purchase
September 10, 2024

Timely delivery merchandise in very good shape price was reasonable

Date of experience: August 31, 2024
California
1 review
0 helpful votes
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Item didn't match description
September 10, 2024

Ordered a 90cm Hermes scarf for $410 and received a 20cm nano scarf, which sell for a little over $100 new. Fashionphile acknowledged the error and are processing a return.

Date of experience: August 30, 2024
Illinois
1 review
0 helpful votes
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Awesome!
September 10, 2024

Love you guys! Luxury at its finest! Always better than I expect!

Date of experience: August 30, 2024
Texas
1 review
0 helpful votes
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FABULOUS First Time Experience
September 9, 2024

I had discovered Fashionphile via a YouTuber in the UK.
How fortunate was I to secure a bag brand and type I had been looking at for months. It arrived Impeccably package and in the exact condition the website indicated. I would highly recommend the company and the experience.

Date of experience: August 30, 2024
New Jersey
1 review
0 helpful votes
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DISGUSTING CIGARETTE SMELL
September 9, 2024
Updated review

I've ordered from FASHIONPHILE at least 8 times. This was the first bad experience I've had. The boots I purchased were listed as excellent condition with only minor scuffs. HOWEVER, as soon as I opened the box I was overwhelmed with a stale, very strong smell of cigarette smoke. The bags they came in smelled horribly as well. I was absolutely shocked. When I contacted customer service I was told I could return them. I didn't want to return them…. But I wanted you to k on that this happened. I can't even imagine whoever handled these boots weren't overwhelmed by the smell. I am very disappointed with the item and the way my issue was handled.

Date of experience: August 30, 2024

Love fashionphile!
September 14, 2022
Previous review

Love fashionphile!

Date of experience: September 14, 2022
California
1 review
0 helpful votes
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Awesome!
September 9, 2024

The bag is gorgeous. Looking forward to buy more someday. Thank you!

Date of experience: August 30, 2024