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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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41,329 reviews

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California
1 review
0 helpful votes
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Wrong description
September 26, 2024

I purchased a Tiffany ring that was advertised as princess cut diamond ring but eventually came with a cushion cut diamond ring. What a disappointed.

FASHIONPHILE attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 16, 2024
Texas
1 review
0 helpful votes
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Fashionphile was great!
September 26, 2024

I purchased a LV Totally PM. It came in great shape and was exactly as described and shown in the photos. My shipping with UPS got mixed up but Fashionphile took care of it (thanks Jackie) and overnighted to me. I am very pleased and recommend purchasing from Fashionphile.

Date of experience: September 16, 2024
Colorado
1 review
0 helpful votes
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Easy as Pie
September 26, 2024

Quick, reliable, easy shopping, always. It is a comfort to know you are backed by authenticity, and return policies if needed but my experiences have been stellar each time because the pictures are so thorough and accurate. Happy shopper.

Date of experience: September 16, 2024
California
1 review
1 helpful vote
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Best Purchase Experience!
September 26, 2024

This is my second purchase from Fashionphile. It was easy process, their website is user friendly with detail images which drew me to buy from them vs other consignment shops online. Got my recent purchase earrings in a few days. The earrings were in great condition in person better than what was posted online. Really impressed! They have sales, promos and early member notifications!

Date of experience: September 16, 2024
Texas
1 review
0 helpful votes
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The description of the item was on point. It was even in better condition than described. Always enjoy shopping at Fashionphile and will definitely recommend the site to others.

Date of experience: September 16, 2024
New York
1 review
0 helpful votes
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I was sceptical at first but I'm happy I took the risk. Fashionphile has a seemless system. I'm pleased with the timely fashion that I received my order and my item looked brand new. I'm a satisfied customer and I would recommend them.

Date of experience: September 16, 2024
Illinois
1 review
0 helpful votes
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LV Empreinte Petillante Clutch
September 26, 2024

Excellent shopping experience! Exactly what it looks like on the site. It arrived in good condition. Love the item. Thank you!

Date of experience: September 15, 2024
Florida
1 review
0 helpful votes
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Bag condition
September 25, 2024

Site could have detailed all water stains not just the biggest one. Significant number of marks not disclosed.

FASHIONPHILE attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 15, 2024
Massachusetts
1 review
0 helpful votes
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Easy and fast!
September 25, 2024

My first time purchasing and the products were pretty awesome-almost like new. Will def come back for pre loved items.

Date of experience: September 15, 2024
Missouri
1 review
0 helpful votes
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Very satisfied customer
September 25, 2024
Updated review

This is my fourth purchase and I am very happy with each purchase. I refuse to pay full price for a designer purchase when I can get one for less and looks just as I purchased it new, with little wear.

Date of experience: September 15, 2024

Easy to use and shop for
December 29, 2022
Previous review

Easy to use and shop for

Date of experience: December 28, 2022
California
1 review
0 helpful votes
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Love my purse
September 25, 2024
Updated review

Fashionphile has great stuff in great condition and great prices!

Date of experience: September 15, 2024

Great store
November 5, 2023
Previous review

Great store

Date of experience: November 5, 2023
Texas
1 review
0 helpful votes
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Review
September 25, 2024

Really good experience. Simple to check out and quick shipping and delivery. Love the bag.

Date of experience: September 15, 2024
Nebraska
1 review
0 helpful votes
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Shipping is annoying
September 25, 2024

The product was as advertised. No problems there. Their shipping is just a complete pain. Do not ever send any items to your home, unless you don't have a job and can spend all day watching your front door for UPS delivery. I paid extra for two day delivery, but the package was never delivered to my home. I called customer service and they wouldn't even change the shipping to a UPS store close to my home. I had to drive clear across town and pick it up three days late at the UPS center. Just stupid.

FASHIONPHILE attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 15, 2024
Texas
1 review
0 helpful votes
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My experience was trouble-free and enjoyable. The website makes it easy to filter through when looking for something specific. The description was true to the handbags condition. Great purchase!

Date of experience: September 14, 2024
Zulma A. — FASHIONPHILE Rep
over a year old

Hello Erin,

Thank you so much for your delightful review! We're thrilled to hear that you had a trouble-free and enjoyable experience shopping with us and that you found our website easy to navigate. It's great to know that the handbag met your expectations and that you feel confident in our authenticity. We truly appreciate your trust in FASHIONPHILE and look forward to assisting you again in the future!

Virginia
1 review
0 helpful votes
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Excellent experience!
September 25, 2024

Purchased as a gift, and even though it wasn't in giftable condition it was still beautiful and perhaps better than described.

Date of experience: September 14, 2024
Iowa
1 review
0 helpful votes
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Great!
September 24, 2024

Shipped and got here quickly product was better than expected condition!

Date of experience: September 14, 2024
Louisiana
1 review
0 helpful votes
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Hermes Boots
September 24, 2024

Item is more gorgeous than pictures. Shipment did not take long. And items were well packed. Will definitely use again for preloved luxury items.

Date of experience: September 14, 2024
Texas
1 review
0 helpful votes
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I am very pleased with my purchase.
September 24, 2024

This is my third purchase from Fashionphile and am not disappointed with the quality of the representation of the purchase. I received what I expected and love, love my purchase!

Date of experience: September 14, 2024
Pennsylvania
1 review
0 helpful votes
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Love the Bag
September 24, 2024

Love the Bag. Looks like it's in great shape. So much that I thought it was fake! Haha. My only negative is that it definitely smells and that wasn't mentioned. I'm hoping I can get the smell out. Otherwise I am very pleased.

Date of experience: September 14, 2024
Iowa
1 review
0 helpful votes
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Beautiful purse
September 24, 2024

SO easy to buy. Great pictures and you know they want you to how everything about the item.

Date of experience: September 14, 2024