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FASHIONPHILE

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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41,329 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Great condition but the inside smells
September 28, 2024

The bag is in great conditions but the smell is uncomfortable.

FASHIONPHILE attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 18, 2024
Minnesota
1 review
0 helpful votes
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The item looks nice and feel really good
September 28, 2024

I recently had a great experience shopping for a backpack. The store had a wide variety of options, from sleek designs to rugged, outdoor-friendly packs. The staff was knowledgeable and helped me find one that fit my needs perfectly. I chose a durable, water-resistant bag with plenty of compartments, ideal for both work and travel. The entire process was seamless, and I left feeling confident in my purchase.

Date of experience: September 18, 2024
Zulma A. — FASHIONPHILE Rep
over a year old

Thank you for your wonderful review! We're delighted to hear that you had a great experience shopping with us and found the perfect backpack to suit your needs. It's fantastic that you appreciated our wide selection and the support from our team. We’re glad you chose FASHIONPHILE for our authenticity and convenience, and we look forward to serving you again in the future

California
1 review
0 helpful votes
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Shipping
September 28, 2024

Shipping was a little slow, but other than that a good experience

Date of experience: September 18, 2024
Zulma A. — FASHIONPHILE Rep
over a year old

Hello Catherine,

Thank you for your feedback! We're glad to hear that you had a good FASHIONPHILE experience. We appreciate your patience with the shipping, and we'll work on improving this aspect. We hope to serve you again in the future!

New Jersey
1 review
0 helpful votes
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Wang in Blue
September 28, 2024
Updated review

Used with some missing peces but all un all the piece is shiny and so cool. Mblue rhinestone is so hard to find but fashionpile had it! Great additiom to my birthday outfit!

Date of experience: September 18, 2024
Zulma A. — FASHIONPHILE Rep
over a year old

Thank you for your lovely review! We're thrilled that you found the perfect blue rhinestone piece for your birthday outfit and that it added that special touch! It’s wonderful to hear that you appreciate our inventory and payment options. We hope you had an amazing birthday and look forward to helping you find more unique pieces in the future!


Bottega
July 6, 2024
Previous review

It was easily done rederve was awesome just wish it wasnt ups ups has 2 delays and kept me from getting bag i needed for the event.it was cute but not stunning enough to keep when event was friday bag didnt come unto tuesday

Date of experience: June 26, 2024
Virginia
1 review
0 helpful votes
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BEAUTIFUL NECKLACE
September 28, 2024
Updated review

Love shopping at this site, so much easy and I can save my money.

Date of experience: September 18, 2024

Quick and easy
August 24, 2024
Previous review

Quick and easy

Date of experience: August 14, 2024
Minnesota
1 review
0 helpful votes
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Obsessed
September 28, 2024

Quick shipping, accurate description. I'm more than happy with my purchase.

Date of experience: September 18, 2024
Massachusetts
1 review
0 helpful votes
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My bag is beautiful
September 28, 2024

My experience was great, it takes a little long to receive but nothing crazy

Date of experience: September 18, 2024
Guam
1 review
0 helpful votes
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Fashionphile never disappoints
September 28, 2024

I've bought a few bags off Fashionphile and I'm never disappointed. Bags always come as described and at a great price!

Date of experience: September 17, 2024
Pennsylvania
1 review
0 helpful votes
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Seamless
September 28, 2024

This was my first purchase from Fashionphile and it was an incredibly easy and pleasurable experience. They just happened to have exactly what I wanted, at a great price, and the item arrived within two days, and I couldn't be happier.

Date of experience: September 17, 2024
Illinois
1 review
0 helpful votes
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Pleasantly surprised
September 28, 2024

I've had terrible experiences buying secondhand bags from other platforms.

My Fashionphile bag came thoughtfully packaged, and carefully assembled. It was even more beautiful in person.

Date of experience: September 17, 2024
California
1 review
0 helpful votes
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I can easy call customer service to result my online purchased issued

Date of experience: September 17, 2024
California
1 review
0 helpful votes
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Absolutely perfect zip wallet!
September 27, 2024
Updated review

I've been on the hunt for this wallet close to a yr and snagged it once I saw the condition of the wallet. So glad I got it matches my LV denim fanny.

Date of experience: September 17, 2024

Stunning
May 24, 2024
Previous review

Great bag charm exactly what was pictured and stated in the description.

Date of experience: May 14, 2024
North Carolina
1 review
0 helpful votes
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Exactly as described and fast!
September 27, 2024

Love my new bag! I needed it fast for a trip and the staff made it happen!

Date of experience: September 17, 2024
Virginia
1 review
0 helpful votes
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I was hesitate to buy my bolide because its old bag?! But actually when i received it was pretty good condition! I am so happy!

Date of experience: September 17, 2024
New York
1 review
0 helpful votes
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Better than expected!
September 27, 2024

The pictures were accurate, but it looked even better after receiving this! This is my first Chanel purchase! Not my last. I will continue to buy from Fashionphile

Date of experience: September 17, 2024
Georgia
1 review
0 helpful votes
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Great
September 27, 2024

Great experience. Love my item I purchased. Came very quick, and what I order was correct

Date of experience: September 17, 2024
Zulma A. — FASHIONPHILE Rep
over a year old

Hello Latesha,

Thank you for your positive feedback! We're so glad to hear that you love your purchase and had a great experience with us. It's fantastic that your order arrived quickly and met your expectations. We appreciate you choosing FASHIONPHILE and look forward to serving you again!

Illinois
1 review
0 helpful votes
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Fantastic
September 27, 2024

Efficient with the process. Will definitely recommend this website.

Date of experience: September 17, 2024
New Jersey
1 review
0 helpful votes
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Easy to use, lovely shopping experience
September 27, 2024

My item came on time and exactly as described. I was very pleased with Fashionphile!

Date of experience: September 17, 2024
New York
1 review
0 helpful votes
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Easy Breezy!
September 27, 2024

Fast shipping. Packed with care. Guaranteed authenticity. Superb selections. Great deal!

Date of experience: September 17, 2024
California
2 reviews
0 helpful votes
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I am very impressed by how fast the sales rep reply my question and showing me the product I am interested.

Date of experience: September 16, 2024