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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Ty in the NY store was above and beyond helpful. We talked thru chat and he answered all my questions, and knew I was picky with my bags. He gave me his honest answers to my questions and I purchased the vintage bag.
Always had good service with FASHIONPHILE
Easier to use the website than app. The app lags sometimes. Items are package well. Comes with dustbag
Easier to use the website than app
Great customer service and products, fast delivery, easy returns, variety of products and a reliable source for pre-loved designer items. I would love a Canadian branch as you may have more customers. Thank you.
FP is my favorite place to shop for lux and high end fashion items. I purchased a large Chanel 19 that was labeled as "shows wear". Despite this description the bag looked great when I received it. What I did notice is that there was a slash mark in the leather that was not photographed nor explained in the listing. I was disappointed that such a large detail was omitted.
I am pleased with my shipment order of the key tag from this company. I have also been onsite to make a purchase and will return in a few months. Even the "shows wear" items are in wonderful condition. I have purchased Louie Vuitton and high-end merchandise for decades and Fashionphile is my GO TO. The follow up interest on delivery is enjoyable to see that someone/company cares enough to know! Thank you for whoever came up with the idea to serve the price conscious shopper.
I bought from FASHIONPHILE ~4-5times and they always have been great experience. This time I bought Cartier bracelet (but it was too small so I returned) and Hermes belt (it was advertised as 32mm but it was actually 24mm so I returned it).
The whole process and experience were positive. I'd definitely purchase again from FASHIONPHILE big in the future.
UPS had to reattempt delivery 3x because i always miss them. Im not allowed to customize delivery by changing the delivery date or options for UPS storepickp instead. I asked help from Fashionphile agent and FP cant change the delivery options on their end either. Its a total waste of UPS carbon footprint having them attempt to deliver to me 3x when i can just pick it up at store or schedule it when im sure to be at home. Also its 95 degrees outside for UPS to waste their energy on all this.
Not sure if it was the shipper's fault that the delivery was delayed. Also, it didnt come with original box and pouch so im not entirely sure if this item is authentic.
I contacted customer service to ensure my order would arrive on the date I needed, and they were quick to respond and confirm. They even provided updated tracking order information for me.
Hello Jamie,
Thank you for your wonderful feedback! We're so glad to hear that our customer service team was able to assist you quickly and provide the tracking updates you needed. It’s great to know you chose FASHIONPHILE for our quality authentic products and return policy. We appreciate your trust and look forward to serving you again!
Amazing! Price is great. Love love the bracelet! Exceeded my expectation.
Fast shipping and the wallet is just what I wanted. Would buy from again.
Always have what I'm looking for, the descriptions of the items are always correct and match what I receive. My delivery was perfect.
Hello Donna,
Thank you so much for your kind words! We're thrilled to hear that you found exactly what you were looking for and that the description matched your GUCCI bag perfectly. It’s great to know you appreciate our selection, fair prices, and buy-back service. We look forward to helping you find more amazing items in the future!
Amazing boots…never been worn and totally unique! Can't wait to wear them this fall!
Hello Kristin,
Thank you so much for your lovely review! We're thrilled that you love your new boots and found them to be truly unique. It's great to hear that our pricing and speedy shipping made your experience even better. We hope you enjoy wearing them this fall and look forward to helping you find more amazing pieces in the future!
I had been on the hunt for this item and I'm so happy I found it
In excellent condition
The check out process and shipping was seamless and arrived so fast
Very satisfied with the authenticity and quality of the used brands
I am new to fashionphile and reached out for help ty took it from there. Love my bag thank you SO much ty I'll be back because of you- incredible customer service.
Hello AJ,
Thank you so much for your heartfelt review! We’re thrilled to hear that Ty provided you with such incredible customer service and made your first FASHIONPHILE experience seamless. It’s wonderful that you love your bag, and we’re so glad Ty could assist in making your purchase special. We look forward to welcoming you back, and we’ll be sure to share your kind words with Ty!
Got my order fine. Ordering and delivery was so smooth...no interruption or delay.
I like the bag. It's well packaged and shipped fast. It's good to see Fashionphile offer more promotions. Will purchase again when the price is right.
Great and as described - 2nd time buying from the site and plan on selling some bags soon
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory


Hello Shima, Thank you for being a loyal customer and for sharing your experience with us! We're glad to hear that you've had great experiences with FASHIONPHILE in the past and that you appreciate our easy purchase and return process, as well as our commitment to quality and trust. We're sorry to hear that the Cartier bracelet and Hermes belt didn’t work out this time, and we appreciate your understanding. If there's anything we can do to assist you with future purchases, please don't hesitate to reach out. We look forward to serving you again!