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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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41,329 reviews

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New Jersey
1 review
0 helpful votes
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I wasn't sure about this website after doin my research, I found a nice bag that I wanted I purchased it & I can say I'm utterly impressed with the quality of a "used " bag. The Louis Vuttion bag is new. I will be buying from fashionphile again soon. Great experience

Date of experience: September 24, 2024
Maryland
1 review
0 helpful votes
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Fast and perfect!
October 4, 2024

Really fast delivery and my bag is perfect!
Thank you!

Date of experience: September 24, 2024
Ohio
1 review
0 helpful votes
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Great price and quality product
October 4, 2024

Fast shipping, great price and product was as described in really good condition.

Date of experience: September 24, 2024
Missouri
1 review
0 helpful votes
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Easy transaction
October 4, 2024

Fashionphile has been my go to for handbag purchases for the past several years. I have both purchased and sold back a bag I purchased a year or two prior.
I would rather buy something pre-loved than something new and I really like some of the older styles that are coming back in fashion so this all works out for me! Their layaway feature is great also.

Date of experience: September 24, 2024
Tennessee
1 review
0 helpful votes
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Blue scarf
October 4, 2024

I got the cutest scarf. I could have classified it as very good condition though. The scarf was quite wrinkled to be considered excellent condition

FASHIONPHILE attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 24, 2024
Texas
1 review
0 helpful votes
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Great
October 4, 2024

Great! Fast and easy! I called customer service and the service was amazing, so helpful! Will shop again

Date of experience: September 24, 2024
New York
1 review
0 helpful votes
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1st time splurge
October 4, 2024

I have to say it exceeded my expectations as the item arrived fast, requiring a signature to ensure receipt and was very well packaged.

Date of experience: September 24, 2024
Zulma A. FASHIONPHILE Rep
over a year old

Hello Chelle,

Thank you so much for your wonderful feedback! We're thrilled that your first splurge with us exceeded your expectations and that you were pleased with the fast delivery and secure packaging. It's great to know that FASHIONPHILE's reputation for authenticity and quality helped you make the decision. We appreciate your trust and look forward to helping you find more luxury treasures in the future!

Minnesota
1 review
0 helpful votes
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I put 4 before i received the item more than 1 week since i purchased the item. It took too long

FASHIONPHILE attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 24, 2024
GB
1 review
0 helpful votes
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Fashionphile to the Rescue
October 4, 2024

After returning back home to the UK from a lovely trip in Italy, I was disappointed to see that a favourite pair of Celine sunglasses, bought as a gift were lost and somehow didn't make it back home. I contacted someone in the US via instagram DM about a pair of identical glasses she had recently sold, in order to see if I could find out the serial number or any details about the glasses as I didn't have any details myself. This kind person sent me a link to the glasses I purchased. I thought please deliver to the UK, and yes you did!…. Couple of clicks and I had bought them. They arrived beautifully packaged and in the most perfect condition. The experience was effortless and I am so happy 😁

Date of experience: September 24, 2024
Zulma A. FASHIONPHILE Rep
over a year old

Hello Nancy,

Thank you so much for sharing your experience! We're thrilled that FASHIONPHILE could come to the rescue and help you replace your beloved CELINE sunglasses. It's wonderful to hear that the process was smooth and that the glasses arrived beautifully packaged and in perfect condition. We're grateful for the recommendation that led you to us and look forward to serving you again in the future! Enjoy your sunglasses!

Georgia
1 review
0 helpful votes
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Beautiful
October 4, 2024

Looked even better in person! And super fast shipping!

Date of experience: September 23, 2024
Texas
1 review
0 helpful votes
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Great service
October 3, 2024

Fast shipping, accurate description, easy access, competitive pricing.

Date of experience: September 23, 2024
New York
1 review
0 helpful votes
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Quality items are delivered, website is streamlined and user friendly.

Date of experience: September 23, 2024
California
1 review
0 helpful votes
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As is
October 3, 2024

Ordering a very expensive Tiffany item on a third party site was nerve racking. But the jewelry was as they described and I had it independently verified after receiving it.

Date of experience: September 23, 2024
District of Columbia
1 review
0 helpful votes
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Not inspected well
October 3, 2024

I received the bag I ordered that was rated shows wear, but the candy stain inside was not mentioned. The bag wasn't what I expected but the overall process with fashionphile was smooth.

FASHIONPHILE attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 23, 2024
Florida
1 review
0 helpful votes
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Perfect
October 3, 2024

Received the product really weekly, the shoes are in perfect condition (new).

Date of experience: September 23, 2024
Texas
1 review
0 helpful votes
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Excellent!
October 3, 2024

Danielle was exceptional! She got this order to me in difficult circumstances and on time. I appreciate her very much!

Date of experience: September 23, 2024
Zulma A. FASHIONPHILE Rep
over a year old

Hello Buckley,

Thank you so much for your wonderful review! We’re delighted to hear that Danielle provided you with exceptional service and ensured your order arrived on time despite the challenges. We’ll be sure to share your kind words with her. Thank you for choosing us, and we’re thrilled to have you as a customer—especially since your wife loves the site!

Massachusetts
1 review
0 helpful votes
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Favorite site to shop & sell!
October 2, 2024

Fashionphile is the real deal. Great products, super fast processing, user friendly site, and outstanding customer service.

Date of experience: September 22, 2024
California
1 review
0 helpful votes
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Repeat customer
October 2, 2024

Great shopping experience. Website was easy to use. Once I found what I wanted shipping was a little delayed due to the hurricane…out of their control. Handbag was in great condition.

Date of experience: September 22, 2024
Missouri
1 review
0 helpful votes
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My first purchase from fashionfile and I was Pleasntly surprised with quality of my Louis Vuitton shoulder bag. More beautiful in person. I love my purchase! Clean, no smell, and just as described.

Date of experience: September 22, 2024
Zulma A. FASHIONPHILE Rep
over a year old

Hello Monice,

Thank you so much for your fantastic review! We're thrilled to hear that your first experience with FASHIONPHILE exceeded your expectations and that your LOUIS VUITTON shoulder bag was even more stunning in person. It’s wonderful to know that you’re happy with the quality and condition. We look forward to helping you find more beautiful pieces in the future! Enjoy your new bag!

New York
2 reviews
0 helpful votes
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I was so pleasantly surprised
October 2, 2024

First time shopper very excited to see merchandise! The quality of every item i ordered was so top notch. Im always a super skeptic and I placed a quick second order after receiving my first because Of how happy I was with the merchandise and the easy return policy.

Date of experience: September 22, 2024