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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
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All of my experiences with FashionPhile have been positive. Easy transactions. I like that a signature is required for delivery. I also like the detailed photos on the website, so you know exactly what to expect with wear/tear/damage with the pre-loved merchandise!
Found hard to find item. Love the fast shipping too. Always a good shopping experience here
Shopping is a breeze. Fast shipping and item is as described or in even better condition. Returns are simple too if needed. Pictures of items are clear and plenty. Describing imperfections if necessary.
Loved the bag - shorter than expected but still love it - looks brand new! Will consider buying again
Fashionphile works expeditiously to make customers happy.
I called the customer care and spoke to a wonderful lady in personal shopping department. She was helpful and the order experience was very good.
Love my bag, great price! Photos were accurate, as well as the noted, & the bag looks even better in person! I often shop at FASHIONPHILE & haven't been disappointed yet.
Got a beautiful Louis Vuitton On The Go bag, description was on point, pictures accurate as was the description. I couldn't be happier!
I purchased an item through the app with my advisor Delaney. She was so helpful as always! Everything went super smoothly. Only issues were that I was sent an email promoting the item was on sale. Then when I put the item in my cart to checkout the item was $10 more then my email stated. I also noticed I was charged tax for the item when my state is tax free. I informed my advisor on these issues and was referred to the client services department. Sounds like these issues should be resolved although no response yet.
My order was received timely and the quality is great as listed. However, I wish it had a dust bag and box.
My first experience with Fashionphile was amazing! The shipping was fast the item was as described and shown in the pictures and it was packaged nicely.
Beautiful bag and had to snag it when I saw it. The experience and customer service was 10/10
The pouch was perfect looked new. I love shopping Fashionphile i can always find what im searching for.
I always shop at Fashionphile great products and awesome customer service.
The products are in good state, and they have a great variety.
Smooth experience, the package arrived between 6-7 days after ordering it.
Bought a pair of shoes, it was described as good condition, but I got them and they were in EXCELLENT condition!
Love Fashionphile so much! Always the best when buying and selling my luxury items!
Description of bags is very thorough and the pictures provide accurate detail on the condition
I purchased a beautiful bag
It came so quickly, in mint condition
So happy :)
100% satisfied with my experience. My purchase arrived just as described
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

