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business logo of FASHIONPHILE

FASHIONPHILE

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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41,329 reviews

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Sweden
1 review
0 helpful votes
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Bag came in better condition
September 10, 2025

Bag came super fast. Exactly as described if not better condition.

Date of experience: August 30, 2025
New Jersey
1 review
0 helpful votes
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Great!
September 10, 2025

My order shipped really fast and got to me faster than I'd expected. They required a signature, which I definitely preferred anyways. I love the bag I got! Super detailed with how used the bag was and where the wear was noticeable. It's also great that the website lists the retail price in comparison

Date of experience: August 30, 2025
North Carolina
1 review
0 helpful votes
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Easy to get designer
September 10, 2025

Such a good way to get sold out designer & an easy experience all around

Date of experience: August 30, 2025
Cyprus
1 review
0 helpful votes
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Amazing
September 9, 2025

Shipping was super quick. Packaging was great. Quality was amazing! Item looked brand new.

Date of experience: August 30, 2025
New York
1 review
0 helpful votes
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Great find
September 9, 2025

Such an easy process. The pictures are clear and very helpful as well the description of possible flaws. Each bag I've gotten was spot on from the description.

Date of experience: August 30, 2025
Texas
1 review
0 helpful votes
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Better than I imagined!
September 9, 2025

The description indicated "good" condition. I disagree. The condition was fabulous! I love my new purse

Date of experience: August 30, 2025
New York
1 review
0 helpful votes
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Gorgeous Hermes Belt at a great price
September 9, 2025
Updated review

I purchased an Hermes belt strap at a significantly discounted price.

Date of experience: August 30, 2025

I appreciate the great selection and convenient search...
July 13, 2025
Previous review

I appreciate the great selection and convenient search tools.

Date of experience: July 3, 2025
North Carolina
1 review
0 helpful votes
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Chanel bag plus shoes
September 9, 2025

All items received quickly, well packaged and very nice condition. First time customer and will be ordering again soon.

Date of experience: August 30, 2025
Texas
1 review
0 helpful votes
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Fashion lady
September 9, 2025
Updated review

The bags condition are stated accurately, you know exactly the state the bag is in, no miss interpretation, so that's why I chose to shop here

Date of experience: August 30, 2025

Easy to put on lay away and pay next month
November 6, 2024
Previous review

Easy to put on lay away and pay next month

Date of experience: October 26, 2024
New Jersey
1 review
0 helpful votes
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Returning handbag
September 9, 2025
Updated review

The handbag was not as described. I will be sending it back on Tuesday, September 2nd as UPS is closed on Monday September 1st for Labor Day. I am a repeat Fashionphile customer but this purchase was not as expected.

Date of experience: August 29, 2025

Love Fashionphile!
September 1, 2025
Previous review

Love Fashionphile!

Date of experience: August 22, 2025
Pennsylvania
1 review
0 helpful votes
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Chanel espadrilles
September 9, 2025

I love your website i always buy from you guys. Thank you so much for always having a great service.

Date of experience: August 30, 2025
Massachusetts
1 review
0 helpful votes
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My favorite bag purchase ever
September 9, 2025

I had been thinking about getting a bag in this line for a while but didn't want to spend the money for a new item if I could find a good used one. Chat gpt recommended this bag on Fashionphile. The shopping experience was great, it was delivered ahead of time and the quality of the item was superb, it was rated as shows wear but to me, it looks fantastic. The packaging was beautiful and the verified tag gave me confidence that this bag is indeed a real Valentino. I am very happy with this purchase!

Date of experience: August 30, 2025
New York
1 review
0 helpful votes
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ALWAYS ON POINT
September 9, 2025
Updated review

I found a pair of boots that I could not get via the original designer, as they were always sold out in my size. I was finally able to grab them for a fraction of the cost and in near NEW condition.

Date of experience: August 29, 2025

It was fine!
August 30, 2025
Previous review

It was fine!

Date of experience: August 20, 2025
New Hampshire
1 review
0 helpful votes
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Great experience
September 9, 2025

Great experience, condition was accurate, happy with the purchase.

Date of experience: August 29, 2025
New York
1 review
0 helpful votes
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Absolutely delightful!
September 8, 2025
Updated review

I wanted a small crossbody for uncoming trip. I came across your website and quickly found a Chanel wallet on a chain. My order was completed very quickly, and shipping was a breeze. The unpacking was adorable. And the nail file was genius! Great job to all!

Date of experience: August 29, 2025

This was very easy to navigate, and I had great options...
September 1, 2025
Previous review

This was very easy to navigate, and I had great options to choose from. I needed a black crossbody for trip coming and found a Chanel wallet on a chain that is perfect!

Date of experience: August 22, 2025
Texas
1 review
0 helpful votes
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I received my package within 1 day. The product is in perfect condition, better than described. Fastest shipping, lovingly packaged. Love it!

Date of experience: August 29, 2025
New York
1 review
0 helpful votes
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Chanel bag
September 8, 2025

Exactly as described. Absolutely beautiful handbag! 😍

Date of experience: August 29, 2025
Greece
1 review
0 helpful votes
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Hermes purchase
September 8, 2025

Everything was perfect! Thank you!
The bag exactly as shown in the photos and the order arrived in a week!

Date of experience: August 29, 2025
California
1 review
0 helpful votes
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Delivery was a goat rodeo
September 8, 2025

This could have been bad. My bag was delivered to a neighbor's house. He lives at the same house number but two streets over in the same housing edition. Fortunately, this nice man brought my box to me, but it easily could have gone the other way and I would have had no clue what even happened. It was delivered on Wednesday, although my confirmed email said delivery was set for Friday, so I wasn't even aware there was an issue until my neighbor came over. Past deliveries from Fashionphile have required a signature or at least a verification in person that the package is going to the correct person.

Date of experience: August 29, 2025
Rhode Island
1 review
0 helpful votes
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Seemless transaction from start to finish.
September 8, 2025
Updated review

I received my stunning yellow Chanel Coco bag today. It was received in a beautifully packaged "dustbag" and box. I have had my eye on this bag for over a month. When I saw that the price had dropped, I completed my purchase.

Date of experience: August 28, 2025

Thrilled to find authentic Chanel items in excellent...
August 29, 2025
Previous review

Thrilled to find authentic Chanel items in excellent condition and at fantastic prices!

Date of experience: August 19, 2025