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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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41,329 reviews

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California
1 review
0 helpful votes
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Of course everyone is nervous to purchase designer online, especially used but this was a great shopping experience. The bag is exactly as photographed. I still be buying from here again!

Date of experience: November 4, 2024
California
1 review
0 helpful votes
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Fast shipping!
November 15, 2024

The product arrived exactly as described and shown in pictures. The shipping was also extremely quick!

Date of experience: November 4, 2024
California
1 review
0 helpful votes
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Gorgeous inventory
November 15, 2024

Love the site. They have a great selection and pricing. Always happy to show here!

Date of experience: November 4, 2024
California
1 review
0 helpful votes
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I've been searching for this item for years so when I came across this pre-owned but in new condition item on this site, I was thrilled! When it arrived just over a week later, it was perfect and a great addition to my closet!

Date of experience: November 4, 2024
Australia
1 review
0 helpful votes
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Perfect experience
November 15, 2024

Dream come true when I saw my dream shoe in my size available in MINT condition!
Payment and shipping straightforward, and received perfectly. Thank you so much!

Date of experience: November 4, 2024
California
2 reviews
0 helpful votes
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Amazing Condition!
November 14, 2024

So it has been very easy to navigate the website and checkout. The pouch I received was in excellent condition likenew. Very happy with the process. I was literally worried it wasn't going to be authentic like RealReal!

Date of experience: November 4, 2024
Alabama
1 review
0 helpful votes
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Another perfect piece at a fair price
November 12, 2024

Always a pleasure finding a gem. I always use reserve and appreciate that service.

Date of experience: November 2, 2024
Michigan
2 reviews
0 helpful votes
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Pre-loved LV Graceful PM
November 12, 2024

The customer service team in the New York location was so helpful! I wanted to speak with someone about the bag and they answered every question and even sent pictures! The bag arrived in absolutely excellent condition. If FASHIONPHILE rates a bag as excellent you can be confident it is! This was my first time purchasing with them and I will definitely be buying again!

Date of experience: November 2, 2024
New Jersey
1 review
0 helpful votes
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Great way to shop for luxury bags!
November 12, 2024

I'm never disappointed with my purchase(s) through Fashionphile. Trustworthy, honest and great prices for luxury items. I can save money and still have a high quality beautiful handbag. As a repeat customer I am more than satisfied and grateful.

Date of experience: November 2, 2024
GB
1 review
0 helpful votes
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Smooth and Fast!
November 12, 2024

This was my first purchase from Fashionphile. CS member Torii that assisted with photos and answers to my many questions was very quick to respond and extremely helpful. Once I decided on the item the shipment was very fast and efficient. Item arrived beautifully packaged in amazing condition!

Date of experience: November 2, 2024
Arizona
1 review
0 helpful votes
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Pre-sale convo was great
November 11, 2024

Keri(?) in Carlsbad was very helpful. VERY anxious to see it in real life. Had NO Idea you had a store in Scottsdale

Date of experience: November 1, 2024
New York
1 review
0 helpful votes
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Loved it but had a slight issue
November 11, 2024

Very pleasant customer service and experience and felt comfortable purchasing from Fashionpgile again

Date of experience: November 1, 2024
Texas
1 review
0 helpful votes
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Excellent Purchase
November 11, 2024

Great Service!
Fast Delivery!
Fantastic Purchase!
I purchased a tote for this winter traveling season, it was everything I was expecting and more.
Always come to Fashionphile for my designer purchases and they never fail me.
So happy with my purchase!

Date of experience: November 1, 2024
Pennsylvania
1 review
0 helpful votes
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Absolutely Stunning
November 11, 2024

So far it has been an easy process! This is my first time ordering from Fashionphile and it was super easy and I love my new bag!

Date of experience: November 1, 2024
California
1 review
0 helpful votes
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What a bag!
November 11, 2024

I've been a lurker for a while, but I found a Gucci bag I can't live without! This bag is gorgeous. Bigger than I realized it would be but I love it!

Date of experience: January 7, 2025
Pennsylvania
2 reviews
0 helpful votes
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Yes I received my order and I love it. Thank you!
November 10, 2024
Updated review

Excellent customer service, great products and excellent reserve service

Date of experience: October 31, 2024

Hard to decide
September 26, 2024
Previous review

Hard to decide.

Date of experience: September 16, 2024
Connecticut
1 review
0 helpful votes
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Always reliable & always a great shopping experience
November 10, 2024
Updated review

I bought my first LV with Fashionphile in 2012 and never looked back! Since then I've bought several more. Never disappointed as you know exactly the condition of the item you are purchasing without any surprises. Would never buy lux items from any other fashion resale site.

Date of experience: October 31, 2024

Always my go-to site for luxury bags
September 25, 2024
Previous review

Always my go-to site for luxury bags. Never a question concerning authenticity and your lay-a-way policy is a huge plus.

Date of experience: September 15, 2024
California
1 review
0 helpful votes
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Beautiful Tiffany Bracelet
November 9, 2024

I bought a beautiful Tiffany bracelet for my daughter after making the mistake of buying one online that was not authentic and fell apart shortly after purchase. This place is legitimate and even says to go into a Tiffany's to confirm authenticity. The bracelet came in nice packaging and a beautiful Tiffany box and looks amazing. My daughter will love it!

Date of experience: October 30, 2024
Washington
1 review
0 helpful votes
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Love a Fashionphile Bag!
November 9, 2024
Updated review

Pretty bag beautiful presentation and fast shipping! I love Fashionphile's bags!

Date of experience: December 25, 2024

Love your bags
July 1, 2024
Previous review

Love your bags

Date of experience: June 21, 2024
Texas
1 review
0 helpful votes
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Louis bag
November 7, 2024

It came just as described and quickly too! The bag is beautiful!

Date of experience: October 27, 2024