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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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41,329 reviews

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Florida
1 review
0 helpful votes
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Amazing items, fast delivery
November 6, 2024

I ordered two bags and both were in amazing condition! Nearly brand new. Will be ordering more in the future

Date of experience: October 27, 2024
Michigan
1 review
0 helpful votes
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Fast delivery. Love my bag!
November 6, 2024

Great service. Fast delivery. Bag came as described. Love it!

Date of experience: October 27, 2024
Colorado
1 review
0 helpful votes
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12/10 would recommend!
November 6, 2024

I have purchased used luxury goods before but this was my first time through FASHIONPHILE, and let me tell you, I will be back! From the wide selection to the thorough listing description and very fair pricing, this was a wonderful experience. I purchased a gorgeous bag and wallet, and when I received them the packaging was lovely and it was very fast shipping. Over all, just a great experience.

Date of experience: October 27, 2024
Colorado
2 reviews
0 helpful votes
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Well pleased with overall experience. Packaged well & shipped fast. Item received was exactly as described.

Date of experience: October 27, 2024
Missouri
1 review
0 helpful votes
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Great experience
November 6, 2024

Fast shipping and product exactly as described. Would definitely purchase from Fashionphile again and recommend it to friends and family.

Date of experience: October 26, 2024
New Jersey
1 review
0 helpful votes
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Fendi First
November 5, 2024

My experience with Fashionphile was a great experience in purchasing a pre-owned luxury brand. The rating "excellent" was a spot on description. The individual took great care of the clutch and Fasiinophile offered a dust bag with the purchase. It was a great redemption to opening a box from a luxury brand store!

Thank you Fasuinohile!

Date of experience: October 26, 2024
New York
1 review
0 helpful votes
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Happy wife happy life. Nothing more to add. Thanks Fashionphile.

Date of experience: October 26, 2024
New York
1 review
0 helpful votes
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Long time client
November 5, 2024

I have been shopping with FASHIONPHILE for almost a decade now. The website is easy to use, the products are always authentic and true to the photos shown (most times even better) and the value is impeccable. Everything comes packaged perfectly with dust bags in a concealed discreet box. I have recommended FASHIONPHILE to so many people I can't keep count. The one thing I love the most is I can layaway my bigger purchase's. I love my collection of holy grails all purchased from FASHIONPHILE.

Date of experience: October 26, 2024
Pennsylvania
1 review
0 helpful votes
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Exactly as described!
November 5, 2024

I have been looking at this purse for quite some time and wanted one in new like condition. This purse was perfect and came in a timely manner!

Date of experience: October 26, 2024
Nevada
1 review
0 helpful votes
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Chanel me please
November 5, 2024

Great love Fashionphile as expected. Authentic & true quality basically like brand new

Date of experience: January 3, 2025
California
1 review
0 helpful votes
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It's easy transactions
November 5, 2024

I love FASHIONPHILE and how it's easy to buy things but one thing about this company is they rarely buy your stuff! I've sold few things with them but last 4-5 time I've tried they wouldn't buy my stuff or really low balled on the price Trey offered me which was horrible… I guess you can purchase much as you want but it's so hard hard to sell things to them!

Date of experience: October 25, 2024
Michigan
1 review
0 helpful votes
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Efficiency
November 4, 2024

Good service
Very efficient from time order placed to time I received the merchandise.

Date of experience: October 25, 2024
Texas
1 review
0 helpful votes
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Fantastic purse!
November 4, 2024

Quality like new nearly perfect. Beautiful purse and two duster bags. Very happy!

Date of experience: October 25, 2024
Georgia
1 review
0 helpful votes
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Great shopping experience
November 4, 2024
Updated review

Love shopping with Fashionphile! Smooth sailing every time. Item was just as pictured and described.

Date of experience: October 25, 2024

Repeat shopper
August 15, 2024
Previous review

I love my item it came exactly as pictured and described. Will continue to shop with Fashionphile!

Date of experience: August 5, 2024
Florida
1 review
0 helpful votes
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This was my fourth Fashionphile purchase, and it continues to be a great experience. The handbag was exactly as described...I'd argue in better condition than actually noted, as well. Shipping takes a bit, but nothing that detracts me from continuing to use Fashionphile as a go-to preloved source.

Date of experience: October 25, 2024
New York
1 review
0 helpful votes
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The item was well described, packaged well and came quickly!

Date of experience: October 25, 2024
Texas
1 review
0 helpful votes
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Shipping nightmare
November 4, 2024

I paid for product to be shipped the next day only for it to be delayed 4 days later. Company rep said they'll cross their fingers for me to catch ups. Luckily I had a very nice driver that came back in the evening on the SIXTH day. Product is great - delivery not so much. Company rep could've handled differently.

FASHIONPHILE attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 24, 2024
Texas
1 review
0 helpful votes
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Fantastic bag!
November 4, 2024

I have purchased a couple of bags so far and they are always better than described. The online assistant was very helpful answering a few questions I had about a particular handbag. I have no complaints.

Date of experience: October 24, 2024
Florida
1 review
0 helpful votes
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Lux for less
November 4, 2024

I'm happy to have a reputable site like Fashionphile authenticating items of significant value for those of us who can't or don't want to buy new, for a variety of reasons.

Date of experience: October 24, 2024
California
1 review
0 helpful votes
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Shopping
November 4, 2024
Updated review

The layaway process was easy- the service was great, but the customer service was not present and I needed to return the item for something else as they looked horrible and were too big. The item is great quality but not for me - my face is small - I just cant get anyone to help me

FASHIONPHILE attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 24, 2024

The layaway process was easy
October 5, 2024
Previous review

The layaway process was easy

Date of experience: September 25, 2024