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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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41,329 reviews

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Florida
1 review
0 helpful votes
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Quality, Quality, Quality
November 17, 2024

I am delighted to share my exceptional experience with receiving my recent order. From start to finish, the process was seamless and efficient. The item arrived promptly and was well-packaged to ensure its safety during transit.

Upon opening the package, I was immediately impressed by the high quality of the product. It exceeded my expectations in terms of craftsmanship and design. The attention to detail was evident, and it was clear that great care had been taken in its creation.

Date of experience: November 7, 2024
Michigan
2 reviews
0 helpful votes
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You're the best overall what you see is what you get
November 17, 2024
Updated review

Amazing pictures keeps me coming back lovely bags keeps me coming back very professional keeps me coming back

Date of experience: November 7, 2024

GreatEasy quick and fast
September 17, 2024
Previous review

GreatEasy quick and fast

Date of experience: September 7, 2024
Utah
1 review
0 helpful votes
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Was so great, thank you for my new purchase, will be sure to buy again from you! Very quick and nice

Date of experience: November 7, 2024
Tennessee
1 review
0 helpful votes
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Awesome Experience!
November 17, 2024

I will definitely be shopping with Fashionphile again in the future.

Date of experience: November 7, 2024
California
1 review
0 helpful votes
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Items always arrive o time, packed perfectly, items in greta shape. If it does not work for you, it is effortless to return it and there are no shipping charges.

Date of experience: November 7, 2024
Pennsylvania
1 review
0 helpful votes
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Always great items
November 17, 2024
Updated review

The accuracy of the product o the site, is very true. Being able to see all the nuances of a product helps. Both items were perfect.

Date of experience: November 7, 2024

Always great items
November 17, 2024
Previous review

The accuracy of the product o the site, is very true. Being able to see all the nuances of a product helps. Both items were perfect.

Date of experience: November 7, 2024
California
1 review
0 helpful votes
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Absolutely Perfect
November 17, 2024

This has been a great experience and I loved my items! I adored my experience

Date of experience: November 6, 2024
New York
1 review
0 helpful votes
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Very good service
November 17, 2024

Quick delivery and my bag is in excellent condition. Great quality overall.

Date of experience: November 6, 2024
Alabama
1 review
0 helpful votes
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Box
November 17, 2024

Great, just wish it would have came with the box as well……………………………..

Date of experience: November 6, 2024
Illinois
1 review
0 helpful votes
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Love it!
November 17, 2024

I had issues with my payment and emailed for help, I got response almost right away and I was able to process my order right away!

Date of experience: November 6, 2024
California
1 review
0 helpful votes
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Love love love my item
November 17, 2024

Shopping process was so smooth, the rating my item received does not do the actual item justice.

Date of experience: November 6, 2024
Minnesota
1 review
0 helpful votes
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Love working with Fashionphile
November 16, 2024

I have made multiple purchases, and sold items over the years, and have always had a good experience. I love my new necklace and felt like a fair price.

Date of experience: November 6, 2024
California
1 review
0 helpful votes
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Received a refund minus the shipping fee, which is why I trust fashionphile for preowned goods. My bag came with a tear in the leather that was not included in the description and also had a faulty button that wouldn't easily close and then immediately detached from the bag. Additionally, the bag strap arrived permanently affixed or glued together, therefore rendering it unadjustable on the longest setting. The zippers were silver/discolored vs simply showing "playing wear". I knew upon opening and inspecting it would sadly be an immediate return. Hopefully this is an isolated experience, because all of my past purchases have been satisfactory. Hopefully I can try again with a more accurately described/ photographed bag.

FASHIONPHILE attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 6, 2024
Virginia
1 review
0 helpful votes
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Seamless process
November 16, 2024

The website is user-friendly, with a clean layout that makes browsing easy. They offer a wide variety of purses, from casual to designer, catering to different styles and budgets.

Wide Selection: Plenty of options to choose from.

Detailed Descriptions: Each product has clear images and detailed descriptions, which helped me make an informed decision.

Easy Checkout: The checkout process was smooth and secure.

Fast Shipping: My purse arrived within the promised timeframe, well-packaged and in the advertised condition.

Date of experience: November 6, 2024
New York
1 review
0 helpful votes
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Worth it
November 16, 2024

The bag is so beautiful in person and you can't tell it was used. The hardware is so clean. Definitely worth the price.

Date of experience: November 6, 2024
New York
1 review
0 helpful votes
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Fabulous Alma BB
November 16, 2024

From start to finish my experience was great. The bag was in excellent condition and arrived on time as scheduled.

Date of experience: November 6, 2024
Indiana
1 review
0 helpful votes
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Exactly as described.
November 16, 2024
Updated review

Bracelet was in better condition than expected. Very pleased with purchase.

Date of experience: November 6, 2024

Great selection
March 6, 2024
Previous review

Great selection

Date of experience: March 6, 2024
Canada
1 review
0 helpful votes
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Great service and communication
November 16, 2024

Necklace was listed as used with a scratch, but looks brand-new. Very pleased with purchase.

Date of experience: November 5, 2024
Maryland
1 review
0 helpful votes
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Givenchy Antigona
November 16, 2024

Excellent quality. It's comforting to know that all your items are authentic. You are getting very expensive. Please stay affordable.

Date of experience: November 5, 2024
Colorado
1 review
0 helpful votes
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My fourth purchase, happy as always
November 16, 2024

It's my fourth purchase with Fashionphile, everything is perfect as always, happy with customer service, quality and delivery. Hopefully will order something soon again

Date of experience: November 5, 2024