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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,329 reviews

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Massachusetts
1 review
0 helpful votes
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Great experience
November 18, 2024
Updated review

I found my unicorn bag and when it arrived it was in better condition than I could have hoped for!

Date of experience: November 8, 2024

OMG wonderful!
April 9, 2024
Previous review

My piece is so much more exquisite than advertised!

Date of experience: March 30, 2024
Virginia
1 review
0 helpful votes
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Balenciaga city bag
November 18, 2024

Amazing experience as usual. Item was in great condition, as described. I am very happy with my overall experience with FASHIONPHILE. I highly recommend them to anyone who tries to buy preloved items.

Date of experience: November 8, 2024
Wisconsin
1 review
0 helpful votes
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.
November 18, 2024

Good experience. No issues. Will likely purchase from again.

Date of experience: November 8, 2024
South Carolina
1 review
0 helpful votes
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Excellent!
November 18, 2024

Great service! So excited about my bag! The purse came so quick and in great condition!

Date of experience: November 8, 2024
New York
1 review
0 helpful votes
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Review
November 18, 2024

Sale process was great and product shipped very fast! I received it within 2 days however I have to return as show wasn't what I was expecting

Date of experience: November 8, 2024
Pennsylvania
1 review
0 helpful votes
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The ONLY place I buy pre-owned bags
November 18, 2024

I have never had anything but wonderful, above-and-beyond experiences with Fashionphile. The quality of the bags is fantastic, esp. Compared to other sites (i.e., when I've purchased something that's marked as having shown some wear, I swear it would have been listed as "excellent" by other sites). Everything arrives beautifully packaged and cared for (again, different than spots where it feels like they carelessly fling expensive bags into a cardboard box and slap on a label).

You can tell the team cares about the product and the process, and the range of styles they carry is fantastic.

As a seller, I also have had nothing but incredible experiences.

Date of experience: November 8, 2024
Washington
1 review
0 helpful votes
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Absolutely love
November 18, 2024

Exactly what I wanted! I already wore it and posted it on my tiktok 💖

Date of experience: November 8, 2024
Kentucky
1 review
0 helpful votes
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Love the wallet
November 18, 2024

Pleased with your packaging and condition of the wallet! My daughter will love it!

Date of experience: November 8, 2024
Maryland
1 review
0 helpful votes
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Easy transaction and fast shipping.
November 18, 2024

The item arrived on time and packaging exceeded all my expectations. Very happy with my purchase.

Date of experience: November 8, 2024
California
1 review
0 helpful votes
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Always a pleasure
November 18, 2024

I've bought several things from Fashionphile over past several years. Very happy with service. Mostly accurate descriptions. Easy returns if you don't like the item after receiving it (I only did this once because I like most things I buy!) I've also sold a few things to them. This works out great as they send an offer within a few days and will pay for shipping.

Date of experience: November 7, 2024
Pennsylvania
1 review
0 helpful votes
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Good overall, but a few technical flaws
November 18, 2024
Updated review

Great idea and good deals but the app and website are not very easy to use. A little difficulty with applying credits and payment's. However, the product purchased was as described and photographed. The confirmation email that the package was received is also a plus and a big bonus in that returns are accepted (I won't be returning but it's nice to have that safety net!)

FASHIONPHILE attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 7, 2024

Great idea and good deals but the app and website are...
November 11, 2024
Previous review

Great idea and good deals but the app and website are not very easy to use. Just saying.

Date of experience: November 1, 2024
Colorado
1 review
0 helpful votes
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Amazing product and service!
November 18, 2024

The product I received was in excellent condition, as described. I was full informed thought out the entire process! I would absolutely purchase from here again!

Date of experience: November 7, 2024
California
1 review
0 helpful votes
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On time.
November 17, 2024

No issues came on time and was packaged securely.

Product was in great shape and best my expectations.

Date of experience: November 7, 2024
California
1 review
0 helpful votes
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Photo color matches the actual item
November 17, 2024

Good photo taken to show true color of the bag. Well packed package. Arrived one time.

Date of experience: November 7, 2024
New York
1 review
0 helpful votes
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LV bag
November 17, 2024

Great shopping experience and made even more affordable with Affirm

Date of experience: November 7, 2024
New York
1 review
0 helpful votes
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I always find the best deal on FashionPhile. With no complaint on my end.

Date of experience: November 7, 2024
Minnesota
1 review
0 helpful votes
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Happy with purchase
November 17, 2024

The product was as described and arrived on time. I'm happy with my purchase.

Date of experience: November 7, 2024
New York
1 review
0 helpful votes
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Exceeded expectations!
November 17, 2024

I received my bag and the condition exceeded my expectations.
It is pristine as is the way it was packed.
I love it!
Great experience!

Date of experience: November 7, 2024
Maryland
1 review
0 helpful votes
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First purchase!
November 17, 2024

This was my first purchase with Fashionphile and from purchase to delivery everything was smooth! My bag had a "shows wear" status but honestly it's great quality! I will be back for more!

Date of experience: November 7, 2024
California
1 review
0 helpful votes
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LV Bracelet
November 17, 2024

I purchased an LV bracelet for a gift. The condition exceeds my expectations, which has not been the case on other similar sites lately Shipping arrived one day earlier than anticipated also. Thank you!

Date of experience: November 7, 2024