Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Ring was exactly as described. Perfect! I would order from them again.
First time ever spending this type of money/buying something luxury. Was very nervous of the authenticity and condition. But I believe they downplayed how incredibly well maintained this bag is. It is as if it is brand new from the store direct! Packaging and handling of the package was extremely well done.
If I was to nitpick shipping, this was supposed to be a signature upon delivery type shipping and was left on my door step. Luckily I happened to be home and quickly picked it up.
I really like this site. It is easy to shop, easy to order, beautiful products.
It was very easy to find this beautiful purse, order it and it arrived in about a week.
I thought this bracelet would fit my very small wrist and it was way too tiny!
Perfect condition and shipping was delivered on time. Thank you for discounts for my bracelet
Obsessed with my 4 loop key ring holder. Literally like new. Was looking for the Damier Azur, so happy I found it in this print. Since LV doesn't make it anymore.
Scarf was in great condition. I've been looking for this style for a long time. So happy to have finally found it.
Always a pleasure to shop at Fashionphile
Great buying experience. I received it record time. I am so happy with my purchase
It was great. It looked brand new. I can't wait to use. Looked exactly as described
Great purchasing experience. Received the bag quickly and look forward to wearing it.
Once again fashionphile does it again! Love their packaging and fast service! Absolutely love love love my new bag!
The bag was just as described, if not better, I am extremely happy with this purchase.
Very speedy delivery and handled with care. I'm so excited to put my new wallet to use. Came just as described and is in fabulous condition.
This was my fifth purchase with FP but only my third bag and WOW! The description said the item showed wear but it was practically brand new and the price was a steal. Not to mention, Marta in California provided excellent customer service sending additional photos and a diligent review. I couldn't be happier!
Fashionphile is Amazing. Before purchasing my duffle I called the store because I had questions about it. The salesperson actually had the item pulled so my questions could be answered honestly. The employees are professional, polite, honest and very helpful. I love my duffle! I'm always looking on the website for my next purchase!
Fashionphile is a very trustworthy site with quality products!
Ordered a LV bag. Paid extra for expedited shipping. There was a chance I would not receive it in time for a trip. I called Fashionphile to see if they could ship it really quickly. They shipped it the same day I placed the order and I received it the very next day, in time for my trip. You rarely get customer service like that! Thanks so much Fashionphile!
The product was very new. Nice price. I purchased the product after reading the description. I really like the condition and price of the product.
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

