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business logo of FASHIONPHILE

FASHIONPHILE

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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41,329 reviews

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Texas
1 review
0 helpful votes
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Perfect ring
November 19, 2024

Ring was exactly as described. Perfect! I would order from them again.

Date of experience: November 9, 2024
Texas
1 review
0 helpful votes
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First time buyer
November 19, 2024

First time ever spending this type of money/buying something luxury. Was very nervous of the authenticity and condition. But I believe they downplayed how incredibly well maintained this bag is. It is as if it is brand new from the store direct! Packaging and handling of the package was extremely well done.

If I was to nitpick shipping, this was supposed to be a signature upon delivery type shipping and was left on my door step. Luckily I happened to be home and quickly picked it up.

Date of experience: November 9, 2024
California
1 review
0 helpful votes
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I love this site!
November 19, 2024
Updated review

I really like this site. It is easy to shop, easy to order, beautiful products.

Date of experience: November 9, 2024

Super easy to search and shop
September 19, 2024
Previous review

Super easy to search and shop.

Date of experience: September 9, 2024
Florida
1 review
0 helpful votes
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It was very easy to find this beautiful purse, order it and it arrived in about a week.

Date of experience: November 9, 2024
New York
1 review
0 helpful votes
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Bracelet way too small
November 19, 2024

I thought this bracelet would fit my very small wrist and it was way too tiny!

FASHIONPHILE attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 9, 2024
Michigan
1 review
0 helpful votes
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Very satisfied
November 19, 2024

Perfect condition and shipping was delivered on time. Thank you for discounts for my bracelet

Date of experience: November 9, 2024
California
1 review
0 helpful votes
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LV Key holder
November 19, 2024

Obsessed with my 4 loop key ring holder. Literally like new. Was looking for the Damier Azur, so happy I found it in this print. Since LV doesn't make it anymore.

Date of experience: November 8, 2024
California
1 review
0 helpful votes
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Love my Chanel Scarf!
November 19, 2024
Updated review

Scarf was in great condition. I've been looking for this style for a long time. So happy to have finally found it.

Date of experience: November 8, 2024

Always a pleasure to shop at Fashionphile
February 23, 2024
Previous review

Always a pleasure to shop at Fashionphile

Date of experience: February 22, 2024
New York
1 review
0 helpful votes
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Gorgeous
November 19, 2024

The bag did state that it shows wear, but when i received it, it was so clean and beautiful. Thank you Fashionphile!

Date of experience: November 8, 2024
South Carolina
1 review
0 helpful votes
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Great buying experience. I received it record time. I am so happy with my purchase

Date of experience: November 8, 2024
California
1 review
0 helpful votes
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Love it
November 19, 2024

It was great. It looked brand new. I can't wait to use. Looked exactly as described

Date of experience: November 8, 2024
New York
1 review
0 helpful votes
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Chanel Caviar WOC
November 19, 2024

Great purchasing experience. Received the bag quickly and look forward to wearing it.

Date of experience: November 8, 2024
New York
1 review
0 helpful votes
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Love love love
November 19, 2024

Once again fashionphile does it again! Love their packaging and fast service! Absolutely love love love my new bag!

Date of experience: November 8, 2024
Arkansas
1 review
0 helpful votes
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Amazing!
November 18, 2024

It was super easy to narrow down the bag I wanted to purchase and the prices are just right.

Date of experience: November 8, 2024
California
1 review
0 helpful votes
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Just great!
November 18, 2024

The bag was just as described, if not better, I am extremely happy with this purchase.

Date of experience: November 8, 2024
California
1 review
0 helpful votes
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10/10
November 18, 2024

Very speedy delivery and handled with care. I'm so excited to put my new wallet to use. Came just as described and is in fabulous condition.

Date of experience: November 8, 2024
California
1 review
0 helpful votes
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Third time's a charm!
November 18, 2024

This was my fifth purchase with FP but only my third bag and WOW! The description said the item showed wear but it was practically brand new and the price was a steal. Not to mention, Marta in California provided excellent customer service sending additional photos and a diligent review. I couldn't be happier!

Date of experience: November 8, 2024
New York
1 review
0 helpful votes
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Gucci Duffle
November 18, 2024
Updated review

Fashionphile is Amazing. Before purchasing my duffle I called the store because I had questions about it. The salesperson actually had the item pulled so my questions could be answered honestly. The employees are professional, polite, honest and very helpful. I love my duffle! I'm always looking on the website for my next purchase!

Date of experience: November 8, 2024

Fashionphile is a very trustworthy site with quality...
February 9, 2024
Previous review

Fashionphile is a very trustworthy site with quality products!

Date of experience: February 8, 2024
Utah
1 review
0 helpful votes
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Great customer service!
November 18, 2024

Ordered a LV bag. Paid extra for expedited shipping. There was a chance I would not receive it in time for a trip. I called Fashionphile to see if they could ship it really quickly. They shipped it the same day I placed the order and I received it the very next day, in time for my trip. You rarely get customer service like that! Thanks so much Fashionphile!

Date of experience: November 8, 2024
New York
1 review
0 helpful votes
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Nice
November 18, 2024

The product was very new. Nice price. I purchased the product after reading the description. I really like the condition and price of the product.

Date of experience: November 8, 2024