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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
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I'm so in love with my new purse, it looks like new, it came very well boxed.
Wonderful experience. No issues. Merchandise arrived on time and in great condition.
The bag was better in person than the pictures absolutely love it it is not my most expensive bag but it is my favorite
Reliable and i know what i am buying is not fake. I don't have anything else to say.
I LIKE WHAT I SAW, NOW HOPE I LIKE IT WHEN I SEE IT, I ALMOST MISSED THEM, THEY WENT OUT OF STOCK, AND ENDED UP WITH YOU GUYS...
THANKS
The sandals shipped fast and arrived on time. They are beautiful.
Everything went well except I paid for expedited shipping and I believe it was regular shipping
Ivanah Brown gave me above and beyond excellent customer service. She found the Dior tote that I have wanted but unable to find it on my own. She is an extremely caring salesperson and I will definitely use her in the future.
My first time ordering with fashionpile, great packaged and came in on time. Thank you!
I LOVE my LV bag! I purchased it a great price, and I'm happy with the quality, AS ALWAYS. I'm proud to say I'm a FashionPhile customer for life :)
I was hesitant to spend this amount of money sight unseen, but the fact I could return it was fantastic. The bag was exactly as it appeared in photos and there was nothing disappointing about the transaction. The authenticity guarantee is also great to have.
Easy to pay with lots of payment options, combined with a larger selection and small price tags⦠literally I can't think of anything that could have been improved on. Thanks Again! I have been wanting this backpack for a long time!
I love it smooth and fast shipping the pendant is 37 mm small yet eye catchy. Very nice for a 23 year old young man like me elegant and prestigious. Nice experience I feel rich and comfortable.
I new to FASHIONPHILE and I truly like this site. This service is professional. My purse wasn't stuffed in a too-small box. My purses came wrapped and boxed just right. The quality of the purse is absolutely first-rate. The price matches the merchandise.
You need to improve your communication process especially related to phone calls. After being put on hold for over 10 minutes waiting to be helped, i was asked if i wanted to leave my number for a call back which i did. That was in the morning and i never received a call back. I had to re-phone the company and go through the entire waiting period all over again in order to resolve my question which ultimately could not be resolved. I initiated a return for one bag but then decided to return both. The initial return request could not be canceled due to issues with your system and i had to return each bag separately rather than together in the box which is how i received them...A waste of shipping costs and resources in my opinion. You should look into resolving this system issue in addition to looking into improving your customer service experience. I also submitted a query via email and was told that a someone else from the personal shopping dept. would contact me to follow-up ----- never happened. Not a good service model when customers are spending thousands of dollars with you...
I just love the ease of use, and wonderful assortment. I received my handbag and it is beyond beautiful. I cannot believe the excellent condition for being 17 years old. This is why I will continue to come back to Fashionphile. Thank you so much!
I am very happy with my purchase. I will definitely shop again
What a great company. The purse came in better condition than expected and you provided excellent communication throughout. I will be ordering from you again!
Always a pleasure to shop from FASHIONPHILE. I love the care they take in their packaging! Purse was perfect too!
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators ā all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators ā all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

