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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,329 reviews

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Missouri
1 review
0 helpful votes
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Gucci Shoes
April 2, 2025

Excellent fit true to size. Speedy delivery no hassle. Will definitely buy more from Fashioninphile. Love the free fingernail file included

Date of experience: March 22, 2025
California
1 review
0 helpful votes
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Excellent
April 2, 2025

Satisfied with service overall, happy with the whole experience! I would definitely will purchase more in the future!

Date of experience: March 21, 2025
California
1 review
0 helpful votes
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I only buy my second hand luxury bags on Fashionphile! They have the best prices, shipping is fast, and is one of the only luxury platforms that offers returns. A 100% positive experience, every time.

Date of experience: March 22, 2025
New York
1 review
0 helpful votes
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I had a wonderful experience!
April 1, 2025

My item was better than described. There was an online glitch with the shipping, and when I called the customer service agent was wonderful- I got my item the next day and it was wonderful!

Date of experience: March 22, 2025
New Mexico
1 review
0 helpful votes
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Bag smaller than expected
April 1, 2025

Didn't expect the bag to be so small.
Bag appeared bigger on model and in pics

Date of experience: March 22, 2025
New Jersey
1 review
0 helpful votes
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Great Purchase
April 1, 2025

My experience was smooth easy to navigate user friendly I also enjoyed the selection and how you can compare the price!

Date of experience: March 30, 2025
New York
1 review
0 helpful votes
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Great detail to packaging
April 1, 2025

I've recently used a different company for another bag because I couldn't find the same model at Fashionphile and I was so disappointed - the bag came so dirty and packaged so poorly. However, buying a wallet from Fashionphile was like night and day! From the packaging to the quality and the follow up, I would only use Fashionphile in the future. You're already nervous buying a used luxury item (usually not cheap!) and I feel like Fashionphile really tried to take care of that anxiety for you.

Date of experience: March 21, 2025
New Jersey
1 review
0 helpful votes
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Good
April 1, 2025

Okay bag needs a good cleaning but overall good. Love the style of it

Date of experience: March 22, 2025
Florida
1 review
0 helpful votes
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Just as Described… Thank you
April 1, 2025

Very easy purchasing experience. It was a simple checkout process and the item was received within 3-5 business days. The item is exactly as described, however, it would have been nice if it actually had something from the actual designer/manufacturer regarding authenticity, as it didn't even include the the small DY cloth carrying bag it comes with…The only means that were provided of verifying authenticity was a tiny COA made by the same store that's selling the item, saying they verify that what they're selling to you is authentic… Which isn't exactly unbiased verification, but nevertheless, I do believe it is authentic.

Date of experience: March 22, 2025
Pennsylvania
1 review
0 helpful votes
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LV Monogram Tivoli GM
April 1, 2025
Updated review

Beautiful bag, just as in pictures and description. Fast shipping. Overall happy with the purchase!

Date of experience: March 22, 2025

Super happy with my purchase!
June 30, 2024
Previous review

I purchased LV speedy 30 damier azur. I am very happy with the purchase, shipping was quick, the bag matches the description. I will be definitely shopping with them again!

Date of experience: June 20, 2024
Texas
1 review
0 helpful votes
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Easy Buying Experience
April 1, 2025

Website use is easy to navigate and buying experience was simple.

Date of experience: March 22, 2025
Florida
1 review
0 helpful votes
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Great selection… Quick and easy checkout …have purchased many times:-)

Date of experience: March 30, 2025
California
1 review
0 helpful votes
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Customer service is fantastic.
April 1, 2025

Had a shipping issue initially but thanks to the excellent customer service I received (Julliett and Neena) everything worked out perfectly. On top of that the Hermes bag was exactly what my wife wanted. Thank you again.

Date of experience: March 22, 2025
Michigan
1 review
0 helpful votes
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Very good experience and great quality bags. I will shop again and I definitely recommend.

Date of experience: March 22, 2025
Idaho
1 review
0 helpful votes
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Order and had item within a week. Product was great condition. Shopping experience was quick and easy. Very happy.

Date of experience: March 22, 2025
New York
1 review
0 helpful votes
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Better than expected!
April 1, 2025

I am so impressed by FashionPhile. I ordered my dream bag on Tuesday and received it Friday. It was listed in "shows wear" condition but honestly I couldn't tell at all and it appears as a brand new bag to me! I could not be more pleased with the deal I received, the shipping time, and the actual bag itself. Thank you!

Date of experience: March 22, 2025
North Carolina
1 review
0 helpful votes
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Seamless shopping experience.
April 1, 2025
Updated review

Easy and enjoyable shopping experience. I'm a repeat customer with Fashionphile and have always gotten quality merchandise. I love the reserve feature that they offer and it makes it so easy to plan for and afford luxury items.

Date of experience: March 30, 2025

Love Fashionphile and their reserve system
April 1, 2025
Previous review

Love Fashionphile and their reserve system. Thank you.

Date of experience: March 22, 2025
Georgia
1 review
0 helpful votes
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Great experience!
April 1, 2025

This was my first purchase and my purse came in better quality than I thought! Also a plus with fast shipping!

Date of experience: March 22, 2025
Kentucky
1 review
0 helpful votes
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Never disappoints
April 1, 2025

The easiest buying and selling experience! 10/10 would definitely recommend!

Date of experience: March 22, 2025
Oklahoma
1 review
0 helpful votes
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Happy customer
April 1, 2025
Updated review

All the bags have been just as expected. This one was no exception. Hard to find bag and I'm obsessed.

Date of experience: March 21, 2025

Easy, good price and great product!
June 15, 2024
Previous review

Couldn't be more happy with my purchase! This was my first order and I will be making more!

Date of experience: June 5, 2024