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business logo of FASHIONPHILE

FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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41,329 reviews

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New York
1 review
0 helpful votes
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Solid experience
March 31, 2025

Bag as described and as picture showed. No surprises all the wean was visible in the photos.

Date of experience: March 20, 2025
Pennsylvania
1 review
0 helpful votes
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Excellent
March 31, 2025

When i looked at the condition it stated shows wear but it actually should have said excellent conditions because the bag looked brand new i love it

Date of experience: March 20, 2025
California
1 review
0 helpful votes
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Bags are perfect!
March 30, 2025

I ordered two LV bags and they are in perfect condition. I am very pleased with my order.

Date of experience: March 20, 2025
New York
1 review
0 helpful votes
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I love it
March 30, 2025
Updated review

I always wanted this bag and I finally got it. I love small bags so fine with me.

Date of experience: March 20, 2025

I love you
January 30, 2025
Previous review

I love my bag, small but cute and stylish thank FASHIONPHILE

Date of experience: January 20, 2025
New Jersey
1 review
0 helpful votes
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Great experience!
March 30, 2025

Everything went well, and I received the bag on a timely basis. Unfortunately, it did not work out for me, but the return process was very easy. Hopefully, you have received the bag back by now and I will get my credit soon.

Date of experience: March 20, 2025
Wisconsin
1 review
0 helpful votes
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Very Pleased!
March 30, 2025

I love my Burberry bag. It was as advertised and arrived quickly. I am very pleased!

Date of experience: March 20, 2025
New York
1 review
0 helpful votes
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Perfect!
March 30, 2025

I bought my LV bag pre owned and had been looking for the matching wristlet.
This came in excellent condition.

Date of experience: March 20, 2025
New York
1 review
0 helpful votes
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😍 fashionfile
March 30, 2025
Updated review

This is my 6th or 7th purchase from fashionfile and I am very happy! From ordering to delivery has been perfect. Packaging is always beautiful as well.

Date of experience: March 20, 2025

Another great experience
January 26, 2025
Previous review

This is my 6th purchase from Fashionfile and I can mark it down as another great experience. Shipping took longer, but it appeared to be a UPS issue, not Fashionfile's. Beautifully packed and as described.

Date of experience: January 15, 2025
Virginia
1 review
0 helpful votes
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Great. Exactly what i was expecting and more. Its beautiful

Date of experience: March 20, 2025
New Jersey
2 reviews
0 helpful votes
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I got my order and very happy to see it matches the description provided and genuiness

Date of experience: March 20, 2025
North Carolina
1 review
0 helpful votes
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I love fashionphile
March 30, 2025

Their pricing Is better than other sites with items in better condition.

Date of experience: March 20, 2025
District of Columbia
1 review
0 helpful votes
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Good
March 30, 2025

Order arrived well. Although personally I'm not a huge of using UPS.

Date of experience: March 20, 2025
California
1 review
0 helpful votes
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Excellent Wallet
March 30, 2025
Updated review

The wallet was nicer than expected. Shipping was quick and I already know what I want to get next!

Date of experience: March 20, 2025

Love the selection
January 22, 2025
Previous review

Love the selection

Date of experience: January 12, 2025
Texas
1 review
0 helpful votes
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I had a fantastic shopping experience with FASHIONPHILE! Their website is easy to navigate, and the selection of luxury items is impressive. The detailed product descriptions and high-quality photos made it easy to shop with confidence. My purchase arrived quickly, beautifully packaged, and in even better condition than expected. Customer service was responsive and helpful throughout the process. I will definitely shop with FASHIONPHILE again and highly recommend it to anyone looking for authentic pre-owned luxury at great prices!

Date of experience: March 20, 2025
New York
1 review
0 helpful votes
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While they say that your purchase is secure, they allow anyone to sign for your order and therefore be stolen. Mine was and I contacted Fashionphile multiple times so that it would be rerouted so that it would be sent to a secure location to prevent this from happening. It wasn't. It was delivered to the wrong person and signed by them. UPS accepted this. They got their signature on file. A signature that is not mine and no one took any responsibility. They didn't offer me a refund or anything of the sort to solve this manner and I was out around $1,230.29 without consequence. It was the worse customer experience ever. I lost money and my item and it made me lose confidence in their business. I would be very careful about with their deliveries. Make sure no one can steal your packages because they will never be responsible for any inconvenience they cause you.

Date of experience: April 14, 2023
Colorado
1 review
0 helpful votes
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EXCELLENT
March 30, 2025

The bag came in such great condition, better than expected.

Date of experience: March 20, 2025
California
1 review
0 helpful votes
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Kusama polka dot red wallet
March 30, 2025
Updated review

This was a great purchase to add to my collection. Also came in the original box with polka dot bow, an added treat.

Date of experience: March 20, 2025

I saw a Rolex watch similar to this on a cruise ship
March 29, 2025
Previous review

I saw a Rolex watch similar to this on a cruise ship. I loved it but I bought the two tone Rolex that trip. I wanted to keep my eye out in the future. I like Omega watches and I saw this watch and thought it could substitute for the one I saw.

Date of experience: March 19, 2025
Florida
1 review
0 helpful votes
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Great quality and reliable.
March 30, 2025

I waited till I had made 3 purchases to ensure that my review would reflect a true shopper experience. I am not only blown away by the prices but also by the transparency in any specific details/imperfections the bag/item has. So what you see on the site is what you're going to get. Shipping is literally 1 day, which makes me very happy. Yes, I trust that the products were authentic, but I had each item checked for authenticity by the actual LV/Chanel store in Miami, and they were both authentic products. So rest knowing that you're getting the real deal for a good deal.

Date of experience: March 20, 2025
Tennessee
1 review
0 helpful votes
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I love this service! It's straight forward. The product is excellent. The price is still a bit expensive but there's an option to return which I love.

Date of experience: March 20, 2025
Kentucky
1 review
0 helpful votes
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LV pleaty
March 30, 2025

Great overall Experience I love my new bag so much can't wait to wear it!

Date of experience: March 20, 2025