Shenzhen Suhuitong Network Technology Co. Ltd.Reviews 82

Everything was smooth in the first few months, but one day they told me some merchants got GBPP penalty and the transactions were suspended, as well as my money. They told me they will settle to me after all my orders fulfill 180 days, then hear nothing from them anymore. I thought they were scammers.

They reached out to me last week saying my money can be released now, after submitting again my bank details and some ID information, finally I receive my money after 8 months!

Honestly, their gateway works perfectly, but their settlement and the after service are terrible.

This must be the ABSOLUTE WORST company in the world. Everything is fine and dandy the first few months then the just take you for a ride cause they are holding so much of your money. Then they start with the excuses that their bank is restricted and they cannot send money or that they are on some kind of fake made up holiday or some kind of bull$#*! excuse. If you sign up with these fools you will 100% lose your money gusaranteed. Take it from me, I have been fighting for over 4 months and nothing, but now I have just got a lawyer and I will expose them.

My previous merchant account was shutdown, so I had to find a new payment gateway that can accept my IPTV subscription business. After a few weeks enquiry, Fashionpay is the only one that can accept by business, so I had to compromise to their expensive fees and terms, but I can say now the profit has already recover the fees.

They have longer payout cycle than my previous payment processor, 30 days, but 4 settlement per month is quite reasonable.The payment approval is not bad, most of my customers are from Europe, the approval rate is about 70%, sometimes can be extremely high.

J'ai coopéré avec fashionpay l'année dernière et je vends de fausses choses sur mon site. Comme nous le savons, les fausses entreprises appartiennent aux entreprises à haut risque. Je me suis donc procuré une entreprise de passerelle de paiement fiable plusieurs fois. Donc, je coopère avec eux. J'ai eu mon argent à temps. La passerelle de paiement est stable. Bien que beaucoup de gens aient refusé les paiements à la mode, je crois aux paiements à la mode.

Having been working with them for one and a half years, definitely not fraud, they send the settlement 4 times per month, the approval rate is about 60%, but sometimes can be 80% or more.One thing I'm not satisfied is that they will temporarily stop processing the Visa card for a while sometimes, they said it's because some merchants got GBPP penalty, but they will make up the days for me which is good.

I also received some proposal emails saying from King365pay, they told me Fashionpay and King365pay are owned by a same boss, and said King365pay is partners with iOffer. I've heard about iOffer, I don't care what are the relationship between Fashionpay and King365pay, after all they didn't SCAM me so far and help me making money :)

Talked with 2 of the representative "girls" of this "company", and the whole experience was a joke.
They told me the plans and sent me some screenshots, maybe they are the only ones accepting IPTV business providers and transactions made by people to buy xtream codes credits from us but asking a 2K in front fee was enough for me to say NO.

I prefer to deal with Paypal, yeah with mfkin Paypal crooks as they lock the money off only for 6 months.

After refusing dealing with them i felt like it was the right desition for long term but they just keep spamming my contact form manually (They fill the captcha) and offering their services even if i tell i am not interested, this is a cheap indian-like business practice, the email spam.

I feel like this is a fraud.

I will stick with paypal or another alternative i will think of, even if i get suspended again at least i dont need to pay anything upfront and i will know that i will have access to my funds sooner or later.

I started working with them on June 2017, after processing for one month, they told me that they had to stop processing because some merchants got fined by GBPP. They sent the balance back to me on January 2018, although the balance is not much.The gateway really works very well during the one month.We will make a phone call to the customer to vertify the order before sending the payment link, this works perfectly as we haven't got ffined by GBPP so far. I guess some of the merchants didn't use the payment link in the proper way so they got fined.

I was a little shock to see so many reviews say Fashionpay is SAMMER, as from my experience of working with them(although just processed for one month, but I do receive my money back and the gateway works perfectly), I would honestly say they are a reliable company to work with. They restart to process online pharmacy again this month, they ask me to setup a new merchant account as the previous one was shutdown, they gave me $500 discount. I would like to work with them again. Also hoping this time the gateway can work longer :)

Highly recommended!
Worked with several processors before, had very very bad experience with those guys, never got paid from them!
Fashionpay is the best payment company I've ever used so far.We paid 5000USD signup fee for their VIP gateway, get paid on 2nd, 8th, 17th, 23rd each month, they never keep your funds for any reason. There's no hidden fees when working with them, you'll be told all fees at the beginning. They have the most advanced risk control system to lower chargeback, our chargeback ratio is lower than 1% these years when processing through their system.
We have been working with them for more than two years, they are a great partner!

There are absolutely no guarantees with Fashionpay and it's understanble since they work with high risk industries (virtual goods and currencies, payday loans, forex, pharmacies, gaming, etc). Here are a few risks to bear in mind with Fashionpay:

1. You pay the setup fee and they can close your account any time (even after a few weeks of account opening, yes it has happened), setup fees are non-refundable in any case, kiss it goodbye, you can complain and negotiate all you want, you will not get your setup fee refunded. They can blame your account closure on the GLOBAL BRAND PROTECTION INNOVATION PROGRAMME (GBPIP) or that their processing banks have fined Fashionpay for whatever reason. You have no way of verifying this information.
2. Transaction success rate is around 60-70%. Sometimes Fashionpay will send out newletters saying that Visa channel has stopped working for an indefinite period of time. These periods have lasted anywhere from 1 to 6 weeks. During this "down time" you will not be compensated in any way. You can complain all you want, you will not get compensated.
3. The exchange rate is extortiaonate. Fashionpay charges in CNY (Chinese Yuan) and the exchange rate that US and European banks use is extraordinary. In the end your customers will see on their bank statements amounts 10-15% higher than they initially placed the order for on your website. You will find that quite a few customers will file chargebacks based on this.
4. Chargebacks. If you receive a chargeback and subsequently the customer cancels it and you submit all the required paper work to Fashionpay (customer comunnication, tracking numbers, etc), in 99% of cases Fashionpay would still not remove the chargeback, therefore you loose the order amount plus you get slapped a $20 penalty.
5. Setup and yearly fee - $4000+$4000. Comission on your transactions - 8%. Payout cycle - 30 days in arrears. Payout frequency - twice per month. The rolling reserve - 10% (paid after 180 days). Chargeback processing - $20.

Use at your own risk. We have lost a setup and a yearly fee with this company and they refuse to refund or reopen a new account. If they treated their clients well, we would have still be using Fashionpay.

UPDATE: Devin, we have been in touch with you many times over the past several months. Fashionpay stopped working one week after we paid a yearly fee, then you asked us to open an account with your other company, again we paid a setup fee. Then you reopened Fashionpay 1 month ago and you asked us to pay the setup fee again. So we lost $8000 and you're asking for another $4000. That is plain scam.

They are not honest they also stole from us. 7 year experience of stealing from customers? As the others say be careful to give them any upfront fee or long term fee they should be making there money from transactions not stealing setup fees from people and saying a few months later issue with system