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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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California
1 review
0 helpful votes
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Really truly adored..
August 31, 2017

Really truly adored it! It was my mom blessing to me since I truly been needed to free this infant fat and I at long last proficient it and I got a two size little bodysuits and they fit great! In addition the pants made me seem as though i didn't even have a child. Thanks fashion nova! I'm just happy.

Date of experience: August 31, 2017
California
1 review
0 helpful votes
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Stunning site
August 31, 2017

Stunning site with a super huge stock! I generally discover things I cherish and when they arrive, the garments are constantly consistent with size and fit so well! I would just give it 4 star because the bundle arrived after a week.

Date of experience: August 31, 2017
California
1 review
0 helpful votes
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Good service
August 31, 2017

I would go to a dear companion's wedding so I required a really dress exactly what Fashion Nova offers. I requested the dress seven days before the wedding, yet it has been five days as of now and the dress has not arrived. I called client administration and talked with Alyanna who disclosed to me she would track where the dress is. We continued imparting during that time on the telephone and trading messages. The following day one day before the wedding the dress came. I was so alleviated! Alyanna even called me to ensure I got it.

Date of experience: August 31, 2017
Virginia
1 review
1 helpful vote
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They suck!
August 31, 2017

I've been waiting 11 days for a tracking number once my order was confirmed and I've emailed, left voice mails and left comments under their pics on their ig and not once did I receive a response back! I just want my money back at this point!

Date of experience: August 31, 2017
California
1 review
0 helpful votes
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Very pleased..
August 31, 2017

I have purchased cloth from fashion nova many times already and all the cloth that I bought was definitely great. Their shipment was so fast, and they have a very good quality of product. It also happened that the item that I purchased was damaged at the edge, the company actually refunded me asap. Very pleased with their service. Thank you so much..

Date of experience: August 31, 2017
California
1 review
0 helpful votes
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Surprisingly amazing!
August 31, 2017

I was really surprise with the items that I ordered at Fashion nova. It fits me so well, i really like the cloth and the color. It does what it was described. I will surely order again in your company. I would love to ask my family and friends to order with you guys. So happy :)

Date of experience: August 31, 2017
California
1 review
1 helpful vote
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I returned an item and did not hear back from them after one week. There is no phone number to speak to anyone. This is not customer service.

Date of experience: August 31, 2017
New York
1 review
0 helpful votes
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Truly reasonable
August 31, 2017

Truly reasonable which I can't whine about. It is an ideal brand for father like me. I have never stressed over delivery in light of the fact that my things come in great planning. I don't considerably try to check my following infrequently.My girl's cannot stop talking about Fashion Nova. I Always end up paying for the bill, but it's cool cause their clothes aren't expensive and so my wallet is always happy.

Date of experience: August 31, 2017
New York
1 review
0 helpful votes
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Nice product
August 31, 2017

I were buying the third time a great deal of garments and I was never disillusioned in fashion nova. The material is great and the costs as well. They have the cutest and most up to date styles and get regular fresh introductions! The greater part of the garments are consistent with measure and if not, you can check the audits. I had just an issue with my last buying, I should sit tight a couple of days more for the conveyance however the help was great and after two days it arrived!

Date of experience: August 31, 2017
New York
1 review
0 helpful votes
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Quick customer service
August 31, 2017

I requested a few pieces from Fashion Nova. Endless supply of my request I was missing one thing yet was situated on the pressing slip. I reached Mold Nova and a client benefit operator responded very quickly. The organization followed up the following morning and I was issued a discount and a rebate code off of my next request. I will keep on purchasing from this organization. I welcome the considerable client benefit.

Date of experience: August 31, 2017
Colorado
1 review
1 helpful vote
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False Advertising
August 31, 2017

I have not received my order yet but I have already had issues with it. For starters, my order was $318. If you spend over $75 you get free 2 day shipping. Now I'm waiting for my items on day 3 and I have no updates or emails... fine. I email them to let them know my situation and I get a response in less than 24hrs. Amazing! There were 3 items that were out of stock and I received a store credit. They literally let you buy things out of stock knowing they're not going to give you your money back. Also when reading the FAQs on the website, they claim they'll contact you immediately once that situation happens. I contacted them. Now I'm on day 5 with no clothes. Thank goodness it's free but now I'm out of a birthday outfit. Once the clothes arrive I will do another review

Date of experience: August 31, 2017
New York
1 review
0 helpful votes
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Astounding staff
August 31, 2017

I've been extremely meticulous about certain boutique Or web based acquiring since I had a terrible experience once however I went over Fashion nova! What's more, I'm totally infatuated with their apparel the Quality motel for the sum is quite recently consummate! Astounding staff! Also, quick shipments! Thoroughly prescribe it.

Date of experience: August 31, 2017
Sweden
1 review
6 helpful votes
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Not getting my order
August 31, 2017

I made an order on 152$ and I haven't gotten any emails from them about it, I've sent them 5 emails regarding this and gotten no replies! It's been soon a month and I haven't gotten anything... I'm worried that ive been scammed on my 152$, which as a teenager took me a very long time to save up too...

Date of experience: August 31, 2017
New York
1 review
0 helpful votes
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Thankful
August 31, 2017

I have long feet and battle with sizes notwithstanding when i shop face to face. Purchasing three sets online was a genuine bet. I am adoring the fit, and I am cherishing my feet. My feet have never looked so exquisite. I will be without a doubt getting 15 more combines previously end of year. These jeans are amazing. They are worth the hype. Ordered a size 7 and they fit and look great. I can cry cause i haven't had good jeans like these. Thanks Fashion Nova.

Date of experience: August 31, 2017
New York
1 review
0 helpful votes
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Genuine site
August 31, 2017

I have been purchasing from fashion nova since 2014 and it has been a decent, genuine site. The principal combine of pants I requested were great. Culminate measuring and great quality. On one of my requests I had a little blemish and didn't see it till I attempted on the dress like a few days after the fact, however I reached a rep and i could get another time in a decent time. I truly do like this store/online store as they have regarded me previously.

Date of experience: August 31, 2017
New York
1 review
0 helpful votes
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Nice shop
August 31, 2017

Fashion Nova is a great shop, immaculate and consistent with estimate xox I'm so happy I discovered this place thank you so much #novebabe I outrageously can not hold up to visit face to face much love the distance from your angels in Australia. Great experience with this company always great customer service. Love ordering from them everything I order i end up loving.

Date of experience: August 31, 2017
Colorado
1 review
0 helpful votes
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Favorite store
August 31, 2017

Fashion Nova is for sure my most loved store. There are a ton of other great brands I like, yet are exceptionally costly. General costly now and then! Nonetheless, they generally have an incredible deal and when the rebate code is connected at checkout it drops down allllooooot. I like. Fashion Nova fan.

Date of experience: August 31, 2017
Alabama
1 review
0 helpful votes
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On time
August 31, 2017

Fashion Nova has been all around. I began shopping with them on the grounds that their models are a bit on the thicker agree with bends, thus I felt like some attire will fit my body well. All things considered, when I requested, my delivery was on time and my pants, tops, and boots fit like a glove.

Date of experience: August 30, 2017
California
1 review
0 helpful votes
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Giving them 5 stars
August 31, 2017

Giving them 5 stars since I think they are a better than average organization to purchase attire from. I have made around 3 arranges as of now and I have. Cherished everything from picking my garments nearby the distance to transportation. My stuff has dependably came ideal on time and have worn my dresses/jeans to various occasions. Its really great at Fashion Nova.

Date of experience: August 30, 2017
New York
1 review
0 helpful votes
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I have been a client for a long time now and have never had an issue. They offer the cutest garments that I can't discover anyplace else and I have never had an issue with transportation. Definitely a steadfast client.

Date of experience: August 30, 2017